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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Common Causes of Commercial Water Damage

7/14/2022 (Permalink)

Water damaged business If you are a business manager or owner, be sure to save our phone number for emergency reference! (360) 254-0049

Whenever anyone visualizes water damage, most think of a massive storm taking out power lines, flooding structures, and shutting down businesses for days at a time. While it is true that commercial water damage is often the result of floods due to water that stems from weather events and storms, many forget that storms aren’t the only causes of flooding and water damage.

Here are some of the additional and common causes of water damage to commercial buildings.

Malfunctioning sprinkler systems

Many older office, retail and warehouse buildings still have outdated sprinkler systems which work in conjunction with fire protection systems. While those types of sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory, business assets, flooring and the building structure.

Broken pipes and plumbing

Just like in a your home, if the plumbing system in your workplace fails water damage could be the result. 

Backed up sewer lines

Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

Damaged appliances and equipment

This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during hours when no one is around, you may come back to work and walk into a severe water emergency.

If your business has suffered commercial water damage then we are here for you. Just call us, SERVPRO of Vancouver/ Clark County. We are available 24/7 and 365 to assist.

Being Prepared for Summer Storms

7/14/2022 (Permalink)

Servpro ready plan app Download SERVPRO’s Ready Plan app for emergency contact.

 

Floods kill an average of 140 people per year in the U.S., making flooding the most deadly disaster.

Summer storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Flood Safety Tips

7/14/2022 (Permalink)

Flooded commercial hallway We would rather you be ready than ruined.

Flood Safety Suggestions To Follow

Before, during and after a flood, you may feel overwhelmed and unsure how to best keep yourself safe. There are certain flood safety suggestions that can help you navigate your home after a flood.

1. Avoid Electrical Systems

Electrical systems in your home can be hazardous to handle after a flood. Though you might think you can remove small amounts of water that surround electrical systems on your own, it’s often wise to instead allow water damage restoration experts to safely remove the water from your home. Even if the area surrounding any outlets, wires or systems appears unaffected by water, it’s often best to avoid the area.

2. Obtain and Access Necessary Supplies

There are particular supplies that are often useful to have during and after a flood. Having adequate amounts of drinkable water for every person in your home can be helpful since floodwater often is unsafe to drink. It can also be wise to have nonperishable food items and important medications on hand. Part of flood safety also means making sure you can easily access the materials and items without putting yourself at risk.

3. Make Preparations Before Disaster Strikes

Though many people don’t like to think their homes will be affected by a flood, thinking about safety tips before a disaster occurs can be incredibly useful. Storing insurance information, social security cards and other important documents in water-resistant containers can be important, as you may need to access these items after a flood. Additionally, preparing and practicing an evacuation plan can also help you react to a flood in a manner that is safe and timely.

Being informed about flood safety can help you feel more prepared for a flood. Avoiding electrical systems, obtaining and keeping track of important supplies and preparing before a natural disaster occurs are helpful ways to bolster your safety.

Storm Damaged Roof?

6/9/2022 (Permalink)

mitigated commercial hallway ceiling Taking the proper steps after a storm may help you mitigate your problems.

High winds can do crazy things to your roofing system in Vancouver, WA. When storms cause shingles to tear off, it can be hard to know exactly what to do. You want to fix the problem before a roof leak starts, but where do you start?


Protect the Damaged Area


Your first step should be to call in a storm damage specialist. These experts will be able to help you locate the damage, come up with a repair plan and work with the insurance company. However, these specialists may not be able to get to your building right away. If you can't get professional help right away, you need to protect your roof so it doesn't get damaged further. If you want to stop a damaged roof from becoming a bigger problem, you need to use certain tools to cover the damaged area.

• Use tarps and plywood to cover any ripped, cracked or missing shingles.
• Remove weakened tree limbs to ensure they don't crash onto your building.
• Get rid of debris from the roof as this can tear up more shingles if high winds return.

Doing everything you can to protect the vulnerable part of your roof can help you avoid larger headaches. Your contractor may be able to give you more tips on how to get by until he or she can arrive.


Start a Repair Plan


Once the damaged roof has been assessed, you need to quickly enact a repair plan. If you wait too long to fix the issue, the missing shingles can turn into a roof leak. As you know, leaks can lead to major water damage that can take a lot of money to fix. It's better for you and your building if you can start a repair plan as quickly after the storm as possible.

The last thing you want after a storm is to worry about a roof leak. However, damaged shingles can lead to that exact situation. 

Commercial Water Damage - Act Fast!

5/25/2022 (Permalink)

water damaged commercial hallway Help ensure the value of your property by calling your local SERVPRO of East Vancouver/ Clark County at (360) 254-0049

There’s no such thing as a small disaster-especially when a small leak now could fester into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. You need help-fast. No matter what time of day or night, contact SERVPRO of East Vancouver/ Clark County to begin emergency mitigation. Emergency mitigation means that under normal circumstances, SERVPRO can be on site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO franchise professional is trained and understands how to manage the drying process. By utilizing state of the art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. 

Toilet Overflow

5/25/2022 (Permalink)

water damaged bathroom with air movers Call our office for assistance (360) 254-0049

An overflowing toilet is a frustrating problem, no matter what the circumstances involve. However, when the overflow involves a sewage backup, the problem becomes much more serious. Sewer damage could contain viruses, bacteria, and other illness-carrying microbes. The possible risks associated with contamination could affect your Vancouver, WA, home and your family for many years.

  • Toilet Overflow: Blockage in the plumbing system causes the toilet to overflow. In this case, the flooding water hasn't passed through the sewer system. Water damage may occur, but you won't have to involve the sewage company.
  • Plumbing System Overflow: Water from the sewage system backs up through residential lateral pipes and into homes. This water is often filled with serious contaminants, such as raw sewage.

If you can't tell whether you have an overflowing toilet or a sewage situation, contact a professional immediately(we're happy to give you a professional recommendation). If you have a flooded toilet, you may be able to handle the problem yourself.

Step 1: Stop Flushing

Much of the time when homeowners see something they don't like in the toilet, they flush. Unfortunately, this will only make a flooded toilet situation worse. Each flush contains more than a gallon of water that you'll have to clean up off the floor.

Step 2: Turn Off the Water

There should be a water shut-off valve located near the floor behind the toilet. Once the water has been shut off, you won't have to worry about more water making the situation worse.

Step 3: Clean Up Spilled Water

If the toilet was only flushed once or twice, you can probably mop it up pretty quickly. If there were more flushes and the resulting four to five gallons of water, you may want to contact a professional to prevent water damage.

Step 4: Address the Clog

Hopefully, you'll be able to dislodge whatever was stuck in the pipes and return to your normal daily activities. Otherwise, you may need to contact a professional.

Remember to protect your home and family from sewer damage. Learn how to recognize the type of trouble you have and take the right steps for correction.

Residential Cleaning Services

5/12/2022 (Permalink)

neglected residence Need Cleaning Services? Call Us Today – (360) 254-0049

SERVPRO of E. Vancouver / Clark Co. works hard to keep our residential cleaning services above all others in the industry.  We know that life happens and we also know that you rely on us to make it "Like it never even happened." We have the expertise and training to provide a deeper clean than any other basic house cleaning service. Our residential cleaning services are aimed at easing the burden of constant cleaning of your home.  We always strive to create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a neglected, cluttered home "Like it never even happened."

Other Related Cleaning Services:

Home Electrical Fires

5/11/2022 (Permalink)

outlet, coord, may is electrical safety month Consider these while doing your annual spring cleaning!

Facts and Statistics

  • Home electrical fires account for an estimated 51,000 fires each year, nearly than 500 deaths, more than 1,400 injuries, and $1.3 billion in property damage.
  • Electrical distribution systems are the third leading cause of home structure fires.
  • Each year in the United States, arcing faults are responsible for starting more than 28,000 home fires, killing and injuring hundreds of people, and causing over $700 million in property damage.
  • The U.S. Consumer Product Safety Commission (CPSC) reports that electrical receptacles are involved in 5,300 fires every year, causing forty deaths and more than 100 consumer injuries.
  • Sixty-five percent of home fire deaths result from fires in homes with no working smoke detectors.

Electrical and Fire Safety Tips

  • Have your home electrical system thoroughly inspected by qualified electricians to ensure that all electrical work in the home meets the safety provisions in the NEC.
  • Install smoke detectors on every level of the home, inside each bedroom, and outside each sleeping area.
  • Ask a qualified electrician if your home would benefit from AFCI protection, especially during inspections of older homes or upgrades to electrical systems. These advanced new safety devices recognize dangerous conditions that are not detected by standard breakers.
  • Test smoke detectors and AFCIs monthly to ensure that they are working properly.
  • Establish an evacuation plan that can be used in case of an emergency, and practice with your family.
  • Use light bulbs that match the recommended wattage on the light fixture.
    In homes with young children, install tamper resistant receptacles to prevent electrical shocks and burns.
  • Conduct a basic assessment of your home electrical system, electrical cords, extension cords, power plugs, and outlets.
  • Look for telltale signs of electrical problems such as dim and flickering lights, unusual sizzling and buzzing sounds from your electrical system, insulation and circuit breakers that trip repeatedly. Contact a qualified electrician immediately.
  • Use extension cords only temporarily, and never with space heaters or air conditioners.
  • Avoid overloading outlets. Consider having additional circuits or outlets added by a qualified electrician as needed.

Source: esfi.org

Thunderstorm Damage in SW Washington

4/21/2022 (Permalink)

Tarped off home Flood, rain, wind, hail. We handle it all!

We all know that thunderstorms can cause major damage to your homes.

But who do you call when the clouds roll out?

SERVPRO has been fixing storm-damaged homes in the Vancouver/ Clark County area for quite some time. Our highly trained technicians are qualified to handle just about anything wicked storms can throw at them.

We have the experience, training, and equipment to handle a small flood to massive windstorm damage resulting in fallen trees in your roof, water damaged floors and even fire damage caused by lightning.

Why trust the process of putting your home and sometimes your life back together to any old man in a van with a fan? SERVPRO is licensed and insured to give you the ultimate peace of mind that you are in good hands.

Call us today (360) 254-0049

The Difference Between Storm Cleaning & Flood Damage

4/8/2022 (Permalink)

flooded bedroom Call us no matter what the damage, we're here for you day and night. Just call (360) 254-0049

When storms accompanied by heavy rain pass through, your home may be at risk for flooding. If damage does occur, working with a residential storm damage expert can make the cleanup much simpler for you. However, you may still wonder how cleaning up after a storm is different from cleaning up after a pipe burst or another source of flood water.

Storm Damage

Storm damage can include more than flood damage. You may also have to deal with disrepair caused by wind, hail and other weather elements. Because there are so many potential factors, cleaning up after a storm may require certain steps, such as the following:

• Making repairs to roofing and siding
• Using a pump to remove standing water from a house
• Drying out furniture and other possessions
• Disinfecting areas affected by flooding of potentially dirty water
• Repairing damage caused by water
• Getting rid of mold

Depending on the severity of a storm, some homeowners may even have to make structural fixes to their homes.

Other Flood Damage

Your home can have standing water for other reasons besides a big storm. Burst pipes, backed up appliances and clogged toilets could cause flood damage in your home. When this type of water source leads to a flood, the repair process is typically a little different.

First, you know the exact source of the water. This allows you to determine whether the water is clean or dirty. If you know the water is not contaminated, you may not have to disinfect your belongings after drying them out. Second, you have to find the source of the water deluge and fix the problem. If you dry out your house without fixing the source of the flood, you may have to deal with more water damage in the future.

The way your remediation team handles flooding will depend on the source of the water. Clean and dirty water have to be taken care of differently to ensure your home stays in top shape.

Commercial Fire

4/8/2022 (Permalink)

Servpro desiccant, fans and air movers Pictured is a business that has a fans and a desiccant pulling moisture out of dense materials after a fire set off the sprinkler system.

The challenges involved in dealing with commercial fire damage, require the assistance of a professional like SERVPRO of Vancouver. We’re here to help you get back on your feet no matter how severe the damage!

What Types of Damage Can You Expect?

When you think of fire damage, what comes to mind is typically the more obvious devastation but it’s the soot and smoke that requires a set of trained eyes for proper removal. This can damage fragile items such as textiles or artwork, also invading nooks and crevices you can’t see but certainly smell. Then there’s the water and fire suppressant foam that’s used to control fires. While it’s definitely vital for extinguishing flames, it can also cause added damage to your business.

What Repairs Must Be Done?

What does it take to get your business back on its feet after a fire? First, the structure has to be examined and determined to still be solid. If the damage was extensive, you may need to hire a general contractor and in extreme cases, a demolition crew.

If that’s not the case, though, call your local fire professionals at SERVPRO of Vancouver to begin the cleaning process. We have a restore rather than replace Then the repairs and cleaning process begins. Here are is list of some services that may be performed:

  • Removal of effected materials
  • Deodorize structure and contents
  • Eradicate mold if present.

What is a Category Two Water Damage?

4/1/2022 (Permalink)

servpro fans in bathroom Don't delay, call the leaders in water damage restoration. We're 24/7/365 just call (360) 254-0049

Not all commercial flooding is the same. Typically, your water damage will fall into one of three categories.

• Clean: Category One
• Gray: Category Two
• Black: Category Three

Most people can easily understand categories one and three. Clean water is not contaminated and comes from a broken pipe that carried fresh water. Black water is highly contaminated and often comes from sewer lines. Category two falls somewhere in the middle. Here's what you need to know about this type of flooding.

Picks Up Contaminants

When a water pipe repair flood fits into this category, the water was able to pick up contaminants. This can happen when a pipe bursts on the second floor. Even thought the water starts on the second floor, it often travels through drywall, flooring and other materials to reach the first floor and basement. As the water travels through these sources, it may pick up bacteria, viruses and other contaminants.

Sits Too Long

Clean water that is allowed to sit for long periods of time before the remediation is started can turn into category two. Mold spores may enter the water from the air or the liquid may leach contaminants from its surroundings. If you have a flooded building, you need to call in a commercial restoration team quickly to avoid this change.

From a Contaminated Source

Sometimes the water itself is contaminated when it enters your home or business building. If you're not dealing with a water pipe repair, but instead have a dishwasher or washing machine overflow, the water could already be contaminated. Some toilet overflow may also fit into this category so long as no feces is in the flow.

If you hear that you have category two water damage, you need to know that there may be some contamination. Responding quickly to a water pipe repair can help you solve the problem and may even reduce your chances of dealing with unsavory contaminants.

Biohazard Services

3/18/2022 (Permalink)

Technician in full PPE Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. Call (360) 254-0049

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of E. Vancouver / Clark Co. is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Don't Lose Revenue, Call SERVPRO

3/18/2022 (Permalink)

damaged/vandalized convenient store Have Questions? Call Today – (360) 254-0049

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Commercial properties require constant maintenance and up keep. This takes a team of people working together. When a commercial property experiences major water or fire damage, it takes a team of experts to get the property restored properly. When it comes to restoring your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water or fire restoration services, SERVPRO of E. Vancouver / Clark Co. has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Can I Clean My Fire Damage Myself?

3/4/2022 (Permalink)

Smoke damaged room Please call SERVPRO of E. Vancouver / Clark Co. 24/7/365 days a year! (360) 254-0049

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced SERVPRO professionals to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of using SERVPRO experts to clean soot is that we have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on your property.

Indeed, bringing in a SERVPRO professional on site will save you a lot of headaches and ensure that you get rid of smoke and fire damage efficiently.

Commercial Insurance Policy Water Damage Coverage

3/4/2022 (Permalink)

flooded commercial business Follow us for more tips on our social media pages!

Are You Adequately Protected For Potential Water Damage?

Owning a business is a big responsibility. Safeguarding your building, equipment and inventory from water damage and other potentially costly perils may be a top priority. Although taking a proactive approach is often helpful, unforeseen situations can arise. For this reason, it’s important to possess business insurance and understand key provisions of your policy to ensure you are adequately protected.

1. Burst Pipes

Insulating exposed supply lines can prevent frozen and broken pipes during the winter. Most coverage does, however, usually include provisions to cover damage resulting from pipe bursts.

2. Water Leaks

Water leaks can also develop from aging infrastructure and equipment failures. Although it may be difficult to find compromised pipes hidden behind walls, performing routine maintenance on your building’s fire suppression and HVAC systems can help prevent some water damage. While every policy is different, most plans cover leaks and subsequent water cleanup requirements, offering some peace of mind.

3. Overflowing Toilets

While many companies encourage proper waste disposal, clogged and overflowing toilets are another common commercial problem. Because not all policies include sewage damage protection, you should carefully examine your plan. To avoid expensive out-of-pocket sewage cleanup costs, you may need to purchase supplemental coverage.

4. Storm Damage

A strong storm can damage your roof and break windows, allowing destructive water infiltration. Flooding can also occur. While storm damage may be covered, flooding is usually excluded from most business insurance plans. To protect your company’s financial security, you should discuss these topics with an insurance agent who can help you assess your risk and purchase flood insurance.

Water damage can result from a variety of scenarios, some of which may not be covered under many business insurance policies. Because water cleanup and restoration costs can be costly, inadequate coverage can result in significant financial losses. For this reason, it’s crucial for every business owner to analyze their situation and prepare for potentially destructive events.

How Does Pretesting Lower Claims Cost?

3/4/2022 (Permalink)

Flooded commercial building Call us for pretesting so we can save you money!

Learn More About Pretesting

Pretesting can determine the extent of damage by identifying traces of damage that may not be immediately apparent. Learn more about three ways that preliminary testing can result in a more accurate estimate and lower insurance claim.

1. Determine the Full Extent of Damage

A visual inspection may not be the best method for determining how much damage a property has sustained, particularly from soot or smoke. One of the most common preliminary testing methods is wiping down surfaces or contents with a chemical sponge. This can allow mitigation and restoration professionals to make more informed estimates with regard to how much of a home must be cleaned or restored.

2. Accurately Allocate Equipment and Experts

Pretesting can also be useful for anticipating which types of equipment and professional expertise will be necessary on a job site. If damage affects the majority of a structure, the duration of cleanup and restoration may also be longer than if only a limited area requires treatment.

3. Safely Limit Cleanup and Restoration

Homeowners and insurers run the risk of overlooking damage when they try to cut corners on an insurance claim for cleanup and restoration. This can lead to an incomplete job or secondary damage. Preliminary testing during an assessment can give all parties a clearer idea of the degree of damage and what will need to be cleaned, restored or rebuilt. This allows for a more complete estimate and reduces the risk of unexpected increases due to the discovery of further damage.

These are three ways that pretesting can be useful after a fire or other damage. A homeowner or insurance agent should contact a certified and trustworthy Preferred Vendor to ensure that damage is handled properly and cost-effectively, from the initial assessment to the final touches.

Windstorm Damage in Vancouver, WA

2/18/2022 (Permalink)

tarped home after windstorm We're here to help no matter the size. Our vans and crew are on standby waiting for your call 24/7

High winds can cause an immense amount of damage. When storms cause shingles to tear off or a tree to fall on your home it can be hard to know exactly what to do. You want to fix the problem before a roof leak starts, but where do you start?


Protect the Damaged Area


Your first step should be to call in a storm damage specialist. These experts will be able to help you locate the damage, come up with a repair plan and work with the insurance company. However, these specialists may not be able to get to your building right away. If you can't get professional help right away, you need to protect your roof so it doesn't get damaged further. If you want to stop a damaged roof from becoming a bigger problem, you need to use certain tools to cover the damaged area.

• Use tarps and plywood to cover any ripped, cracked or missing shingles.
• Remove weakened tree limbs to ensure they don't crash onto your building.
• Get rid of debris from the roof as this can tear up more shingles if high winds return.

Doing everything you can to protect the vulnerable part of your roof can help you avoid larger headaches. Your contractor may be able to give you more tips on how to get by until he or she can arrive.


Start a Repair Plan


Once the damaged roof has been assessed, you need to quickly enact a repair plan. If you wait too long to fix the issue, the missing shingles can turn into a roof leak. As you know, leaks can lead to major water damage that can take a lot of money to fix. It's better for you and your building if you can start a repair plan as quickly after the storm as possible.

The last thing you want after a storm is to worry about a roof leak. However, damaged shingles can lead to that exact situation. Taking the proper steps after a storm may help you mitigate your problems.

Is Mold Covered in Your Insurance Policy?

2/18/2022 (Permalink)

moldy wood We will be able to communicate with your insurance, send in photos and what caused the growth.

Ocassions When You Can Expect Your Insurance to Pay for Mold Damage 

If you have discovered a fungus growth in your vancouver, WA home or commercial business, you might be wondering whether your homeowner’s insurance will cover this type of damage. The answer is sometimes. While mold is generally not covered under this kind of policy, there are exceptions. Here are a few occasions when you can expect your insurance to pay for mold damages.

1. When It Is Caused By a Covered Peril
Mold coverage often depends on the source of the growth. Damage caused by something that your insurance already covers will likely be included. Incidents such as broken pipes caused by freezing, overflow related to appliances or plumbing and water damage caused by snow, sleet or ice will usually be covered. If the water damage is caused by a flood, however, this will generally not be covered unless you have a flood policy.

2. When It is Sudden and Accidental
While your insurance policy may cover mold in some cases, this only applies if the damage was not caused by negligence on your part. If a pipe breaks because it was not properly maintained or if you fail to notice the damage until quite a bit of time has passed, then the insurance company may determine that the fungus growth is a result of improper home maintenance and they will refuse to cover it.

3. When You Have a Separate Mold Policy
In some cases, you may be able to have separate mold insurance added to your policy for an additional cost. Some companies might limit the amount of mold damage you can claim or the services that are included, but this is better than no coverage at all.

If you are concerned about a fungus growth in your home, it is a good idea to hire a professional mold remediation service. In some cases, the cost will be covered by your insurance. Always be sure to regularly maintain your home and check for damages to prevent the coverage from being denied by your insurer.

Schedule a Roof Inspection This Spring

2/14/2022 (Permalink)

Front of home with SERVPRO van Avoid water damage by maintaining your home or business.

Storm Damage To Your Roof

As Spring quickly approaches us, and the cold, wet, Winter weather starts to dissipate, now is the perfect time to have the roof on your home or business checked out by a local roofer. Even when there was no hail or rain produced during a storm, your roof can sustain damage. Strong winds make stress points on your roof which, over time, can weaken and be compromised. Roofs are made to resist typical winds; however, they can be damaged incrementally over years of high winds and debris blown around by the wind. It is important to fix the initial damage and replace missing shingles quickly to stop any high fuel costs and water damage that inevitably result from a roof which is damaged.

The effect that the wind has over your Vancouver home’s roof is not uniform. Areas such as the perimeter and corners of your roof are susceptible to high wind pressures and storm damage, while the center could have fewer stresses. Most wind damage begins at the edge of the roof. Anywhere the material of the roof is just a bit loose, the wind gets under it and pushes it up, therefore giving the wind more to grab onto during the next storm, which makes a peeling effect. This type of damage can begin quite small, but keep growing over time through repeated exposure to the wind.

SERVPRO of E. Vancouver / Clark Co. can be counted on to help get home or business repaired when storm damage has ravished it. With our professional training and courteous, timely work, we can help to prevent further damage to your home from intruding water by covering damaged areas with tarps or plywood for temporary protection. We then focus on restoring water damage of the attic and other affected areas. Our technicians may be able to do the roof repairs, but we can always get help from one of our roofing contractor partners to rebuild your roof to code when needed.

Fire Safety in Your Home

2/4/2022 (Permalink)

fire damaged bedroom Make sure to have a plan in place that everyone in your household knows

Before A Fire

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

If A Fire Starts

  • Know how to safely operate a fire extinguisher
  • Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  • Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  • If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  • If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  • If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  • Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

Recovering After A Fire

  • Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.
  • Let friends and family know you’re safe.
  • People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.
  • Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.
  • Contact your fire restoration and cleanup experts at SERVPRO of E. Vancouver / Clark Co. for further assistance in recovering from the  fire @ (360) 254-0049

Minimize Business Interruption by Having a Plan in 2022

2/3/2022 (Permalink)

Servpro ready app Access at your fingertips anytime you need!

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be ready. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens” in 2022.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve location and priority area. The ERP also contacts SERVPRO of Vancouver/ Clark County as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a system more than 1700 franchises strong. ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes-resolve to be ready. 

Air Duct Mold Remediation in 3 Steps

1/18/2022 (Permalink)

Mold damage Need an inspection? Call our 24/7/365 office (360) 254-0049

Your commercial property in Vancouver, WA has many places where black mold may hide. All areas that are prone to excess moisture can foster fungus growth. If you believe the problem resides in your HVAC system, there are several steps that mold remediation specialists take to remove the growth and keep it from coming back.

1. Identify Mold Problem

The first thing technicians do is test to confirm that there is mold in your air ducts. There are several signs that this may be the case:

  • Fuzzy or slimy patches on insulation
  • Black powder on wall outside air vents
  • Strong, musty odor

Professional testing gives technicians a lot of information to work with. They know not only the extent of the problem but also the kind of mold they're dealing with. Once they identify the black mold, they can choose better techniques to mitigate it.

2. Clean Ductwork

The main goal of remediation is to leave you with clean ducts throughout your building. Technicians may seal off the system while the cleanup is in progress. This keeps an intense concentration of mold spores from spreading throughout your building and growing elsewhere. After the mold growth is removed, more tests can be run to confirm that the problem is resolved.

3. Resolve Source of Problem

No matter how quickly or thoroughly your remediation specialists remove the mold growth, if you do not take care of the problem that led to it, it is likely to return. Make sure all leaks are fixed. You may need to re-caulk your tile floors or reduce the humidity in your building. Preventing further water damage can also prevent future mold damage.

When you see signs of black mold, you probably need to do more than just wipe it away with a wet cloth. Certified professionals are trained to get rid of the growth and keep it from returning.

Water Damage Claim Inventory

1/18/2022 (Permalink)

“Flooding can happen in a flash” Servpro house, franchise info Need help compiling an inventory list? We can help!

Documentation is required to file a homeowners insurance claim for water damage. A policyholder should provide photos, videos, maintenance records, and proof of purchase to an insurer as evidence of damage caused by a pipe burst or any type of leak. Learn more about what information a homeowner should gather as he or she prepares to file a claim for water damage.

Proof of Damage

Insurers will want to see proof of the full extent of the damage. There are several types of useful documentation:

  • Photographs
  • Video
  • Footage dated prior to an incident

These records indicate that damage was caused by the incident that led a homeowner to file an insurance claim. It is important to document damage before taking any steps toward mitigation. Homeowners may also benefit from being able to produce maintenance records indicating that the incident was not due to negligence. Even if an insurer does not cover the cause of damage, coverage should be available for the effects.

Proof of Purchase

It can also be helpful to gather receipts or other proof of purchase for damaged contents. Check your policy to ensure that the replacement cost of items is covered rather than the actual cash value. Given depreciation, the latter may not be sufficient to replace items with severe damage.

A Restoration Estimate

Insurers prefer to work with an established water damage mitigation and restoration company. Obtain an estimate for the cleanup and restoration processes by contacting a company that provides both services. This calculation may be more accurate and complete than estimates from more than one business.

All of this information can help a homeowner filing an insurance claim for water damage. Be aware that homeowners insurance does not cover any damage caused by flooding. A separate flood insurance policy is necessary for damage resulting from heavy rains or rising bodies of water in East Vancouver, WA.

Clark County is Our Home

1/17/2022 (Permalink)

Outdoor sponsor event, Servpro staff at raffle table We raffle some of the best prizes including deep fryers, hand warmers and Viking mugs but the friendly conversation is free!

As Clark County, WA residents, we love participating in community events as individuals and as a team. We believe that being proactive members helps strengthen relationships, create new ones and builds community. 

Our most recent event was in November as the main sponsor of BIA of Clark County’s annual Turkey Shoot. 90% of SERVPRO of Vancouver/ Clark County was in attendance and the event was 100% a good time. Be sure to look for us in 2022!

Call the 24-Hour Response Team for your Cleanup Emergency

12/7/2021 (Permalink)

Servpro technicians starting mitigation on residential water damage Our compassionate and highly trained staff s #HERETOHELP Call (360) 254-0049

Dealing with the aftermath of a fire, flood, or mold in your office building isn’t something you want to think about, but when you work with a reliable 24-hour emergency cleanup team, you’re grateful for that wonderful resource. The best disaster relief teams can help piece your business operations back together and make things safe for you to return to work.

What Does a Round-the-Clock Restoration Company Do for You?

If you experience the ordeal of a disaster in your, downtown Camas office, there are plenty of options you can consider for help. Not all of these provide 24-hour response and care. Those companies that do can offer you the following benefits:

  • Open seven days a week, even on holidays
  • Will call you back within one hour of your first contact
  • Will be onsite within four hours of your call
  • Will talk to you directly about their findings and plans moving forward

Can Always Reach Them

Natural disasters or issues with plumbing, sewage, or wiring can occur at any time, so you need a disaster response and recovery team you can count on whenever the need arises. When a cleanup and restoration team is always open, you can have peace of mind that your emergency situation won’t get worse or develop further problems due to delays.

On the Job Fast

You can’t afford anything but a fast response in these urgent cases. You have a business to run and must ensure the safety of your employees and the vitality of your company. Within the day of your call, a qualified team of professionals will inspect the damage at your office and will start to formulate a plan of attack.

Because flooding and fire emergencies can happen at any time, you need 24-hour care from a disaster response crew. The best companies in the area have what it takes to get on the scene quickly.

How We Work With Your Insurance Agent

11/19/2021 (Permalink)

fire damaged wall and heater We understand the care and documentation that goes into claim. Let us help you every step of the way!

At SERVPRO of E. Vancouver/Clark Co, we pride ourselves in blending customer service with accountable communication between us, you, and your insurance agent.

Our team knows how critical it is that everything goes as smooth as possible. When something traumatic happens, we are here to ensure your clients trust you to take care of them. We are here to make it "Like it never even happened."

We are trained and motivated to mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24/7. 

Within our history of working with insurance agents, we have gained lots of skills and information. We are aware of how crucial it is to provide a timely solution in crisis. 

Our team members are ready to help your client right off the bat! Our team personally works with your client, walking them through, one step at a time. We are ready to offer a listening ear, and support in any way they can.

We will ensure help arrives quickly,and gets the job done. The faster SERVPRO of E. Vancouver/Clark Co team can arrive onsite to perform the cleanup, the better for you and your client. Find out how we can help you, or your client by reaching out to us directly today! You’ll be speaking directly with one of our amazing team members!

Sump Pump Maintenance Basics

11/12/2021 (Permalink)

sump pump diagram With heavy rains this Fall, have peace of mind by checking off that your sump pump is in working order.

Sump pumps can prevent water from flooding the basement or crawlspace of your Camas, WA home. These pumps must be regularly cleaned and maintained in order to function properly. Learn the basic principles of keeping the sump pump in your home working and ways to ensure that it will operate in an emergency situation without electricity.

Keep the Pump Clean and Functional

Dirt, gravel, and other types of debris may cause blockages that force a pump to work harder to do the same amount of work. Pump maintenance involves regularly cleaning out the

  • Bottom grate
  • Discharge pipe
  • Intake screen
  • Pit
  • Vent hole

You should also check the operation of the float mechanism. Buildup or malfunctions may result in damage to the pump or an eventual overflow.

Check Power Sources and Alarms

A sump pump should plug into a ground fault circuit interrupter or GFCI outlet. Make sure that

  • The outlet is functional
  • The power cord is in good condition
  • The backup battery is replaced every two to three years

Some pumps have battery-powered water level alarms. If your model features emergency notifications, you should

  • Turn on alerts
  • Know what alerts mean
  • Be able to receive alerts

Newer models may send alerts to a cell phone so that you will receive water level warnings no matter where you are.

Consider Backup Solutions

If the pump in your home does not have a back-up battery, you can rely on an alternative power source such as a

  • Car battery
  • Deep cycle boat battery
  • Generator

You may also want to consider a back-up water-powered pump that is capable of working without a power source.

Cleaning and maintaining a sump pump can prevent flooding in the basement or crawlspace of your home. If a pump and backups fail and water levels start to rise, rely on SERVPRO of E. Vancouver/Clark County for damage mitigation services.

Benefits of SERVPRO's 24/hour Services

11/12/2021 (Permalink)

water damaged ceiling Damage to your business can't wait and we're here to discuss your priorities as a business owner!

Dealing with the aftermath of a fire, flood, or mold in your office building isn’t something you want to think about, but when you work with a reliable 24-hour emergency cleanup team, you’re grateful for that wonderful resource. The best disaster relief teams can help piece your business operations back together and make things safe for you to return to work.

What Does a Round-the-Clock Restoration Company Do for You?

If you experience the ordeal of a disaster in your Fern Prairie, WA, office, there are plenty of options you can consider for help. Not all of these provide 24-hour response and care. Those companies that do can offer you the following benefits:

  • Open seven days a week, even on holidays
  • Will call you back within one hour of your first contact
  • Will be onsite within four hours of your call
  • Will talk to you directly about their findings and plans moving forward

Can Always Reach Them

Natural disasters or issues with plumbing, sewage, or wiring can occur at any time, so you need a disaster response and recovery team you can count on whenever the need arises. When a cleanup and restoration team is always open, you can have peace of mind that your emergency situation won’t get worse or develop further problems due to delays.

On the Job Fast

You can’t afford anything but a fast response in these urgent cases. You have a business to run and must ensure the safety of your employees and the vitality of your company. Within the day of your call, a qualified team of professionals will inspect the damage at your office and will start to formulate a plan of attack.

Because flooding and fire emergencies can happen at any time, you need 24-hour care from a disaster response crew. The best companies in the area have what it takes to get on the scene quickly.

October is Fire Prevention Month

10/4/2021 (Permalink)

Fire damaged bedroom Smoke detectors save lives - Talk to your loved ones about the importance and have an escape plan.

Fire Prevention week is the perfect time to educate and talk with your whole family about fire safety – include testing alarms, changing the batteries or upgrading to 10-year sealed battery alarms, how to use a fire extinguisher and escape route planning.

    • Three out of Five fire deaths occur in homes with no smoke alarms or when the alarms are not working.
    • Smoke alarm failures usually result from missing, disconnected, or dead batteries.
    • More than one-third(37%) of home fire deaths result from fires in which no smoke alarms are present
    • The risk of dying in a house fire is cut in half in homes with working smoke alarms.
    • Install smoke alarms at every level of the home along with every bedroom.
    • Be sure to test smoke alarms at least once a month using the test button.
    • Replace batteries in smoke alarms at least once a year.  If an alarm "chirps", the battery is low and should be replaced right away.
    • Replace smoke alarms every 10 years with brand new smoke alarms.

What to do When you Experience Mold in Clark County

9/30/2021 (Permalink)

Molded kitchen cabinet Are you experiencing water or mold damage? Contact SERVPRO of E. Vancouver & Clark Co. today! (360) 254-0049

When you experience a mold problem, prompt mitigation is vital to avoid mold growth which can be visible in as little as 24 to 48 hours under certain conditions. We have put together a list of procedures that will help prevent and defend against mold growth.

  • Keep the humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Inspect the roof, windows and other areas where water might enter the building, and perform necessary maintenance.
  • Respond to all water intrusions immediately.
  • Contact SERVPRO of W. Vancouver & Clark Co. for professional assistance after water damage or if you discover mold.

Benefits of Calling SERVPRO’s 24hr Response Team

9/16/2021 (Permalink)

Staff photo in Servpro attire Add our number to your contacts (360) 254-0049 You never know when you’ll need us!

Dealing with the aftermath of a fire, flood, or mold in your office building isn’t something you want to think about, but when you work with a reliable 24-hour emergency cleanup team, you’re grateful for that wonderful resource. The best disaster relief teams can help piece your business operations back together and make things safe for you to return to work.

What Does a Round-the-Clock Restoration Company Do for You?

If you experience the ordeal of a disaster in your office, there are plenty of options you can consider for help. Not all of these provide 24-hour response and care. Those companies that do can offer you the following benefits:

  • Open seven days a week, even on holidays
  • Will call you back within one hour of your first contact
  • Will be onsite within four hours of your call
  • Will talk to you directly about their findings and plans moving forward

Can Always Reach Them

Natural disasters or issues with plumbing, sewage, or wiring can occur at any time, so you need a disaster response and recovery team you can count on whenever the need arises. When a cleanup and restoration team is always open, you can have peace of mind that your emergency situation won’t get worse or develop further problems due to delays.

On the Job Fast

You can’t afford anything but a fast response in these urgent cases. You have a business to run and must ensure the safety of your employees and the vitality of your company. Within the day of your call, a qualified team of professionals will inspect the damage at your office and will start to formulate a plan of attack.

Because flooding and fire emergencies can happen at any time, you need 24-hour care from a disaster response crew. The best companies in the area have what it takes to get on the scene quickly

Protecting Your Roof After a Storm

9/1/2021 (Permalink)

Water damaged office with Servpro tech setting up fans We are here for you day or night because water damage never arrives at a convenient time.

High winds can do crazy things to your roofing system in Vancouver, WA. When storms cause shingles to tear off, it can be hard to know exactly what to do. You want to fix the problem before a roof leak starts, but where do you start?


Protect the Damaged Area


Your first step should be to call in a storm damage specialist. These experts will be able to help you locate the damage, come up with a repair plan and work with the insurance company. However, these specialists may not be able to get to your building right away. If you can't get professional help right away, you need to protect your roof so it doesn't get damaged further. If you want to stop a damaged roof from becoming a bigger problem, you need to use certain tools to cover the damaged area.

• Use tarps and plywood to cover any ripped, cracked or missing shingles.
• Remove weakened tree limbs to ensure they don't crash onto your building.
• Get rid of debris from the roof as this can tear up more shingles if high winds return.

Doing everything you can to protect the vulnerable part of your roof can help you avoid larger headaches. Your contractor may be able to give you more tips on how to get by until he or she can arrive.


Start a Repair Plan


Once the damaged roof has been assessed, you need to quickly enact a repair plan. If you wait too long to fix the issue, the missing shingles can turn into a roof leak. As you know, leaks can lead to major water damage that can take a lot of money to fix. It's better for you and your building if you can start a repair plan as quickly after the storm as possible.

The last thing you want after a storm is to worry about a roof leak. However, damaged shingles can lead to that exact situation. Taking the proper steps after a storm may help you mitigate your problems.

Prevent a Water Damage by Knowing Where to Look

8/16/2021 (Permalink)

water damaged hardwood floors You know you can count on SERVPRO professionals, day or night, to minimize damage by removing water fast!

When you get water in home building materials, the damage is unavoidable and costly. Most materials swell or breakdown, and mold can become a secondary problem if water is not dried thoroughly. While water damage is a common problem that many homeowners experience, most of it is preventable. Here are some key systems, in and out of your home, to check right now to reduce your chance of water damage:

Pipes and Plumbing

Inspect pipes, hoses and connections in your search for drips and leaks since even the tiniest of these can develop into a significant pipe cleanup job. Sometimes you may not see leaking water, so you need to look for clues: rust, mold, stains, and damaged materials that peel or buckle.

Roof and Water Drainage

Check inside your attic and look for stains in the ceiling for signs of rain water in the home already. Check outside, during or after rain, to make sure gutters and downspouts flow freely. If you see areas that pool around your foundation, consider lengthening the end of your downspouts, adding French drains or grading the land away from your house.

Basement Pump System

Whether you have a storm or a broken pipe, the first line of defense in the basement is the sump pump. Clear debris from the pump so that it is ready for action. Periodically check your sump pump, by adding a little water to the sump pit, to make sure it works.

Septic Tank

You may think your tank doesn’t need pumped because you never have problems, but all that wonderful microbial digestion happening inside your tank still results in a byproduct of sludge that takes up valuable capacity and must be removed with periodic pumping. Check with your local extension for recommendations on septic pumping based on the size of your home and number of occupants.

Make flood water in the home an unlikely problem by routinely inspecting key home systems, and by doing maintenance routinely.

Renters Insurance; Yes, It's Necessary

8/16/2021 (Permalink)

fire damaged residential contents Home disasters are hard enough already, you don't have to go through this alone, we are here to help 24/7!

One of the most common mistakes that tenants make is assuming that their landlord’s insurance will cover their belongings in the event of loss or damage. In addition, tenants may think that renters’ insurance is too expensive. However, the common myths associated with renters’ insurance that keep tenants from purchasing it can end up costing much more in the long run.

Importance of Renters’ Insurance

It’s imperative to always read the fine print in your lease. You may assume that your landlord is liable for damages caused by leaky roofs or broken appliances, but there could be a clause in your lease that negates landlord liability, such as for theft, or injuries to a guest visiting your apartment. Also, your lease may require you to obtain renters’ insurance, especially if you live in an expensive apartment. Regardless of whether or not it’s required, here are some common situations when renters’ insurance can really come in handy. According to Effective Coverage renters insurance in Washington costs around $15.00 a month for most people. That's basic coverage of $10,000 of personal property and $100,000 of liability. "Only 37 percent of renters have renters insurance whereas 95 percent of homeowners have a homeowners insurance policy, according to a 2014 I.I.I. poll conducted by ORC International." - Insurance Information Institute

Natural Disasters

If your rental home and property is damaged because of a natural disaster, such as wildfire, hail, or tornado, the landlord may or may not repair the home damages, but your personal property usually isn’t covered. Renters’ insurance will protect you in the event that a natural disaster occurs, but keep in mind that a few natural disaster coverage options are considered “riders,” which means they are add-on coverage, such as earthquakes, volcanic eruptions, floods, and hurricanes.

Unnatural Fires of Short-Circuit Damage

Fires due to electrical issues and short circuit damage may or may not be covered by your landlord. In most cases, it will depend upon the fine print in your lease. If it’s not covered by your landlord, you’ll be liable for smoke and fire damage not only to your own belongings, but to the property as well. If you live in a multi-dwelling building and the fire spreads to other tenants’ apartments, you could be liable for damages to their belongings as well any property damage to their dwelling.

Classifying Types of Water Damage

8/12/2021 (Permalink)

water damaged basement with SERVPRO drying equipment Give yourself peace of mind by calling SERVPRO of E. Vancouver/ Clark Co. (360) 254-0049

Water damages are a frustrating and time-consuming problem. When you take into account the risks associated with contaminated water and the possibility of secondary water damage, the entire situation can be very overwhelming. It's important that you identify the type of water you're dealing with before you decide to handle any repairs on your own. Sewer backups, for example, contain black water and should only be addressed by a professional.

1. Clean Water

Category 1 water is safe to handle. During a flooding situation, clean water may come from a leaky faucet or a break somewhere in the supply line. Unfortunately, if the situation isn't resolved, clean water can become contaminated and turn into category 2 or 3 water. Work quickly to thoroughly clean up and dry out your home when it is affected by clean water.

2. Gray Water

This contaminated water may cause trouble, but isn't as hazardous as black water, unless left untreated. It may carry viruses, bacteria, or urine, but it doesn't contain any feces. Overflowing toilets, dishwashers, and washing machines are some sources of gray water. Depending on what's in the water, it may be safe for you to handle this type of flooding on your own. If you aren't sure, contact a water damage specialist.

3. Black Water

The most serious of the three categories of contaminated water is black water. This type of contamination often contains untreated sewage, bacteria and viruses, chemicals, and microbial growth. Any contact with this type of water could lead to severe, lasting damages. Any water entering your home from the sewer system or from outside your home should be treated as black water.

Water damage is assessed to ensure the well-being of your family and home. Work closely with professionals who have the right training and equipment to deal with a flooding situation. You'll have lasting peace of mind, knowing that flooding has been dealt with appropriately.

Why Hire SERVPRO to Deodorize After a Fire?

8/2/2021 (Permalink)

Fire damaged home entry Please call SERVPRO of E. Vancouver / Clark Co. 24/7 365 days a year! (360) 254-0049

After a fire, your house is left with lingering smoke that can cause health effects and affect your property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced SERVPRO professionals to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of using SERVPRO experts to clean soot is that we have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on your property.

Indeed, bringing in a SERVPRO professional on site will save you a lot of headaches and ensure that you get rid of smoke and fire damage efficiently. 

Wildfire Tips Around Your Home

7/19/2021 (Permalink)

smoke damaged hallway SERVPRO of E. Vancouver/Clark Co. 360-254-0049

Keeping your home safe during the wildfire season.

  • Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
  • Remove flammable materials (firewood stacks, propane tanks) within 30 feet of your house, deck or porch. 
  • Wildfire can spread to tree tops. Prune trees so the lowest branches are 6 to 10 feet from the ground. 
  • Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire.
  • Don't let debris and lawn cuttings linger. Dispose of these items quickly to reduce fuel for for fire.
  • Inspect shingles or roof tiles. Replace those that are loose or missing to prevent ember penetration. 
  • Cover exterior attic vents with metal wire mesh no longer than 1/8 inch to prevent sparks from entering the home.
  • Enclose under-eave and soffit vents or screens with metal mesh to prevent ember entry.

Remember to give us a call if your home or business is smoke or soot damaged after a wildfire.

Smoke Odor Removal

7/19/2021 (Permalink)

wall heater fire damaged wall Don't tackle smoke odors alone, let SERVPRO of E. Vancouver/ Clark Co. help make it "Like it never even happened."

A lot can go wrong if a fire starts in your home. At the very least, you will deal with inconvenience and hassle. No matter how large or small the fire may be, you’ll probably encounter the need for smoke cleaning. The nasty odor smoke leaves behind can overwhelm anyone and make it difficult to remain in your house. Fortunately, there are some effective methods the professionals use that can help get rid of this nuisance.

Whom Should You Call?

Cleaning up after smoke damage isn’t an ordeal you should tackle alone. There are some outstanding professional cleanup companies that boast the expertise to get your home back in shape. Here are some reasons why trained professionals are your best source of help:

  • They have years of experience cleaning up after residential fires.
  • They have the right equipment and techniques to thoroughly remove traces of smoke.
  • They work quickly and efficiently.
  • They have excellent customer service.

Air Filtration Devices

One of the most common ways a professional will help restore your home and rid it of smoke odor is by using air filtration devices. An experienced company will use heavy-duty equipment to remove toxins and other harmful materials from the air in your home. This will give you peace of mind that you can once again breathe clean air and not worry about illness or other health effects.

Ozone Machines

In small doses, ozone is effective in removing the particles in smoke that cause odor. Only a professional should administer this form of smoke cleaning, as it can be toxic in large amounts. Ozone breaks down the bacteria and other materials so they will no longer smell.

Thermal Foggers

Another way to eliminate unappealing smoke odor is through a thermal fogger. This method is best used in conjunction with other steps such as the use of baking soda. The fogger takes in a deodorizing solution and then blows it out into the affected area.

When you need deep smoke cleaning, get in touch with the pros. A reliable technician will use these steps to help remove terrible odors from your house.

Storm Preparedness

7/14/2021 (Permalink)

flooded bedroom Do something today that your future self will thank you for!

The first step is to have a plan for all of the members of your family. 

Not all disasters happen when all of the family members are at home or even in one central location together. Make a plan as to where you will all meet once it's safe.

Choose a specific contact person outside of the state that you live in. Make sure all family members know the contact person's telephone number's and email address. Each person needs to check in with that person immediately if possible. The contact person can then share with all family members the where about's of all members that have checked in. 

Make sure each person knows what their role/responsibility/duty in survival/ is in the event that everyone is home when disaster strikes. 

For further preparedness planning, please call SERVPRO of E. Vancouver/Clark Co. 360-254-0049

Commercial Services

7/7/2021 (Permalink)

Organized van with drying equipment Our vans and staff are ready for your call!

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

If your business suffers a major loss, call (360) 254-0049.

Disaster Recovery Team

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Preventing Mold After a Flood

6/7/2021 (Permalink)

flooded commercial hallway Keep our number in your phone for quick reference! (360) 254-0049 We're available 24/7/365

Storm flooding can occur in Brush Prairie, WA, without much warning. It is crucial to act quickly to clean up flood water in order to prevent mold growth. Even small amounts of moisture can allow mold to grow, so it is important to get help from an experienced professional who will assess the extent of water damage, remove the water, and ensure that affected materials are completely dry.

1. Assessing the Damage

Water damage may be apparent, but moisture is often invisible. If you don't address excess moisture levels quickly following a flood, you risk needing mold removal down the line.
An experienced storm damage restoration specialist has the knowledge and equipment necessary to detect water levels in porous building materials where moisture can hide. He or she can restore your house to its pre-flood condition, whether that means drying or replacing the material.

2. Extracting the Water

Any area that has flooded can have water removal challenges. Specialized machinery may be needed to remove standing water and extract it from carpets, furniture, and walls. Such equipment may include submersible pumps and powerful wet/dry vacuums. These machines generally will be able to remove most, but not all, of the flood water from your home. At this point, there is still an opportunity for mold growth until moisture has been reduced to acceptable levels.

3. Eliminating the Moisture

To eliminate excess moisture, you'll need a professional to detect where it remains and equipment to dry it. Moisture detectors such as hygrometers and infrared cameras can find water in unexpected places, such as behind walls and underneath carpet. Dehumidifiers and industrial fans help extract moisture from materials and move it out of the building. Moisture levels should be rechecked until they have reached levels low enough to inhibit mold.

Act quickly to ensure that you prevent mold growth following a flood. An experienced professional can help you to assess the extent of water damage, extract the water, and ensure that all moisture has been properly dried.

What You Need to File a Water Damage Claim

5/24/2021 (Permalink)

Mitigated kitchen with SERVPRO drying equipment This kitchen experienced a leak that went unnoticed causing the damage to spread. Here you see drying equipment placed in the mitigated kitchen.

Documentation is required to file a homeowners insurance claim for water damage. A policyholder should provide photos, videos, maintenance records, and proof of purchase to an insurer as evidence of damage caused by a pipe burst or any type of leak. In this blog you can learn more about what information a homeowner should gather as he or she prepares to file a claim for water damage.

Proof of Damage

Insurers will want to see proof of the full extent of the damage. There are several types of useful documentation:

  • Photographs
  • Video
  • Footage dated prior to an incident

These records indicate that damage was caused by the incident that led a homeowner to file an insurance claim. It is important to document damage before taking any steps toward mitigation. Homeowners may also benefit from being able to produce maintenance records indicating that the incident was not due to negligence. Even if an insurer does not cover the cause of damage, coverage should be available for the effects.

Proof of Purchase

It can also be helpful to gather receipts or other proof of purchase for damaged contents. Check your policy to ensure that the replacement cost of items is covered rather than the actual cash value. Given depreciation, the latter may not be sufficient to replace items with severe damage.

A Restoration Estimate

Insurers prefer to work with an established water damage mitigation and restoration company. Obtain an estimate for the cleanup and restoration processes by contacting a company that provides both services. This calculation may be more accurate and complete than estimates from more than one business.

All of this information can help a homeowner filing an insurance claim for water damage. Be aware that homeowners insurance does not cover any damage caused by flooding. A separate flood insurance policy is necessary for damage resulting from heavy rains or rising bodies of water in Camas, WA.

If you need any assistance with providing proper documentation to your insurer, please don't hesitate to ask for our help. We will also help you provide a list of all of your home's belongings.

Give us a call day or night! (360) 254-0049

Top 4 Things You Should Know About Plumbing Maintenance

5/24/2021 (Permalink)

water damaged commercial storage room SERVPRO of E. Vancouver/ Clark Co. is always ready for your call (360) 254-0049

Plumbing problems can happen in any building. Normal wear and tear, plumbing age and quality of a system’s construction materials all have an impact on plumbing performance. Being proactive in keeping a Brush Prarie, WA commercial building’s plumbing system in good operating condition is a great way to protect your investment. It can also help you avoid a much more inconvenient and costly plumbing emergency in the future. Scheduling regular plumbing inspections may help identify small problems to be addressed before they become large. These four top checklist items for a plumbing maintenance inspection cover areas generally considered critical to proper operation of a plumbing system.


1. Fixtures

Quiet leaks and drips from fixtures such as toilets and faucets can waste thousands of gallons of water annually. Fixtures are typically tested during a maintenance inspection. Repairing these silent leaks may save a lot of money on future water bills.


2. Pipes

A visual inspection of pipes can be done to uncover evidence of leaks and signs of corrosion. When significant visible corrosion is noted, it may be a signal that the pipes are close to the end of their useful life. This can give you the opportunity to make a plan before the aging plumbing causes a bigger problem, such as a broken pipe.


3. Drains

A test of drains can uncover any blockages that need to be cleared. Slow draining sinks or toilets that require regular plunging may indicate a blockage. If allowed to persist, blockages can lead to backups and overflows with accompanying water damage.


4. Valves

Testing valves for proper operation may help prevent valve failure. Broken or faulty valves can add challenges to water main maintenance and repair. A simple check of a valve’s ability to open and close can be all that is needed to avert larger plumbing problems in the future.

While some plumbing problems may be unavoidable, it is generally much easier to make preventive plumbing corrections based on recommendations from a routine maintenance inspection than defer routine repairs.

Commercial Water Damage in the Evergreen School District

5/17/2021 (Permalink)

interior of flooded commercial building You can reach us at (360) 254-0049 any time. We’re Faster To Any Size Disaster.

Water spills that happen in your school can be accidental or even acts of truancy by some students.  However, what matters once the incident happens is the steps you take to mitigate the loss, and restore normalcy. Stopping the water source fast helps ease the other steps that follow. Although the janitorial staff and other workers can manage some aspects of the loss, involving a professional team helps guarantee thoroughness and the prevention of mold.   

The intensity of a commercial water damage incident in Vancouver schools depends on how it unfolds. If a main supply line bursts, it can release vast amounts of water within a short while even when you manage to stop the source quickly.  A spill that happens in the middle of the night can also go unnoticed for a long time, leading to widespread damage. We help you deal with disasters when they occur. Our SERVPRO team can also help you prepare a proper response plan that your staff and restoration teams can follow when there is a loss. We do this by creating a digitized ERP, Emergency Ready Profile, which can be promptly accessed.  

With the large open hallways in a school setting, water from a single source can spread over vast areas.  Although the spilled water may not damage the materials in the halls easily, it exposes the students and everyone else to the risk of slip and fall accidents. Fast extraction of the standing water is therefore necessary. Our SERVPRO team can handle such expedited water extraction using truck-mounted water extractors and wet vacs.  

Water loss incidents can damage building materials in the walls and the ceiling if the spill originates from an elevated source. Restoration in such cases requires controlled tear-down of the affected areas to remove all damaged materials and access any water that finds a way into concealed cavities.  Our SERVPRO technicians have the expertise to make flood cuts and punch vent holes or weep holes without causing unnecessary damages.  

For a faster and thorough restoration of water damage in your East Vancouver, Camas or Washougal school, call SERVPRO of E. Vancouver / Clark Co. to help. 

Benefits of Calling SERVPRO of East Vancouver/ Clark County

5/17/2021 (Permalink)

Water damaged commercial strucure We understand how important your business is and the sense of urgency to get back to work. Call us day or night at (360) 254-0049

Dealing with the aftermath of a fire, flood, or mold in your office building isn’t something you want to think about, but when you work with a reliable 24-hour emergency cleanup team, you’re grateful for that wonderful resource. The best disaster relief teams can help piece your business operations back together and make things safe for you to return to work.

What Does a Round-the-Clock Restoration Company Do for You?

If you experience the ordeal of a disaster in your Camas, WA, office, there are plenty of options you can consider for help. Not all of these provide 24-hour response and care. SERVPRO of E. Vancouver/ Clark County can offer you the following benefits:

  • Open seven days a week, even on holidays
  • Will call you back within one hour of your first contact
  • Will be onsite within four hours of your call
  • Will talk to you directly about their findings and plans moving forward

We're Always Available for an Emergency

Natural disasters or issues with plumbing, sewage, or wiring can occur at any time, so you need a disaster response and recovery team you can count on whenever the need arises. When a cleanup and restoration team is always open, you can have peace of mind that your emergency situation won’t get worse or develop further problems due to delays.

Faster to Any Size Disaster

You can’t afford anything but a fast response in these urgent cases. You have a business to run and must ensure the safety of your employees and the vitality of your company. Within the day of your call, a qualified team of professionals will inspect the damage at your office and will start to formulate a plan of attack.

Because flooding and fire emergencies can happen at any time, you need 24-hour care from a disaster response crew. The best companies in the area have what it takes to get on the scene quickly.

Are you Sanitizing Your Phone?

5/13/2021 (Permalink)

Hand holding phone with Servpro application And wash your hands. Always wash your hands.

For many of us, cell phones are like extensions of our own hands. From texting to talking, and surfing to shopping, our devices allow us to do almost anything from pretty much anywhere. And since that has become the norm, our phones have become really dirty. The good news is that it’s simple to disinfect germs from your device. So, the next time you check your email at the dinner table or pass it to your kids to keep them entertained for a few minutes, think about the last time you cleaned your phone. It could make a big difference.

When it comes to keeping yourself and those around you healthy, we all know how important it is to wash your hands. But grabbing our phones has become so automatic that we don’t always have clean hands when we do. You could be working on a new recipe in the kitchen, checking for coupons at the grocery store, or sending a text after pumping gas. Whatever it is, everyday activities could unknowingly be contaminating your phone.

One study from the University of Arizona found that cellphones carry more bacteria than a toilet seat, 10 times more bacteria, to be exact. That’s a lot of germs, especially considering how close your phone comes to your face. And with the Centers for Disease Control and Prevention recommending regular cleaning of all high-touch surfaces, it’s time to start looking at your phone differently.

HOW CAN I CLEAN MY PHONE?

So, what’s the safest, most effective way to kill the germs, bacteria and viruses that could be stalking your screen? Definitely stay away from any heavy-duty chemicals or abrasive agents. No bleach or bathroom cleaners either. The best way is simple: disinfecting wipes. That’s right, these handy household cleaners will work wonders to disinfect germs from your phone. Just follow these steps for a safe, clean phone:

HOW TO DISINFECT GERMS FROM YOUR PHONE

  • Step 1: Remove phone from case.
  • Step 2: Wipe phone with soft cloth. This helps remove grease, grime and dirt before the real cleaning begins.
  • Step 3: Use disinfecting wipe to clean device, taking care around ports and buttons. The same wipes you use when disinfecting surfaces are safe for electronics and kill the bacteria and viruses living on your phone. Don’t forget to wipe down your case too!
  • Step 4: Let air-dry for 5 minutes. Allow the cleaner to work its magic for a few minutes before diving back into your device.
  • Step 5: Wipe off any excess disinfectant with a soft cloth, preferably with a different cloth from the one you used in step 2.

It’s as simple as that. Just take care not to oversaturate, and steer clear of liquid household cleaners and sprays as they could find their way inside and damage your device (and void the warranty, which is never fun). It probably goes without saying, but you should never submerge your phone in any liquid.

WHEN SHOULD I CLEAN MY PHONE?

As cleanliness becomes a top concern across the country, people everywhere are looking for the most effective ways to keep their homes and businesses clean. But we all need to do our part in fostering healthy communities. A regular cleaning to disinfect germs from your phone can go a long way in looking out for the health and safety of your friends and family.

Experts recommend giving your cellphone a good wipe with a dry cloth whenever you come home from being in public. This will help remove germs from the surface, but it won’t kill them, which is why you should aim to disinfect the device every other day, or twice a week at the very least.

HOW CAN I KEEP MY PHONE CLEAN?

The fact of the matter is that our phones go everywhere. No matter how often you disinfect your device, it’s going to be exposed to germs. But following these tips can help keep your phone clean and mitigate the spread of germs.

  • Careful not to cross-contaminate: An easy way to spread germs is to touch your phone and then touch something else. And if that “something else” is food-related, you should be extra careful. Try printing out your recipes and leaving your phone in your pocket when you sit down for a meal.
  • Where you go matters: Gyms, grocery stores, mass transit, any place where you’re touching the same surfaces as everybody else poses a potential hazard. Of course, it’s normal to need your phone in these situations, but just think about where your hands have been before you reach for it.
  • Stay out of the bathroom: This involves the same principles as above but is important enough to call out on its own, considering many Americans admit to using their cellphones in the bathroom.

At the end of the day, keeping your phone clean is just like cleaning almost any high-touch surface. Be mindful of how and when you use your device and take the proper steps to disinfect germs from your phone at least a couple times a week to help stop the spread of germs in your community. That, and maybe stop asking strangers to snap your photo.

Grill Safely Vancouver

5/11/2021 (Permalink)

Grill fire damage exterior of home We hope you never experience any degree of fire damage to your home, but if you do, you can call us day or night!

Friends, family and members of our Vancouver community enjoy a good barbecue, and frankly, what’s not to love? Besides the traditional hamburgers, hot dogs, chicken, ribs and steak, veggies, fruits, and even pizza have found their way to flame cooking. By following some simple tips, you can stay safe and avoid the inconvenience of a grill fire.

Tips for Safe Charcoal Grilling

A bbq fire that gets out of control could cause damage to a home by engulfing flammable materials near the grill. In that case, there are professionals who stand ready to help with the remediation of bbq smoke damage to your home. However, grilling with charcoal or propane gas without drama is easy to do if you heed the following safety tips.

• All grills must be used only outdoors and be constantly attended.

• Place the grill away from the house, railings, or overhanging vegetation or structures.

• Keep children and pets away from hot grills.

• Grills must be kept clean; remove all fats and grease to avoid a grill fire.

• Neither charcoal lighter fluid nor matches should be kept near a grill in use.

• Wait until coals have completely cooled before disposing of them in a metal container.

Tips for Safe Gas Grilling

Inspecting the tank, hoses, connections and the grill itself for leaks should be routine. To check any of these areas for leaks, before grilling apply a light solution of soap and water to connections and check for bubbles. If bubbles are seen, tighten connections and recheck. If the bubbling persists, have the grill serviced by a professional. If a leak is detected while grilling, turn off the tank and burners. If the smell of gas persists, call the fire department without delay.

Cooking outdoors for friends and family is a special treat. Eliminating the risk of a grill fire will make your next barbecue safe and enjoyable. For more information, visit https://www.SERVPROevancouverclarkco.com or call (360) 254-0049

What to do After Filing A Flood Claim

4/25/2021 (Permalink)

Flooded residence exterior Unless you live in an area prone to flooding, it is likely that a flood claim will be a once-in-a-lifetime event.

Unless you live in an area prone to flooding, it is likely that a flood claim will be a once-in-a-lifetime event.

In the event that you have to make a flood claim in Vancouver, WA, following a storm, knowing how the process works will make a challenging situation a bit easier to endure. It is in your best interest to move quickly to contact your insurance adjuster, particularly when damage is widespread throughout your locality.

Begin Remediation Immediately

After you have notified your insurance company that your home has sustained flood damage, get to work right away on your own or by engaging the services of professionals to address it. Mold can begin to grow within 24 to 48 hours after inundation, so your adjuster will understand the need to move quickly.

• Take lots of digital photos and videos to document the damage to your home and property.

• Remove, but do not yet discard, materials that cannot be salvaged.

• Remove excess water by pumping, mopping and blotting to prevent further harm to your home.

• Get the air circulating with fans and air conditioners, and as a last step, dehumidifiers.

• Be sure to inspect, and work to dry, hidden areas where mold can grow.

• Begin the cleaning process for belongings that can be salvaged.

• Compile a list of losses and include any receipts you have retained. Your credit card history can be useful for the task of filling out an accurate flood claim.

• Keep receipts for any purchases of goods or services related to the flood.

• Sign the proof of loss statement that your adjuster produces. Additions can be made if necessary for the insurance claim.

It is important to understand that both the restoration of your home and the settlement of your insurance claim will be processes that require time, effort and patience. Accurate documentation is the key to fair compensation.

How to Avoid the Leading Cause of Residential Fires

4/21/2021 (Permalink)

Small kitchen fire smoke damage in residence If your residence or business has endured a fire damage, call a trusted professional like SERVPRO (360) 254-0049

Cooking fires are the leading cause home fires and fire-related injuries in the US. Fire Departments respond to an estimated 156,600 home structure fires every year and 2 out of 5 cooking related.

More that $853 Million in property damages each year are fires as a result of cooking.

Thousand of cooking related fire injuries are reported every year. SERVPRO offers you these safety tips to ensure your safety and your homes safety.

  1. Don't ever wear loose clothing while cooking
  2. Never leave cooking food unattended
  3. Check food regularly and never leave the house
  4. Keep children away from the cooking area
  5. Keep any flammables far away from the cooking area
  6. Clean cooking area often to prevent grease buildup
  7. Purchase a Fire extinguisher and be properly trained
  8. Always check the kitchen before going to bed
  9. Make sure smoke alarms are installed on each level of the home and outside all sleeping areas

High Winds Caused Damage to your Roof, What Now?

4/12/2021 (Permalink)

Home after wind storm and fallen tree It’s hard to always know what to do, but we’re Here to Help! Just call us (360) 254-0049

High winds can cause major damage to your roofing system in Vancouver, WA. When storms cause shingles to tear off, it can be hard to know exactly what to do. You want to fix the problem before a roof leak starts, but where do you begin? 


Protect the Damaged Area


Your first step should be to call in a roofing specialist. These experts will be able to help you locate the damage, come up with a repair plan and work with the insurance company. However, these specialists may not be able to get to your building right away. If you can't get professional roofing help right away, you need to protect your roof so it doesn't become damaged any further.

• Use tarps and plywood to cover any ripped, cracked or missing shingles.
• Remove weakened tree limbs to ensure they don't crash onto your building.
• Get rid of debris from the roof as this can tear up more shingles if high winds return.

Doing everything you can to protect the vulnerable part of your roof can help you avoid larger headaches. Your contractor may be able to give you more tips on how to get by until they arrive.


Start a Repair Plan


Once the damaged roof has been assessed, you need to quickly enact a repair plan. If you wait too long to fix the issue, the missing shingles can turn into a roof leak. As you know, leaks can lead to major water damage that can take a lot of money to fix. It's better for you and your building if you can start a repair plan as quickly after the storm as possible.

The last thing you want after a storm is to worry about a roof leak. However, damaged shingles can lead to that exact situation. Taking the proper steps after a storm may help you mitigate your problems.

Avoiding a Water Damage Catastrophe

4/4/2021 (Permalink)

Three Servpro technicians begin demo of water damaged residence From inspection to reconstruction, our team is ready to help! Give us a call at (360) 254-0049

When you experience a water damage and the water has soaked into home building materials, the damage is unavoidable and costly. Most materials swell or breakdown, and mold can become a secondary problem if water is not dried thoroughly. While water damage is a common problem that many homeowners experience, most of it is preventable. Here are some key systems, in and out of your home, to check right now to reduce your chance of water damage:

Pipes and Plumbing

Inspect pipes, hoses and connections in your search for drips and leaks since even the tiniest of these can develop into a significant pipe cleanup job. Sometimes you may not see leaking water, so you need to look for clues: rust, mold, stains, and damaged materials that peel or buckle.

Roof and Water Drainage

Check inside your attic and look for stains in the ceiling for signs of rain water in the home already. Check outside, during or after rain, to make sure gutters and downspouts flow freely. If you see areas that pool around your foundation, consider lengthening the end of your downspouts, adding French drains or grading the land away from your house.

Basement Pump System

Whether you have a storm or a broken pipe, the first line of defense in the basement is the sump pump. Clear debris from the pump so that it is ready for action. Periodically check your sump pump, by adding a little water to the sump pit, to make sure it works.

Septic Tank

You may think your tank doesn’t need pumped because you never have problems, but all that wonderful microbial digestion happening inside your tank still results in a byproduct of sludge that takes up valuable capacity and must be removed with periodic pumping. Check with your local extension for recommendations on septic pumping based on the size of your Washougal, WA home and number of occupants.

Make flood water in the home an unlikely problem by routinely inspecting key home systems, and by doing maintenance routinely. You know you can count on professionals, day or night, to minimize damage by removing water fast.

What is a Biohazard?

3/22/2021 (Permalink)

Technicians in full PPE Our staff in full PPE ready to help!

SERVPRO of Vancouver/ Clark County along with most franchises within SERVPRO are known for water damage remediation and fire damage remediation. But SERVPRO of Vancouver/ Clark County also cleans up after a biohazard. You might be wondering why you would need to hire a company to clean a biohazard. Why would biohazard clean up apply to me or my business? What is considered a biohazard? And how is a biohazard clean up different from a regular clean up? Before we start answering all of those questions we are going to focus on what a biohazard is.

A biohazard can pose serious health consequences and contribute to unhealthy and dangerous environments. Biohazards come from biological microorganisms, medical waste, and sometimes caused by viruses, including COVID-19. Decontamination requires training and cleaning products that aren’t sold on supermarket shelves.

SERVPRO provides expertise in mitigation and restoration after your home or business experiences any catastrophe. If you are looking for an emergency restoration company in Southwest Washington, make sure to call (360) 254-0049. We are open 24 hours a day, 7 days a week.

Commercial Cleaning: Allergy Season During a Pandemic

3/22/2021 (Permalink)

Servpro employee with face covering Whether you need specialty cleaning or you want to give your employees a fresh start this Spring, call SERVPRO.

Spring cleaning time is here, and that does not just include your home. As businesses are opening up and we head back to work, we know people will be spending more time outside of their comfort zones and around others. Commercial properties deserve attention and a thorough cleaning as well. This season brings allergies, coughing, sneezing and the buildup of dust is inevitable. From floor to ceiling we will clean your carpets, wipe down your fans, and disinfect during the process. We Are Here To Help! 

With the COVID-19 outbreak we understand that many employees are not comfortable going back to their place of employment as well as clients and customers coming in to shop. We are currently disinfecting and cleaning commercial properties to help you feel safe. We follow all of the CDC guidelines and we focus on wiping down touch points such as: 

  • Phones
  • Keypad
  • Handsets
  • Buttons on Equipment
  • Desk-tops
  • Knobs and Handles
  • Light Switches
  • Computer mouse and keypad

We also go around spraying with our top of the line electrostatic sprayer to make sure we hit points such as: 

  • Windows
  • Tops of cubicles
  • File cabinets, desktops
  • Behind furniture
  • Around equipment
  • Under desk

Make sure your office is disinfected and cleaned properly for your employees and clients. If your office needs a thorough cleaning, call SERVPRO of Vancouver/Clark County at (360) 254-0049

Choose Your Local Clark County SERVPRO

3/12/2021 (Permalink)

Team photo with umbrellas in SERVPRO uniform Call us at (360) 254-0049 or email us at SERVPROvancouver@comcast.net

The key to every community is supporting locally.  SERVPRO of Vancouver/ Clark County is based right here in downtown Vancouver.  All of our technicians teammates live and are from the area.  When there is a problem that needs attention, we are able to rally our troops and get them to your location quickly (We are right off the I5).  Many of our competitors come from Oregon.  They do not know our city like we do. They are not your neighbors like we are.  SERVPRO of Vancouver/ Clark County is invested in our shared community and we want to help you to get this problem behind you as rapidly as possible. When you call SERVPRO you’re calling the experts who make you feel like family. We are committed to giving you great service and guide you through the difficult situations you face when restoring your home. In any case, big or small remember that we are always available to take a look or to offer assistance.  We are always available for estimates or second opinions or inspections so please feel free to contact us at any time to get some expert advice.

Categories of Water Loss

3/10/2021 (Permalink)

Before and after of commercial water damage Call SERVPRO of East Vancouver/ Clark County (360) 254-0049 to make it “Like it never even happened.” We’re open 24/7

The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration distinguishes water into three categories. Each category is defined by the levels of containment or possible containments in the source of the water. 

Category 1 “Clean Water”

 Water in this category originates from a clean, sanitary source and poses little to no risk to humans if contacted or ingested. Examples are broken water supply lines, sink or bathtub overflows, or water supplies to an appliance such as a water line to an ice maker. 

Category 2 “Grey Water”

 Water is this category comes from a source that contains significant contamination including chemical, biological, or physical materials. Grey Water has an elevated risk to cause illness and discomfort with any type of exposure. Examples are toilet bowls with urine, sump pump leaks, and discharged water from appliances like dishwasher and washing machines. 

Category 3 “Black Water”

Water in this category is considered very harmful and contains unsanitary agents, dangerous bacteria and fungus, and toxic substances. This category of water has an extreme risk of causing illness and exposure should be avoided at all costs if the proper personal protective equipment is not available. Examples include sewage, seawater, and overflow from rivers or lakes. If left unattended Clean and Grey Water can become stagnant and may be considered Black Water. 

If you have concerns with water no matter the source, SERVPRO of East Vancouver/ Clark County specializes in Water Damage Repair & Restoration and is a certified IICRC firm.

Mold Remediation in Clark County

3/1/2021 (Permalink)

Mold damaged studs and wall “when you locate mold damage in your home, call Servpro” We’re here to help! Call after you experience a water damage or locate mold!

Since microscopic mold spores exist naturally almost everywhere, indoor and outdoor, removing all mold from a home or business is impossible. Many restoration businesses advertise "mold removal" and even guarantee to remove all the mold. This is a fallacy. SERVPRO of Vancouver/ Clark County has the training and expertise to remediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Sign Up For Emergency Notifications in Clark County

2/15/2021 (Permalink)

"Storm Alerts why they are important" field with storm clouds and SERVPRO house Stay notified, stay safe!

Here in the Pacific Northwest, specifically in Clark County, we don’t often experience what Mother Nature is fully capable of.  However, we do on occasion experience high winds and heavy rains that can cause your home or business substantial damage. It’s important to be prepared for your safety and the safety of others. We recommend following local alerts from Clark Regional Emergency Services Agency (CRESA).

You can follow CRESA on Facebook or sign up at Clark Public Alerts  to receive notifications on the following emergencies:

  • Evacuations
  • Severe Weather
  • Missing Persons
  • Road Closures
  • Police Action
  • Fire
  • Hazardous Spills

If you experience damage to your home or business after a storm or any other catastrophe, don’t hesitate to call SERVPRO of Vancouver/ Clark County (360) 254-0049 . We are here to help our community day or night. We understand that Mother Nature never sleeps, so neither do we.

Top Winter Fire Hazards

2/8/2021 (Permalink)

"house fires occur most often in winter" fire, residential doors For information on fire damage restoration services, call SERVPRO of Vancouver/ Clark County at (360) 254-0049

To experience a house fire is traumatic. Within minutes, the home can be engulfed in flames. According to the American Red Cross, “Home fires can happen at any time, but they generally increase during the fall and winter, with December and January being the peak months. Home fires are also more common on Saturday and Sunday and tend to peak between 6:00 PM and 7:00 PM. 

Here are the top residential fire hazards.

  1. Cooking Fires

More house fires start in the kitchen than any other room in the house. Grease fires are a leading cause of kitchen fires. To prevent a cooking fire, never leave the kitchen unattended while food is cooking on the stove.

  1. Heating Equipment Fires

To prevent this winter fire hazard, keep combustibles at least three feet away from the heat source. Combustibles include furniture, curtains, and pets. Have the chimney and wood stove inspected and cleaned annually.

Over time, dust can build up in a space heater and create a fire hazard. Annually cleaning the heater is strongly advised. Do not use an extension cord with a space heater, and do not plug the heater into an overloaded circuit.

  1. Candle Fires

Candles are one of the most common causes of house fires during the winter months. The month of December is the peak time for candle fires in the home. Consider using electric or solar candles. Extinguish candles when they are not in use or if they are left unattended.

  1. Electrical Fires

Avoid overloading circuits or receptacles. Carefully inspect extension cords before usage since a frayed or damaged cord could cause a fire or result in electrocution and death. The few extra dollars spent on a properly rated heavy-duty extension cord could save thousands in fire damage or hospital bills.

  1. Fireworks

According to the National Fire Protection Association, “Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage.”

Nevertheless, fireworks are popular. Following the manufacturer’s directions, including adult supervision, is strongly recommended.

  1. Grills and fire pits

Position the grill or fire pit at least ten feet away from any structure. A clean grill is a safe grill. Never leave a grill or fire pit unattended. Keep a fire extinguisher or bucket of sand nearby in case the fire gets out of control.

Finally, have working smoke and carbon monoxide detectors on every floor of the house and inspect them regularly. Install ten-year, long-life batteries in the detection units. Locate fully charged and working fire extinguishers in the kitchen, garage, and near the Christmas tree. Have an evacuation plan in place so that, in the stressful environment of a fire, everyone knows what to do and where to go.

SERVPRO's Water Damage Process

1/18/2021 (Permalink)

SERVPRO drying equipment Every water damage situation is a little different, and requires a unique solution, but the general process stays the same.

SERVPRO of Vancouver/ Clark County implement a course of action for restoring a property that has water damage. A quick response is key to preventing further damage. 

There are five fundamental principles for water damage restoration which are noted in The Institute of Inspection, Cleaning and Restoration Certification (IICRC) S500 Standard and Reference Guide for Professional Water Damage Restoration: 

  • Safety 
  • Documentation 
  • Mitigation 
  • Drying Plan 
  • Cleaning and Repair 

Safety is the primary concern on a job site. It is important to make sure the crews and the occupants are informed and protected from any safety issues. 

Documentation is important to create an action plan for the project. At SERVPRO® we use DryBook® which is used on iPads that the crews bring on every job. Using DryBook® helps our crews document everything that is happening on the job, how to create a drying plan and to make sure the structure is drying properly. 

Mitigation is important because it helps the occupant recover more quickly from the water loss event. 

Drying plan includes removing excess water, extraction, evaporation and dehumidification. Drying equipment is placed to remove moisture through evaporation and dehumidification. Temperature is also important to increase the rate of evaporation. 

Cleaning and repair are done when the drying plan is complete and drying goals have been met. This is to repair and clean the property to preloss condition. 

SERVPRO Commercial Services

1/13/2021 (Permalink)

Water damaged shoe store When your commercial facility suffers a water, fire, storm, smoke or mold disaster, call SERVPRO of Vancouver/ Clark County today at (360) 254-0049

From the first sign of trouble to getting you back to work, SERVPRO of Vancouver/ Clark County can handle your commercial disaster remediation.

If your business has suffered a water, fire, smoke, mold, storm or other disaster, one call to SERVPRO of Vancouver/ Clark County will get you back in operation as soon as possible. We have the training, experience and equipment to handle large commercial emergencies. Regardless of your property type or size, our team will respond quickly to clean your property and manage your restoration project through to its completion.

Avoid Downtime and Lost Revenue

Every hour spent cleaning up your commercial business site is an hour of lost revenue and productivity. We act fast with the right resources, staff and training to minimize your losses and get you back in action ASAP.

Commercial businesses depend on us because:

  • We provide 24-hour emergency service
  • We offer immediate, appropriately-scaled response to any size of commercial disaster
  • We are able to call on the resources of our owner’s additional local franchises
  • We handle all aspects of the remediation job, from inventory and pack-out through coordination of your insurance claim process

Emergency Building Services

Once the initial damage to your commercial facility has been evaluated and remediated, count on us to get you back to work fast. One of your first concerns may be temporary protection to prevent the initial damage from growing worse.

We will make temporary fixes, like placing tarps over a damaged roof or boarding up a broken window, while you plan the permanent repairs. With our emergency building services, we can help prevent and reduce damage and get your property restored faster and make it “Like it never even happened.”

SERVPRO is Always Here For You

1/4/2021 (Permalink)

Fire damaged attic We have the specialized training and advanced equipment to handle any of your clean-up or restoration needs.

Disasters are by definition: "a sudden event, such as an accident or a natural catastrophe that causes great damage."

Nobody can predict when a water heater will burst, a pipe will break, or your stove will catch fire while you’re cooking.

But SERVPRO of Vancouver/ Clark County is always available, twenty-four hours a day, seven days a week. We are always ready to be there when you call, being "faster to any disaster."

Within minutes water will quickly spread, saturating everything in its path. 

Fire and smoke are especially destructive, leaving physical damage, smoke and soot and lingering odor settling in air ducts, furniture, clothes, and crevices.  In many instances property will also suffer from water damage from firefighting efforts.

In either case, the longer an area remains unmitigated, restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. This is why SERVPRO is ALWAYS available. SERVPRO is held to national response guidelines which means we arrive on scene within four hours from the notice of loss.

As part of a national chain of over 1,700 independently owned and operated franchises, SERVPRO of Vancouver/ Clark County is held to a high standard of customer service.

It Pays to Stay Healthy

12/15/2020 (Permalink)

Commercial office with SERVPRO house and franchise info Be proactive and call SERVPRO for competitive rates and become Certified: SERVPRO Cleaned! (360) 254-0049

Time is money in the workplace. So both employers and employees can not afford lost work time due to sickness. According to a recent study by the Integrated Benefits Institute, employees covered for sick time and other lost time benefits are absent from work due to illness. And it's approximately 893 million days annually. Impaired work performance due to illness incurs an estimated 527 million lost workdays.

The number of employee absences totals at almost 1.4 billion days annually, which is larger than every nurse in the US missing a year of work.

To put this in further context, the cost of poor health to employers is greater than the combined revenues of Apple, Amazon, Microsoft, Netflix, eBay, and Adobe,” said Thomas Parry, Ph.D., IBI President.

Whatever the expenses maybe, promoting and maintaining a healthy workplace and a healthy workforce yield a significant return on investment (ROI).

The emergence of the coronavirus, COVID-19, a contagious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) shows only mild symptoms  in most cases which include fever, cough, and shortness of breath. Some people experience muscle pain, mucus, and sore throat, as well. Some cases do progress to pneumonia and more serious illness. The fatality rate is estimated between 1% and 5% but varies by age and other health conditions. The infection spreads through respiratory droplets from coughing. Once a person has been exposed to COVID-19, the onset of symptoms is, on average, about five days.

SERVPRO of Vancouver/ Clark County encourages everyone to protect themselves and others by following the precautions offered by the CDC. They recommend the following measures:

  1. Washing hands often with soap and water for at least 20 seconds or use a hand sanitizers.
  2. Avoid close contact with people who are sick.
  3. Avoid touching the eyes, nose, and mouth with unwashed hands.
  4. Seek medical attention if one becomes sick, then stay home and self-quarantine until recovery.
  5. Cover the nose and mouth with a tissue when coughing or sneezing.
  6. Wear a facemask in public places.
  7. Clean and disinfect frequently touched surfaces daily.

Workplace Specific Health Strategies

What can employers do to promote a healthy work environment in light of COVID-19 or any other infectious diseases?

A simple and efficient path to promote workplace health includes the following items:

  1. Encourage hand washing with real soap for at least 20 seconds.
  2. Put hand sanitizer in numerous stations around the office or facility.
  3. Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
  4. Allow employees to wear disposable gloves.
  5. Remind employees of the company's sick policy. Sharing COVID-19 or Influenza with workspace mates or the production crew could be very costly to all involved parties.
  6. Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.

These measures are very basic yet they go a long way to keep the workplace healthy and happy.

Covid-19 Cleaning Specialists

12/7/2020 (Permalink)

school hallway with "we help you fight back with specialty cleaning" Call Today for a Proactive Cleaning  [SERVPRO of Vancouver/ Clark County] (360) 254-0049

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs specialty cleaning services, call the experts today!

Why Choose SERVPRO?

11/20/2020 (Permalink)

SERVPRO staff photo holding umbrellas Let us help in making your worries disappear, starting with just one phone call to (360) 254-0049

SERVPRO of East Vancouver/ Clark County is family owned and operated with every employee adopted as an added family member. Offering service to you, your family, or your business in the Southwestern Washington area, SERVPRO of East Vancouver endeavors to build lasting relationships and to stay involved in our widely ranged community. Holding memberships with the Vancouver Chamber, sponsoring events, and volunteering where we can is very important to our business. By calling us for your needs, you are guaranteed a spot in our “family.”

Our main goal is to serve your needs in a quick, professional manner. Fire and water damage can be very disturbing to every factor involved in the building damaged; creating much unnecessary stress and worry.  As we advocate for a safe, stress-free, and trustful experience, our team is fully equipped with hands on training and is the backboard of our business to make your experience “Like it never even happened.”

SERVPRO of East Vancouver/Clark County stands strong in providing a fast and efficient work ethic while maintaining a trusting relationship. We acquire a fully trained and equipped team 24 hours a day, 7 days a week specializing in (but are not limited to):

  • Fire Damage
  • Water/Flood Damage
  • Storm Damage
  • Carpet Cleaning
  • Sewage and Biohazard Cleanup
  • Mold
  • Odor Removal
  • Biological Contaminant Sterilization

Restore VS. Replace

11/13/2020 (Permalink)

Crew member in van with bandana face covering giving thumbs up Every item of yours is important and SERVPRO of East Vancouver/ Clark County will treat it as such.

The restore vs. replace mentality is one of the greatest assets SERVPRO of East Vancouver/ Clark County has when it comes to making it "Like it never even happened." It’s impossible to overstate the importance of keeping as many of the original items as possible.

This thinking allows prices to stay down as the cost for restoration is 20% of the cost for replacement. More importantly restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some kind of sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on or the couch your grandparents gave you.

SERVPRO’s Water Damage Restoration Process

11/13/2020 (Permalink)

Water damaged stairwell with flood line Having a Water Damage Emergency? Call SERVPRO of East Vancouver/ Clark County 24/7 at (360) 254-0049

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?

Call Today – (360) 254-0049

Every water damage event is a little different and requires a unique solution, but the general process stays the same.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources we will need.

Step 2 - Water Damage Inspection and Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal/ Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidifying

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

October Is National Fire Prevention Month

10/16/2020 (Permalink)

"october is fire prevention month"  black with flames SERVPRO Fire damage can strike at any time; are you prepared?

Home Safety Checklist

Smoke Alarms

There is one smoke alarm on every level of the home and inside and outside each sleeping area.

Smoke alarms are tested and cleaned monthly.

Smoke alarm batteries are changed as needed. 

Smoke alarms are less than 10 years old.

Cooking Safety

Cooking area is free from items that can catch fire.

Kitchen stove hood is clean and vented to the outside.

Pots are not left unattended on the stove.

Electrical & Appliance Safety

Electrical cords do not run under rugs.

Electrical cords are not frayed or cracked.

Circuit-protected, multi-prong adapters are used for additional outlets.

Large and small appliances are plugged directly into wall outlets.

Clothes dryer lint filter and venting system are clean.

Candle Safety

Candles are in sturdy fire-proof containers that won’t be tipped over.

All candles are extinguished before going to bed or leaving the room.

Children and pets are never left unattended with candles.

Carbon Monoxide Alarms

Carbon monoxide alarms are located on each level of the home.

Carbon monoxide alarms are less than 7 years old.

Smoking Safety

Family members who smoke only buy fire-safe cigarettes and smoke outside.

Matches and lighters are secured out of children’s sight.

Ashtrays are large, deep and kept away from items that can catch fire.

Ashtrays are emptied into a container that will not burn.

Heating Safety

Chimney and furnace are cleaned and inspected yearly.

Furniture and other items that can catch fire are at least 3 feet from fireplaces, wall heaters,   baseboards, and space heaters.

Fireplace and barbecue ashes are placed outdoors in a covered metal container at least 3 feet from   anything that can catch fire.

Extension cords are never used with space heaters.

Heaters are approved by a national testing laboratory and have tip-over shut-off function.

Home Escape Plan

Have two ways out of each room.

Know to crawl low to the floor when escaping to avoid toxic smoke.

Know that once you’re out, stay out. 

Know where to meet after the escape.

Meeting place should be near the front of your home, so firefighters know you are out.

Practice your fire escape plan.

The Importance and Purpose of Mold Remediation

10/2/2020 (Permalink)

"there are 100,000 different types of mold out there" mold background SERVPRO When it comes to mold remediation, you should consider the service of SERVPRO of Vancouver/Clark County (360) 254-0049

Mold Remediation

Mold remediation is the removal as well as cleanup of mold present in indoor environments. It is very important to tackle your mold problem head-on before it starts to cause damage to your home and health.

Causes of Mold

Many building materials can sustain the growth of mold. It is mainly caused by the presence of moisture or water indoors and grows on organic materials. Organic materials consist of things that were once living. Most mold growth is found on wood floors or wooded studs. It can also be encouraged by a lack of drying of building materials like concrete. Leaky roofs, flooding, problems connected with plumbing, and building maintenance can result in the growth of mold indoors.

The first thing to do to solve mold problems indoors is to stop the source of the moisture within your home or office, followed by mold removal. Solutions for small instances of mold are the following:

  • Ventilation
  • Sunlight
  • Wall Insulation
  • Dehumidifiers
  • Non-porous building materials
  • Household Cleansers

If the mold growth is significantly high, it might be necessary to choose a professional mold remediation company to eliminate mold from every building material which has been compromised.

The aim of remediation is to clean or entirely remove all contaminated materials in such a way that is effectively checks the release of fungi-contaminated dust from spreading into unaffected areas.

DIFFERENT METHODS

Some ways to hinder mold growth are air conditioning, improved insulation, and also dry fog. Current technology allows mold remediation companies to pack a room with a kind of dry fog that exterminates mold and prevents its growth. This fog contains a chemical which is approved by the EPA and in no way damages or harms the health of animals or individuals. The idea is to attack the mold which is harmful to people and their pets, whatever it takes as long as it does not exacerbate the situation.

However, some companies use other methods of remediating by exposing it to high levels of heat, sunlight, UV light, Ozone, Dry air, and also by spraying fungicides. While such methods can make it non-viable, the mold, including any by-products might still produce harmful health effects and repercussions. The only correct tactic of remediation is to employ detergent solutions that eliminate the mold physically.

Other means of Mold Removal Are:

  • Dry ice blasting: gets rids of mold on wood and cement surfaces
  • Vacuum: removes accumulated water from carpets and floors.
  • Damp wipe: by scrubbing or wiping non-porous surfaces with water and detergent.
  • HVPA Vacuum: Vacuum cleaners equipped with HVPA or High-Efficiency Particulate Air Filters are meant for the final cleanup of affected areas.

After remediation is achieved, all mold-affected furnishings, as well as building materials should be put in closed containers or impervious bags and disposed of as conventional construction waste

A Word of Caution

While engaged in mold removal, do not, on any account, breathe in either the mold or its spores, since it can be highly damaging to your health.

Why Agents and Adjusters Use SERVPRO

9/18/2020 (Permalink)

Servpro employee shaking hands with customer Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. Call day or night (360) 254-0049

SERVPRO of Vancouver/Clark County understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO is uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring your customer’s residential or commercial property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Vancouver/Clark County makes sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. SERVPRO is trained to 

IICRC standards in Fire and Water Cleanup and Restoration.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A Customer Care Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

SERVPRO’s job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO’s documented, measured performance increases value to you and your shareholders, managers and customers.

Storm Damage Restoration in Southwest Washington

9/4/2020 (Permalink)

"flooding can happen in a flash" heavy rain, SERVPRO If your home or business has recently experienced flooding or water damage, call us today! (360) 254-0049

Our highly trained crews are ready to respond 24/7 to storm or flood damage.

When it comes to water damage, it can cost you more if you ignore it.  Most homeowners and business owners only think of the costs of replacing products, equipment and personal property.  But what about those other costs?  You also have to consider costs such as rent, loans, wages, etc. Not to mention your business would lose operating profit from not being open and the inconvenience of having to relocate. 

SERVPRO of Vancouver/Clark County specializes in water-related cleanup and restoration services.  We have completed numerous restoration projects in the Southwestern Washington area. Our technicians are thoroughly trained both on-site as well as classroom instruction on restoration best practices. 

Here are a few of the water damage restoration services we provide:

  • Water removal
  • Cleanup
  • Damage restoration
  • Clothing restoration
  • Electronics repair
  • Deodorization and carpet cleaning
  • Photo documentation of the site
  • Insurance coordination

Disasters don't happen on a regular 9am-5pm schedule, so our services don’t either! SERVPRO of Vancouver/Clark County is available to you 24/7.

Water Damage is NOT a DIY Job

8/21/2020 (Permalink)

mitigated water damage, SERVPRO equipment Have a water damage situation? Call SERVPRO of Vancouver/Clark County to get the job done right!

Despite the magazines, television shows, and internet articles that may have you thinking otherwise, water damage restoration is a job that should only be performed by certified professionals. SERVPRO of Vancouver/Clark County technicians not only have the know-how to get the job done right, but they also have the specialized tools needed to thoroughly dry your home, preventing further damage and even mold. Additional benefits of hiring a professional water damage restoration company:

  • Health Hazards: Depending on the source of the water damage, safety can become a concern. There are three varying degrees of water damage, ranging from clean water to black water, each more hazardous than the next. Black water, the most dangerous of the three, is water that has come into contact with fecal matter, a haven for harmful bacteria and disease-causing pathogens.
  • Hidden Damage: Water damage is not always obvious. Sometimes it is found inside walls and under flooring. If you attempt a DIY restoration and fail to diagnose hidden damage, the resulting issues could be extreme…and expensive.
  • Peace of Mind: Hiring a professional restoration company gives you the peace of mind knowing you have done everything in your power to rectify the situation.

Restoring Your Commercial Property after a Water Damage Event

8/21/2020 (Permalink)

water damaged shoe store Commercial water damage events present unique challenges, but nothing SERVPRO isn't prepared to handle.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Vancouver/Clark County

SERVPRO of Vancouver/Clark County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Your Belongings and Water Damage

8/14/2020 (Permalink)

Boxed, organized contents If You Have Questions or Need Help, Call Us Today (360) 254-0049

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Vancouver/Clark County understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

We specialize in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Vancouver/Clark County can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. A SERVPRO Franchise Professional will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding..

Our Contents Claim Inventory Service:

  • Pre-loss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

Residential Fire Statistics

8/14/2020 (Permalink)

Fire damaged apartment; bedroom and hallway If you do experience damages from a house fire, please don’t hesitate SERVPRO® of Vancouver/Clark County for cleaning and restoration services.

In life, especially during your youth, there are many different reasons you might hear the phrase, “Don’t become a statistic.” Often, that advice is trying to deter you from getting in trouble; warning against drinking, drugs, or other illicit activities. In life there are other dangers for which everyone should avoid becoming a statistic - one of the scariest being fires.

The following is a list of various home fire statistics (published in 2017) for you to consider.

  • Between 2011-2015, U.S. fire departments responded to an average of 358,500 home structure fires with an annual average of
    • 2,510 civilian fire deaths
    • 12,300 civilian fire injuries
    • $6.7 billion in direct damage
  • The leading causes of home structure fires are
    • Intentional
    • Electrical distribution and lighting equipment
    • Heating equipment
    • Cooking equipment
    • Smoking materials
  • The leading origins of these fires are
    • Kitchen or cooking area
    • Bedroom
    • Confined chimney or flue fire
    • Living room, family room or den
  • People between the ages of 25-64 have a greater risk of death or injury in a house structure fire
  • 93% of structure fire deaths and 80% of all fire deaths are due to home structure fires.
  • Property use plays a factor in the amount of fires that occur as well. For example
    • One- or two-family home, (including manufactured home) amount to 249,500 - or 70% -  of home structure fires
    • Apartment or other multifamily housing amount to 109,000 - the other 30% - of home structure fires.
  • In America, an average of seven people die in fires per day.
  • Home fire deaths peak in the cooler months.

This list is a highly condensed version of the lists out there, provided by groups like the National Fire Protection Association (NFPA), to keep you and those you love aware of the causes and effects of house fires. The most important thing to take away from the information included here is that no matter your age, the size of your household, etc. your home is at risk. Take precautions, make a plan, and trust your local rescue teams.

Don’t become a statistic.

Information retrieved from: https://www.nfpa.org/-/media/Files/News-and-Research/Fire-statistics-and-reports/Building-and-life-safety/osHomes.ashx

Contact:
SERVPRO® of Vancouver/Clark County (360) 254-0049

Fire Damage Restoration Process

7/31/2020 (Permalink)

fire damaged interior of residence Have Questions About Fire, Smoke, or Soot Damage? Call Today (360) 254-0049

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Vancouver/Clark County  has the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Vancouver/Clark County (360) 254-0049, we available 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

What to Expect After a Fire

7/24/2020 (Permalink)

Fire and smoke damaged bedroom About 35% of residential insurance claims are from fire. Call a leader in the fire restoration industry (360) 254-0049

Fire and smoke damage is destructive and finding a restoration/mitigation company can be daunting. When it comes to fire and smoke damage restoration, SERVPRO of Vancouver/ Clark County is trained and follow an extensive and thorough restoration process in order to get your home or business back to normal.

Each fire/smoke damage case is unique and is treated as such by SERVPRO. SERVPRO professionals will compose a detailed plan to rid your property of smoke and soot damage. Smoke odor latches onto and penetrates the surfaces of walls, ceilings, clothes, upholstered furniture, books, electronics and more. It is crucial that all affected contents and surfaces are properly sanitized by professionals. Oftentimes it can be difficult to determine the source of the smoke odor. Experienced professionals know where to look for smoke and soot damage and how to best approach the restoration process.

If smoke damage is not taken care of by a professional, your property and its inhabitants may face greater damage. Smoke and soot can destroy the integrity of your home or business, damaging the ventilation system, air ducts, insulation, wall studs and even the framing/structure.

What Will SERVPRO Do?

Board Up and Security

Fires can destroy doors, walls and windows, leaving your property vulnerable to additional loss from weather or theft. SERVPRO professionals have the equipment and capabilities to provide board up for your home or business. Your home or business may need additional security. SERVPRO can also provide fencing or even security to oversee your property.

Demolition

All damaged structural material is removed from the structure in order for the mitigation and restoration to take place. Demolition is a planned procedure, completed with the utmost care and strategy.

Cleanup

The local fire department will use fire retardants and water to extinguish the flames. SERVPRO will assess and examine the extent of damage to the structure, walls, ceilings, floors, ventilation/HVAC system and contents while composing a thorough plan for mitigation and restoration.

Contents

Clothes, upholstered furniture, books, electronics and more that are affected by smoke may be salvaged and sanitized. All affected items deemed salvageable are sanitized and deodorized using specialized solutions and equipment. Contents go through an extensive inventory process ensuring all items are accounted for and stored in a secure location.

Why Hire SERVPRO for Fire & Smoke Damage?

7/24/2020 (Permalink)

Employee cleaning soot from ceiling Call SERVPRO of Vancouver/Clark County, we're open 24/7 365 days a year! (360) 254-0049

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, you will have a larger problem on your hands and it will require more money to clean than if you had cleaned it sooner. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced SERVPRO professionals to do the cleaning and restore the home to its preloss condition.

One of the advantages of using SERVPRO experts to clean soot is that we have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on your property. Our goal is to restore your contents rather than replace, to save you money and heartache.

Bringing in SERVPRO professionals on site will save you headaches and ensure that smoke and fire damage are eradicated efficiently.

Storm Damage Restoration

7/17/2020 (Permalink)

heavy rain on rooftop SERVPRO of Vancouver/Clark County can help to treat a big problem before it leads to house condemnation. Find out how by calling us at (360) 254-0049.

A big storm hits, and now you are dealing with the need for home damage restoration. It goes without saying that if your house is damaged in a storm and the outside elements are coming in, you need to turn to a professional to get your house back in shape. There is no time to waste either, the first 24 hours following a water loss are the most important in preventing secondary or permanent damage.

Cleaning up Debris

One of the first steps in home damage restoration is to clean up the damaged elements of the building. This includes pulling down broken roofs and pulling out damaged windows. This is not the easiest process to do during the cold winter months, but it is something that requires immediate attention so that you can get into the home and start fixing the problems. SERVPRO of Vancouver/ Clark County cleanup crews can help to make the process easier to manage.

Reducing Mold Risks

Water, including water in its frozen state of ice and snow, is very problematic for the home. If you've been involved in an incident in which there is a significant build-up of snow or ice on the roof of the house, this puts a great deal of pressure on the structure. If the structure cracks and the roof falls that water is now in your home and could potentially lead to mold growth. The problem is, you can’t wait until spring to fix these types of problems. They need immediate attention which SERVPRO of Vancouver/Clark County can provide.

Rebuilding Fast

Once the problems are taken care of, it is just as important to get your house back into livable condition again. This may mean adding drywall, roofing, windows, and other components damaged by the storm.

Home damage restoration is one of the most important steps you can take in reclaiming your house after a storm. Have a professional handle the process for you quickly.

Commercial Water Damage Best Practices

7/3/2020 (Permalink)

water damaged commercial ceiling We're here for you, to make it "Like it never even happened."

Water damage is a threat to the safety of occupants, and the finances of the owners, but not just of residential homes, but commercial buildings as well. In Vancouver, Washington that means plenty of retail stores, banks, and the other commercial structures. In times of severe flooding or plumbing failure, this damage could even stop your business from performing daily tasks, which halts daily business, causing you to lose money.

Here, are some basic preventative and responsive best practices that tenants of commercial buildings can use to get back to business quickly.

Preventative Measures

There are things you can do to minimize the damage due to water leaks in a commercial environment. First, educate your office managers on water damage preparedness. This includes having your managers learn how to turn off the water, electric, and gas supply. If you don’t have access to these things, then they should know who to call to have such things done. It’s also a good idea to have some basic tools in the office in the event of an emergency. Lastly, have a list of emergency contact phone numbers for all employees so that in the worst-case scenario the loved ones of those injured can be notified. Of course, you should already have the contact information for your local fire and police numbers, so that anyone who is injured can get medical attention if needed.

Response

Just as with residential structures, rapid response is critical to water damage in an office. The longer water is in an affected the area the more of a chance there is that it will be affected by mold, which is another problem altogether.

The best course of action is:

  1. Call a plumber to fix the source of the loss;
  2. Call your insurance and file a claim if necessary.
  3. Call SERVPRO of Vancouver to remediate the damage. (360) 254-0049

What Should You Do After a Fire?

6/10/2020 (Permalink)

electrical outlet fire If a fire has affected your home, give us a call at (360) 254-0049.

What to Expect After a Fire

Fire and smoke damage is destructive and finding a restoration/mitigation company can be daunting. When it comes to fire and smoke damage restoration, our crew of SERVPRO of Vancouver/ Clark County, are trained and follow an extensive and thorough restoration process in order to get your home or business back to normal.

Each fire/smoke damage case is unique and is treated as such by SERVPRO professionals. SERVPRO professionals will compose a detailed plan to rid your property of smoke and soot damage. Smoke odor latches onto and penetrates the surfaces of walls, ceilings, clothes, upholstered furniture, books, electronics and more. It is crucial that all affected contents and surfaces are properly sanitized by professionals. Oftentimes it can be difficult to determine the source of the smoke odor. Experienced professionals know where to look for smoke and soot damage and how to best approach the restoration process.

If smoke damage is not taken care of by a professional, your property and its inhabitants may face greater damage. Smoke and soot can destroy the integrity of your home or business, damaging the ventilation system, air ducts, insulation, wall studs and even the framing/structure.

Different Smoke Odors

Cleaning smoke and soot damage yourself or using a basic cleaning service runs the risk of recurring smoke odor which can cause respiratory problems. Smoke odor can be harmful depending on what type of material was burned. Smoke that comes from wood framing causes a “campfire” smell which lets off acetic acid, benzene, carbon monoxide (CO), formaldehyde, formic acid, heavy metals, nitrogen-oxides (NO2), phenols, sulfur dioxide (SO2).

Cooking fire smoke is very difficult to remove and has a lingering smell of burnt animal fat/protein. Grease splatter from a cooking fire requires specific cleaning techniques that only a professional can provide.

When plastic is burned, it releases dangerous chemicals such as hydrochloric acid, sulfur dioxide, dioxins, furans and heavy metals, as well as particulates and are known to cause respiratory ailments which are potentially carcinogenic.

Fireplace wood fires also emit hazardous emissions, such as particulates, polycyclic aromatic hydrocarbons (PAHs), and other emissions that can be dangerous for health.

Who Are The Professionals?

SERVPRO provides 24/7 Emergency response. After the initial emergency call our team will promptly respond to your fire damage and arrive onsite, prepared to assess, plan and arrange resources to restore your home or business back to what it once was.

What Will SERVPRO Do?

Board Up and Security

Fires can destroy doors, walls and windows, leaving your property vulnerable to additional loss from weather or theft. SERVPRO professionals have the equipment and capabilities to provide board up for your home or business. Your home or business may need additional security. SERVPRO can also provide fencing or even security to oversee your property.

Demolition

All damaged structural material is removed from the structure in order for the mitigation and restoration to take place. Demolition is a planned procedure, completed with the utmost care and strategy.

Cleanup

The local fire department will use fire retardants and water to extinguish the flames. SERVPRO will assess and examine the extent of damage to the structure, walls, ceilings, floors, ventilation/HVAC system and contents while composing a thorough plan for mitigation and restoration.

Contents

Clothes, upholstered furniture, books, electronics and more that are affected by smoke may be salvaged and sanitized. All affected items deemed salvageable are sanitized and deodorized using specialized solutions and equipment. Contents go through an extensive inventory process ensuring all items are accounted for and stored in a secure location.

When Your Home or Business Is Involved In a Storm Damage

6/8/2020 (Permalink)

home damaged by fallen tree, tarped. Reach us at (360)254-0049, we’re here to help!

Storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees on your property. Some post-storm damage can create safety and health hazards as well, so having a strategy to deal with damage will help you to be ready to take steps immediately after the storm.

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health effects. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of Vancouver/ Clark County to help do basic tasks to secure your property and make it safe. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

When a storm-related disaster strikes, it may seem overwhelming, but these steps can help you to begin the process of restoring your home, and your life, to normal. At SERVPRO of Vancouver/ Clark County, we provide 24-hour emergency disaster service. We specialize in the stabilization and restoration of homes and businesses that have suffered small or large loss from water, flood, wind, storm, fire damage and smoke damage. 

Top 4 Causes of Commercial Water Damage

5/29/2020 (Permalink)

Water damaged commercial restroom For a quick response, the latest technology, and the best customer service, call SERVPRO of Clark County at (360)254-0049, We’re here to help!

Leaks and cracks can turn into a downpour and flood an entire area or property.

Extensive water damage can happen very quickly. It only takes one broken pipe or a small roof leak to turn into a downpour that can flood an entire area or property.

If your commercial building is not in immaculate condition, you are at risk for water damage. By becoming familiar with the top 4 causes of water damage, you can be better prepared in case of an emergency and minimize lost revenue as a result of downtime.

Broken or Leaky Pipes and Drains: Your plumbing system is always at-risk for developing clogs, stoppages, and leaks. If a crack develops, it can spill 250 gallons of dirty water in your facility. This is especially dangerous in restrooms, where sewer water can be filled with hazardous waste.

Look for any outward signs of moisture, rusting, or cracking pipes. Additionally, always keep pipes insulated  if they are exposed to lower temperatures to prevent freezing.

Active leak detection systems can be valuable as they can detect and stop leaks from happening.

Sprinkler Systems: Commercial buildings are required by law to be equipped with sprinkler systems. The system works in conjunction with the fire alarm to turn on anytime the fire alarm is activated. This makes them very valuable in preventing fire damage, but simultaneously causes water damage in the process.

In addition, sprinkler systems can malfunction and cause water damage all on their own. Always check your sprinkler system for signs of damage or rust.

Appliances and Equipment: If your facility contains equipment or appliances that utilize water, such as air conditioners, washing machines, refrigerators or water heaters, leaks or breaks are a constant concern.

The best action you can take is to regularly inspect and maintain your equipment. Take preventative measures: replace water lines, re-caulk, and re-seal.

Roofs: Leaky roofs are the most common cause of water damage, especially in geographies that frequently experience hail or freezing temperatures.

If there is a large volume of water accumulating on your roof, you should probably have that inspected by a professional. One inch of water weighs almost five pounds and over time, this can cause strain and damage to your building. 

You can rely on SERVPRO of Vancouver/ Clark County if you experience any kind of water damage in your home or business.

My Sump Pump Failed, Now What Do I Do?

5/26/2020 (Permalink)

flooded bedroom If you experience a sump pump failure and need to call someone you can trust, call SERVPRO of Vancouver/Clark County (360) 254-0049

Not all areas of the country have basements, but here in the Pacific Northwest we certainly do. It’s smart to have a sump pump (or 2) in the lower spots in the basement. If you’re going to spend money to have a finished basement, it’s only smart to protect that investment by installing a relatively inexpensive (at least as it compares to the cost of a typical basement finishing project) water mitigation system. But like any mechanical system in your home, it’s not fail proof. In fact, all too often when they’re expected to perform to protect your home they fail and the consequences can be disastrous.

What do I do if my sump pump fails?

In most cases sump pumps fail during rain events. When that happens, the water usually seeps in through the foundation or basement walls and begins pooling in the lowest area of the basement, gradually rising as more water comes in. So what do you do at that point? Here are a couple of suggestions we have to help you navigate a difficult situation.

First, you’re going to need to get the sump pump fixed. A plumber is going to be necessary to get the sump pump back up and running. Immediately call a licensed plumber in your area and get on their schedule as quickly as possible. During rain events, it’s not unusual for many homes in the area to suffer the same fate as you, so plumbers will get booked up quickly. Act fast and call for their help!

Second, call SERVPRO of Vancouver/ Clark County. Make sure your sump pump is fixed before having the water removed; only once the source of the issue has been fixed can the restoration process begin.

Third, consider making a quick run up to your local hardware store to purchase a basement water pump. These pumps can operate continuously during the water event and suck up the water that is pooling and then transport it by hose into a bathtub or other drain. They can work in very little water (the one we linked works in 1/16th inch of water) and if the water stops it automatically shuts off so it doesn’t burn up. You can get a good water pump for under $100.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Vancouver/Clark County today at  (360) 254-0049 for your Certified: SERVPRO Cleaned consultation.

Commercial Spring Cleaning

5/18/2020 (Permalink)

SERVPRO employee cleaning drapes "#springcleaning" We know what clean looks like and where dust and allergens like to hide. Call for a SERVPRO certified clean.

Spring cleaning time is here, and that does not just include your home. As we head back to work, we know people will be spending more time at work than they do at home. Commercial properties deserve a thorough cleaning as well. This season brings allergies, coughing, sneezing and the buildup of dust is inevitable. From floor to ceiling we will clean your carpets, wipe down your fans, and disinfect during the process. We Are Here To Help! 

With the recent COVID-19 outbreak we understand that many employees are not comfortable going back to their place of employment as well as clients and customers coming in to shop. We are currently disinfecting and cleaning commercial properties to help you feel safe. We follow all of the CDC guidelines and we focus on wiping down touch points such as: 

  • Phones
  • Keypad
  • Handsets
  • Buttons on Equipment
  • Desk-tops
  • Knobs and Handles
  • Light Switches
  • Computer mouse and keypad

We also go around spraying with our top of the line electrostatic sprayer to make sure we hit points such as: 

  • Windows
  • Tops of cubicles
  • File cabinets, desktops
  • Behind furniture
  • Around equipment
  • Under desk

Make sure your office is disinfected and cleaned properly for your employees and clients. If your office needs a thorough cleaning, call SERVPRO of Vancouver/Clark County at (360) 254-0049

Why SERVPRO is Your Best Bet No Matter What The Damage is in Your Community.

5/18/2020 (Permalink)

Staff Photo No matter the loss... water, fire, storm, or mold we have the gear and will be right there.

The need for restoration services comes in many forms. Our emergency response team answers the call from residential and commercial properties after damage caused by water, fire, storm, and mold.

Water

The potential for a water damaged structure comes from many sources. Plumbing issues, water tank seal failures, and even human error such as not winterizing pipes resulting in leaks or forgetting a faucet was on and overflowing a sink or tub.

Once the water loss happens in the home or business, it becomes progressively more contaminated. If it remains in the house over 48-hours, the water requires handling as a category three biohazard. Another issue, often with home-based water cleanup is the problem of missed moisture. For example, when a water spill occurs in a kitchen, the water migrates and follows the path of least resistance. It races behind baseboards, under sub-flooring or within wall cavities. If excessive moisture remains in any of these places, symptoms such as warped and buckled sheet rock, musty odors or mold create secondary damages that require mitigation, often at additional cost.

Our certified technicians have access to state-of-the-art water extraction equipment that enables them to avoid costly secondary damage from inadequate water cleanup. After the water removal phase, we dry and disinfect the property. SERVPRO technicians work hard to return your home or to its preloss condition.

Water has its own characteristic musty smell, and odor control is a large part of mitigation after flood damage. Drying and disinfection often lower foul scents in the home substantially, but residual odors sometimes remain. When this occurs, our certified Odor Control Technicians get to work and neutralize any remaining reminders of the water loss in the home.

Fire

When fire damage occurs, it is vital to begin cleanup efforts as fast as possible to stop the spread of soot throughout the property. Containment is something that needs to occur as quickly as possible to halt the traveling of soot to currently unaffected areas. Most often, It involves sealing off doorways and vents with heavy gauge plastic. If the HVAC was on after the fire, we make a note to inspect the duct-work for cleaning after the fire debris cleanup.

Once we finish the removal of charred items and clean the smoke residue with our specialized methods and professional-grade formulas; we turn our attention to eradicating the smoke odor from affected furnishings in the home. Items like upholstered sofas and chairs, window treatments, and carpeting all have the potential to retain foul smoke odors.

Our technicians undergo extensive training for the removal of all types of odors. SERVPRO has equipment such as thermal foggers and hydroxyl generators that work to neutralize foul scents. In some cases, it is necessary to apply multiple methods for complete eradication of odors.

After the completion of fire damage mitigation, SERVPRO finalizes the restoration services with any needed duct-work cleaning. We thoroughly address everything from the vent covers to the HVAC unit to ensure it is free of smoke odors.

Mold

Mold spores are present everywhere. Mold damage occurs when conditions are right for mold spores to germinate and grow. A leaky pipe, hydrostatic water problems in a basement or poor ventilation are all common reasons a mold colony came into being.

When SERVPRO handles mold remediation, we use our moisture detection equipment to determine ensure we catch every place mold is active in the home.

Much like when we contain a room after fire damage to stop the spread of soot, mold spores become airborne and spread during mold remediation. Containment lessens the chances of mold spores setting up home in another area of the property.

Because mold is usually the result of a problem with either excessive moisture or ventilation, our Applied Microbial Remediation Technicians know the signs that create favorable conditions for mold growth.

Upon the completion of mold removal efforts, the technicians wrap the project with the following actions:

  • We determine the reason for the infestation
  • Recommendations for repairs to inhibit any further mold issues from occurring
  • Application of antimicrobial sealer where we performed colony removal

Why SERVPRO?

Our certified technicians commit to approaching each job we do for our local Clark County community with compassion and lessening loss from fire, mold, water, or storm damage. You cannot get professional quality restoration services results with subpar equipment. We use state-of-the-art equipment and techniques as taught through The Institute of Inspection, Cleaning and Restoration Certification, a non-profit organization that maintains the best practices for the cleaning and restoration industry.

Using A Fire Extinguisher

5/14/2020 (Permalink)

"check this out" fire extinguisher If you have a fire and need cleanup from the flames or from extinguisher mess, you can contact SERVPRO® of Vancouver/ Clark County at 360-254-0049

An emergency is no time to be learning safety techniques; especially when that emergency is a fire. They spread quickly and before you know it they’re out of control. If you and your loved ones learn how to properly use a fire extinguisher prior to a fire, you could increase the chances of a speedy response and reduce the amount of damage or injury. OSHA (Occupational Safety and Health Administration) has a couple of informational pages on their website dedicated to this topic, but we would like to share some of the information with people who follow us.

In case of a fire, sound the fire alarm. If needed, call the fire department. Safety plans should be in place so that you can quickly identify a safe evacuation path; somewhere that won’t allow the fire, heat, or smoke to block the exit. Before a fire happens, the appropriate type of fire extinguisher should have been bought and placed somewhere where it can be quickly grabbed and used. It is always possible for a fire to flame up again after it has been extinguished, so once the initial flames have been put out back away to avoid being caught by a second blaze. Along these lines, if the extinguisher is empty and the fire is not out, evacuate the premises immediately of any people or animals. Once evacuated, contact fire officials if you haven’t already and wait for them to arrive at the scene.

When it comes to using a fire extinguisher, there is an easy way to remember exactly what to do. OSHA says you should just remember to P.A.S.S.

  • Pull - Pull the pin. This will also break the tamper seal.
  • Aim - Aim low, pointing the extinguisher nozzle (or its horn or hose) at the base of the fire.
  • Squeeze - Squeeze the handle to release the extinguishing agent.
  • Sweep - Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

These steps will make it easy for adults and children to remember what to do in case of a fire.

Just remember that while it is possible for you to contain and extinguish a fire, it is important to know when to get out of a situation to keep yourself safe. Items are replaceable. People are not.

Information retrieved from

https://www.osha.gov/SLTC/etools/evacuation/portable_use.html

Bring Your Pets When You Have to Evacuate Your Home

5/1/2020 (Permalink)

Dog in poncho in rain We care about our pets and the preparedness for yours!

Southwest Washington doesn’t see a lot of storm activity but it’s a good rule of thumb to be prepared. If a storm requires people to evacuate, that means conditions are dangerous for the pets as well. For the safety of the pets, and the peace-of-mind of the humans,  SERVPRO of Vancouver/ Clark County shares tips from the Federal Emergency Management Association (FEMA). 

Preparing for Pet Evacuations:

  • Make sure the information on pets' tags is current
  • Fasten tags securely to the collars
  • Consider a microchip for the pet
  • In case you and your pet(s) are separated, have photos of yourself with each pet
  • Locate pet-friendly motels and shelters
  • Lists of all medications and conditions
  • Comfortable and secure carrier for each pet
  • Leash or harness for each pet
  • Copies of all prescription medication

Emergency Kits for Pets:

  • Proof of vaccinations, veterinary records
  • At least a 3-day supply of food and water for each pet
  • First-aid kit for pets
  • Treats and toys, especially favorite ones
  • Comfort objects, such as things that smell like you, thunder-shirts
  • Enough medication for 3 or more days

We recommend Ready.govfor more tips.

If your home suffers from storm damage or water damage, call us. We're Here for you® 24/7.

SERVPRO of Vancouver/ Clark County is independently owned and operated. Call for assistance at (360) 254-0049

Link: https://www.fema.gov/helping-pets

Watch VS. Warning

5/1/2020 (Permalink)

Lightning, SERVPRO, Quote Know who to call this Spring should you experience any storm damage.

Call SERVPRO of Vancouver/ Clark County for your storm cleanup needs.

As we go further into spring, we can expect more heavy rains to come our way before summer arrives. In order to know how to be prepared for storms, we also have to know when to be prepared.

Severe Thunderstorm WATCH

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch is issued by the SPC (Storm Prediction Center).

Severe Thunderstorm WARNING

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Services.

How Can SERVPRO Help?

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Vancouver/ Clark County is the professional team near you that knows that immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, we strive to:

• Contact you within 1 hour from notice of loss to arrange for service.

• Be on-site to begin mitigation services within 4 hours of notification.

• Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of Vancouver/ Clark County can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

Call (360) 254-0049 for your storm damage needs.

Watch vs. Warning information is provided by NOAA (National Oceanic and Atmospheric Administration)

We’re Your Local Water Damage Specialists

4/23/2020 (Permalink)

Staff photo Our team lives and works in Clark County to serve you! We are your neighbors and friends, just call when you need us. (360) 254-0049

When water damage puts the things that matter most on the line, you need the very best help on their way. Knowing the easiest ways to contact the SERVPRO nearest to you is so important. Just visit https://www.SERVPROevancouverclarkco.com/ on your computer, tablet, or mobile device or simply call (360) 254-0049 to get the team that’s faster to any size disaster.

We’re the leader in the water restoration industry and we’re here to give control back to homeowners, property managers, and even entire communities after the devastating effects of water. So whether you are responsible for 1,000 square feet or 100,000—be ready for the worst with the very best: SERVPRO of East Vancouver/ Clark County.

With a network of more than 1,700 franchises ready to help in the event of a massive water loss, our local team, owned by Paul and Melinda McGraw, has all the resources needed to take care of you. When you call SERVPRO, you’re calling a company that works with your insurance company and the insured, as well as thousands of commercial property owners in North America. SERVPRO® is a brand you can trust…and we’re just down the street.

Biohazard Cleanup and Restoration

3/24/2020 (Permalink)

Bio Hazard clean up team Servpro Vehicles Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO is available 24 hours a day,

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of East Vancouver/ Clark County are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and local health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO is here to help transform any unsafe environments back into clean, safe homes and offices.

Need Biohazard Cleanup?
Call Us Today (360) 254-0049

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

The SERVPRO's trained technicians provide cleanup and recovery services for many biohazard situations. These include the following:

  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup
  • Sewage backups
  • Crime scene residues

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO removes the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces.

Commercial Cleaning Services

3/24/2020 (Permalink)

Commercial buildings and SERVPRO Vehicles From odor removal to fire damage mitigation and repairs, SERVPRO of Vancouver is here to get you back in business.

Whether you need cleaning for a commercial office or require industrial cleaning services, your local SERVPRO Franchise Professional can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO Franchise Professionals to make your work space or warehouse look its very best.

Your local SERVPRO Franchise Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Have Questions? Call Today at (360) 254-0049

Specialty Cleaning Services

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

  • Biohazard
  • Carpet and Upholstery
  • Ceilings, floors and walls
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

We are Cleaning Experts

3/16/2020 (Permalink)

new coronavirus/ covid-19 Coronavirus or COVID-19

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Vancouver/ Clark County, (360) 254-0049]

Overflow May Be Larger Than You Expect

3/11/2020 (Permalink)

water damaged carpet For a professional experience, call SERVPRO of Vancouver/ Clark County for all of your water damage needs at (360) 254-0049

Protect your Camas-Washougal home from potential water-related damages and call SERVPRO of Vancouver/ Clark County immediately.

 Water Overflows May Seem Minor

A sink or tub overflow may seem like an issue you can solve yourself but in failure of having professionals check or assess the water damage in your Camas-Washougal home, that overflow may cause unforeseen damage. Water can travel through surfaces, including cracks in tile, or unsealed grout lines causing further water spread in new areas; potentially posing new threats as the perfect breeding ground for fungi. Our team is trained and certified to assess water overflow and detect any moisture of traveling water using thermal imaging cameras, and moisture meters. Once all water has been extracted, your home calls for an assessment from our Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained Water Damage Restoration Technicians (WRT). Technicians will repeatedly check moisture levels in your home throughout the restoration process to ensure the fastest recovery possible.

Once the water has been extracted and water damaged materials have been mitigated, SERVPRO of Vancouver/ Clark County is certified for the full restoration of your home or business to preloss condition. Ensuring not only the threat of water is removed but your home is rebuilt without having to consult outside construction companies, making your circle for repairs much smaller and simpler. The smaller your circle the easier and faster repairs to your home can be rebuilt.

Understanding the dangers of mold

3/5/2020 (Permalink)

Fungus growth in crawl space If you think you or your customer might have a mold problem, call SERVPRO of East Vancouver/ Clark County, who is trained in mold.   

From The Ordinary

Fungi and mold naturally occur in our environment, and they produce some very useful results. For example, yeast is a type of fungi used in preparing breads and other food products. Blue cheese’s unique flavor is attributed to mold, and life-saving penicillin is a product of mold.

To The Unhealthy

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and extended exposure to molds may present healthy concerns for one people. 

Any water intrusion into your office or your home can result in mold growth. This intrusion of water can result from storm damage, plumbing or equipment filters, long-standing leaks, and poor humidity control. When these issues are not addressed, the resulting damage can present increased risk of harmful mold growth.

Some amount of mold spores are normally present in most environments, but if the humidity and moisture levels in water-damaged environment are not promptly returned to normal, mold spores may grow and multiple to a harmful level.

Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that may pose a health threat.

Take Precautions

If there is an ongoing moisture problem in the building alert for:

  • The presence of visible mold.
  • Strong, musty indoors that may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

Generator Safety

2/17/2020 (Permalink)

generator powering commercial building from outdoors The likelihood of our team being called to a damaged structure that is without power is very high so we bring the power in more ways than one!

If you have a generator on hand for power outages during severe weather, follow the safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove, or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

The Behavior of Smoke

2/10/2020 (Permalink)

Smoke damaged bathroom When fire damage puts the things that matter most on the line, you need the very best help on the line as well.

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire.

SERVPRO technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins SERVPRO technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pre-testing determines the proper cleaning method and allows your SERVPRO of East Vancouver/ Clark County to focus on saving your precious items.

SERVPRO of East Vancouver/ Clark County knows smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Water Damage Solution

1/20/2020 (Permalink)

Submerged carpet in commercial building We made it priority to know the immediate needs and concerns of this office before we started work.

A pipe bursts. A water heater leaks. A bathtub overflows. Floodwaters rush in. A sprinkler system malfunctions. Water damage can happen in any number of ways. But if your business or home is under a few inches of water, everything else takes a backseat. Only one thing matters when your business can’t operate, and there is just one thing on the mind of the waterlogged resident: a solution.

SERVPRO of East Vancouver/ Clark County is that solution. Equipped with the knowledge, experience, and the training to help make your water damage “Like it never even happened,” SERVPRO professionals will start helping the moment you call. Backed by more than 40 years of experience, SERVPRO will help put your worries at ease, because they understand the science of drying.

When water damage strikes, give SERVPRO of East Vancouver/ Clark County a call; they will help to make things right, make things dry and make it “Like it never even happened.”

Call the Clean Up Team that’s Faster to Any Size Disaster

1/15/2020 (Permalink)

Water damaged shoe store This shoe store had no idea what they were in for one Friday afternoon. A business above was doing some remodeling and struck a sprinkler.

There’s no such thing as a small disaster especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of East Vancouver/ Clark County knows how disruptive water damage can be for your business. SERVPRO is trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and a full line of water cleanup and restoration services, SERVPRO can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call the professionals at SERVPRO of East Vancouver/Clark County for water damage cleanup and restoration.

When they call you, call SERVPRO

1/10/2020 (Permalink)

Smoke damaged teddy bear SERVPRO of East Vancouver/ Clark County do not merely cover up lingering odors with a fragrance; they seek out the source of the odor and remove them.

Mitigation requires quick action. The faster SERVPRO of East Vancouver/Clark County arrives on site to perform fire, smoke, and soot cleanup and restoration, the better the results including lower claim costs. Within four hours of the last notification, SERVPRO of East Vancouver/ Clark County will be on site to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced SERVPRO of East Vancouver/Clark County will pre-test to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of East Vancouver/Clark County can provide wet or dry cleaning services. Additionally all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally SERVPRO of East Vancouver/ Clark County can provide an inventory list of all “to be claimed” items for agents and their policyholders.

Deodorization

SERVPRO of East Vancouver/ Clark county provide specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage. 

Are You Winter Weather Ready?

12/27/2019 (Permalink)

Frozen pipe burst When winter weather strikes, call SERVPRO of East Vancouver/ Clark County to strike back.

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, or can cause serious and costly property damage. While you cannot control the weather you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they’re in proper order. Gutter downspout should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damning affect, which can lead to a roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or nonslip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of East Vancouver/Clark County about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

Biohazard, Crime Scene, And Vandalism Cleanup

12/9/2019 (Permalink)

crime scene SERVPRO is properly trained to handle sensitive situations.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies SERVPRO of Vancouver/ Clark County also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants compose serious health consequences for building occupants, employees, customers, and owners. Failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Vancouver/ Clark County or train to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Vancouver/ Clark County helped help turn unsafe environment into clean, safe homes and offices.

SERVPRO of Vancouver/ Clark County can help with the following issues:

-Bloodborne Pathogens

-Methamphetamine Labs

-Crime Scene Residues

-Arson

-Vandalism

-Sewage Backups

-Black Water Intrusions

-Mold Mitigation and Remediation 

State and local regulations vary. Contact SERVPRO of Vancouver/ Clark County today for 24 hour emergency service.

The Science of Drying

11/26/2019 (Permalink)

fan drying out equipment The bottom line? SERVPRO of East Vancouver/ Clark County has the training and equipment to help make it “Like it never even happened.” 

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of East Vancouver/ Clark County is trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your business suffers the water damage, SERVPRO of East Vancouver/ Clark County will:

-Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

-Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

-Speed up mother nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? What building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to dryer air at the surface of the material but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

For this reason, SERVPRO of East Vancouver/ Clark County have been trained to use top-of-the-line equipment to help mother nature along, including equipment to help dry hardwood floors, tough to reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

Help at your Fingertips

11/19/2019 (Permalink)

After photo of commercial nail salon This nail salon experienced both fire and water damage after one of the chairs short circuited. They used their READY Plan App to get back in business

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or contents loss.

The SERVPRO ready plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO of Vancouver/ Clark County when disaster strikes.

The Ready Plan app is a free emergency preparedness tool offered by SERVPRO, and can be downloaded on your android or iPhone.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecast and more, including the address and contact information for the users SERVPRO franchise professionals.

Through the application, the user can quickly call their local SERVPRO franchise professional or submit an electronic “First Notice of Loss” to the SERVPRO national call center setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process and take the right steps from the beginning to bring their property back to normal, “Like it never even happened.”

The SERVPRO Ready Plan mobile app place is a convenient preparedness to all right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO’s Ready Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, the property owner or manager can reach out for expert help right from the scene, using their cell phones.

For more information on the SERVPRO Ready Plan mobile app and how it can help you be more prepared, contact SERVPRO of Vancouver/ Clark County.

When Water Damage Strikes

11/19/2019 (Permalink)

Mitigated residence after water damage with drying equipment This kitchen experienced a leaking dishwasher. After the inspection, the affected materials were removed for proper drying.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of last notification, SERVPRO of Vancouver/ Clark County will be on site to help ensure a water damage is handled by completing the following steps.

Inspection 

SERVPRO of Vancouver/ Clark County will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services

SERVPRO Vancouver/ Clark County will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are drying to appropriate industry standards, SERVPRO of Vancouver/ Clark County will monitor the drying process. These updates will be consistently communicated to you.

Restoration Services

SERVPRO of Vancouver/Clark County will repair structural materials, reinstall carpet, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

October is Fire Prevention Month

10/24/2019 (Permalink)

Residence after fire This home had experienced a fire after a drone had been left on the charger and short circuited in an Orchards neighborhood.

October is fire prevention month and an excellent time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? Are you prepared if a disaster strikes?
The National Fire Protection Association (NFPA)  set aside a designated week each October to focus on fire prevention. The 2019 theme is “Not Every Hero Wears a Cape. Plan and Practice your Escape!”
According to the NFPA, once the fire alarm goes off, “ you could have less than one to two minutes to escape safely,” yet only 8% of people surveyed said getting out was their first thought after hearing a fire alarm. Creating, implementing, and practicing a fire escape plan for your home or business maybe the difference between safety and tragedy. Make a plan today! Escape planning and practice can help you make the most of the time you have, giving everyone in your home or business enough time to get out.
How do you define a hero? Is it a person who is courageous and performs good deeds? Someone who comes to the aid of others, even at their own personal risk? A hero can be all of those things! A hero can also be someone who takes small but important actions to keep themselves and those around them safe from fire. When it comes to fire safety, be a hero in your household or community.
SERVPRO of East Vancouver/ Clark county wants you to stay safe, informed, and prepared to help and sure you’re ready for any disaster that comes your way.

Call the Clark County Mold Experts

10/10/2019 (Permalink)

fungus on particle board in crawl space A water damage in this Camas home crawl space went unnoticed for several weeks causing different species of fungi to grow.

Fungi and mold naturally occur in our environment, and they produce some very useful results. For example, blue cheeses unique flavor is attributed to mold, and life-saving penicillin is a product of mold
Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and extended exposure to mold may present health concerns for some people
Any water intrusion into your office or your home can result in mold growth. This intrusion of water can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. When these issues are not addressed, the resulting damage can present increased risk of harmful mold growth.
Some amount of mold spores are normally present in most environments, but if the humidity and moisture levels in a water damaged environment or not promptly return to normal, mold spores may grow and multiply to a harmful level.
Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that may pose a health threat.
If there is an ongoing moisture problem in the building, be alert for:
-The presence of visible mold.
-Strong, musty odor‘s that may indicate mold is present.
-Any evidence of past moisture problems that might have caused undetected mold growth.
-Excessive humidity.
if you think you might have a mold problem, call your local SERVPRO of East Vancouver/ Clark county who is trained in mold remediation.

SERVPRO Gives Back

9/24/2019 (Permalink)

two females in black shirts and sunglasses at local event Danielle and Melinda are cheering from the crowd for SERVPRO's entry at the Tuff Truck event at the Clark County Fair Grounds.

SERVPRO is a nationally known name with over 1700 franchises, each individually owned and operated. SERVPRO of East Vancouver/Clark County is staffed with men and women from; you guessed it, Clark County. From downtown Vancouver to the East in Camas/ Washougal, or North in Yacolt; we are your local SERVPRO.

Clark County is the fifth largest county in the state with an average growth rate of nearly 2% and yet it still has a small town feel. However, with that many people comes a diversity of needs and plans for expansion to support our community. SERVPRO of East Vancouver/Clark County looks for opportunity to be involved; whether it’s volunteering at the Clark Country Parade of Homes, sponsoring a hole at a local golf tournament benefiting a charity or getting our hands dirty on a Saturday to build homes for families with Evergreen Habitat for Humanity. Please don't hesitate to ask us to get involved in your cause, we would love to give a hand up.

                Although we are a part of a large corporation, we are also a small business. We are your neighbors, your friends or even family members and we understand what it means to be involved in this community. We are your local SERVPRO.

Plan to Stay in Business

9/10/2019 (Permalink)

Servpro fans and dehumidifier dry hallway This photo shows the mitigation and drying process to ensure that after the flooding occurred, the homeowners wouldn’t incur mold growth.

September is national preparedness month. In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community. During national preparedness month, your local SERVPRO of East Vancouver/ Clark County professionals want you to be aware of the steps to take to help prepare for mother nature’s worst.
If disaster strikes, will you be ready? It is important to prepare before disaster occurs consider the following steps to help you prepare for an emergency situation.
-Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
-Develop and test emergency communication plans.
-Assemble or update emergency supplies.
-Learn about local hazards and conduct a drill to practice emergency response actions.
-Participate in a preparedness discussion, training, or class.
-Collect and safeguard critical documents.
-Plan with neighbors to help each other and share resources.
-Document property and obtain appropriate insurance for relevant hazards.
Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.

A local alert option here in Clark County is Clark Regional Emergency Services Agency (CRESA.)

Has Flood Damage Stormed Into Your Vancouver Business?

8/26/2019 (Permalink)

Water Damaged Office and Drying Equipment Don't let storm damage become your next commercial property tenant. We dried this office, with minimal intrusion, following water damage.

Commercial Flood Damage Vancouver – High Winds and Downed Trees 

Everything would have been fine, except for the high winds that brought down several trees around one commercial business. One of those trees fell on the roof of the building, punching a hole right through the roof. Rainwater quickly flooded the area inside the building near the hole. The building owner received a call from his commercial tenants and immediately reacted to the emergency. 

SERVPRO arrived to help with flood damage in his Vancouver commercial building. The owner was concerned about removing the tree and patching the roof so that no more water would enter through the roof. Our team responded immediately and quickly removed the fallen tree and placed a temporary tarp over the entire roof to prevent further wind and rain damage. 

He informed his tenants of the steps, taken to resolve the damaged roof. His tenants arranged for SERVPRO to help them with the interior water cleanup as well. There was a great deal of debris from the tree coming through the roof. There was water as well in one of the offices. Our technicians removed all of the debris and began removing computers, office furniture, and employee personal items from the area. Everything was wiped down and dried before moving. 

The carpeting in this room was a laminated design. The carpet had begun to separate in many areas. We removed the carpet and underpad. Fortunately, the subfloor only needed our air movers to dry out the floor before new carpeting and under padding was installed. An electrician also checked out all of the electrical connections and circuits to verify they were safe and in good condition. 

Only one wall required repairs from a branch of the tree striking the wall after coming through the roof. We removed the wall and installed a replacement. The roof was also repaired and sealed up. Both the owner of the building and the tenants were thankful no one was hurt and that repairs and restoration completion occurred quickly. 

Call SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 for 24/7 service. We serve Norton, Raynham, Rehoboth, and surrounding areas. We strive to minimize the damage. We're Faster To Any Size Disaster. 

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SERVPRO Specialists Act Fast In Vancouver To Restore Your Home After Water Damage

8/22/2019 (Permalink)

residential water damage We have state of the art equipment to restore your home after water damage. We are available 24/7 so call us right away to prevent further damage.

Residential Water Damage Restoration For Vancouver Homes

Despite having the Columbia River for its entire Western and Southern borders, much of Vancouver homeowners’ water intrusion issues come from smaller problems like broken dishwashers and split hoses. 

Restoring this type of Vancouver water damage is simple, in that it carries no outside contaminants like in floodwater from outside the residence. Since it is smaller in scope however and does not involve an event like a severe thunderstorm, it and the leak itself can go undetected and unreported for much longer. Regardless of the water source; however, there are certain tasks SERVPRO response specialists need to immediately accomplish to preserve as much of the home as possible.

First up is water removal to stop further damage. Specialists begin with pumps to pull water from the lowest point in the home. At other areas and for items like carpets, they utilize smaller extraction devices that team members can adjust for vacuum speed and even temperature to begin drying carpets simultaneously. 

As they complete removal procedures, other SERVPRO team members begin drying the home to lower the humidity level and reduce the risk of mold spores expanding and growing. It includes basic actions like opening all windows if the weather co-operates to setting up dehumidifiers to draw moisture from the air, and exhaust fans to increase air circulation and direct the damp, inside air to the outside of the structure. 

As the air dries, specialists begin checking the floors and walls for water damage. Wood floorboards can swell, crack, and split if they absorb too much water. If there is only swelling, team members can use air movers to carefully direct warm air across the affected surfaces which force out the excess moisture while not stressing them and inadvertently cause cracking or splitting as secondary damage. 

Team members examining the walls look for soaked drywall near the floor. In many cases, specialists can remove the floor trim and allow natural evaporation to dry the panels only slightly affected. If the panels became very soaked, then they may require either demolition and removal, or using the same type of air mover to force out moisture and carefully dry them to avoid the cost of replacement panels.  

If you have had any water intrusion, contact SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 today. We proudly support our neighbors here and in Brush Prairie, Camas, and Washougal with the most up-to-date training and access to a nationwide network of the latest restoration equipment available.

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Saving Contents after Fire Damage in Your Vancouver Home

8/7/2019 (Permalink)

If a fire has left your family heirloom covered in soot, call SERVPRO for restoration.

Restoration of Fire Damaged Items

In properties affected by fire, most of the focus is on the loss that touches the structural components. However, the loss of contents can pile up to a tidy sum of money. Some items have sentimental value too, which complicates the situation because even replacing them cannot bring back that value.  With the appropriate methods, it is possible to clean and restore contents after fire damage. 

In a rush to restore fire damage in your Vancouver home, it is easy to push restoration of items to the back burner. Some items, especially when caked in soot, might be thrown away even though they are salvageable. Our SERVPRO team helps overcome this problem in many ways.  We sort the contents into categories with salvageable, unsalvageable, and questionable items. We can clean the salvageable items onsite then move out the questionable ones to an offsite facility for specialized restoration. Such an approach creates order, helping save more items.

Saving Collectible Items from Smoke Stains and Soot

Among the contents in your home, there might be collectible or antique items. Their value can be either sentimental or monetary, so there is a need to take every step to restore them. For clear glass or crystal items, a mixture of warm water, dish soap, and vinegar can help remove residues. Our SERVPRO technicians undergo extensive training in different cleaning procedures allowing them to choose the best for you. We also have specialized equipment such as Ultrasonic Cleaners, which use sound waves to form and implode numerous vapor bubbles. Immersing items caked in residues in this cleaner helps deliver results faster.

Restoring Upholstery Items

Upholstery can be affected in different ways during fire incidents. Cleaning can help remove fine soot residues that penetrate deep into the cloth materials as well as remove stains and odor. In case the item is charred, other repairs such as resurfacing might be necessary.  Cleaning mostly involves saturation methods, which dissolve the residues. Our SERVPRO technicians can use Upholstery Cleaning Machines to wash and rinse your items more effectively.

You can save more contents in your home if you involve a professional restorer. Call SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 to assist. Our resources can help eliminate all traces of damage "Like it never even happened."

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One Mistake Often Made After Fire Damage in Vancouver Properties

7/31/2019 (Permalink)

SERVPRO can help keep mistakes away from your Vancouver fire damaged properties.

Let us make sure your Vancouver fire is properly handled.

No two ways about it, fire damage feels overwhelming. Even when it is limited to a single area in a home, airborne soot particles cause odor wherever they are in a home and spread with ease. 

During our initial contact with a Vancouver homeowner regarding fire damage, we advise property owners to turn off the HVAC and close off the fire loss area to limit any further spreading of smoke odors within the home. The longer the HVAC operates in the house after a fire, the more likely the ductwork needs cleaning to make the property free of smoke odors.

After SERVPRO technicians remove charred materials from the residence, restore and save fire-damaged items from inclusion as a loss, we move on to odor control. An HVAC inspection is frequently part of fire loss mitigation to thoroughly remove odors from the property. The process is as follows: 

  • Inspection of the ductwork for signs of soot or smoke damage
  • Thorough cleaning of both the return and vent covers
  • Manual cleaning of the clean air handling unit using a vacuum
  • Negative air pressure system efficiently pulls airborne soot particles from within the ductwork
  • Removal of all debris and stains from vent openings and replacement of the HVAC filter

Before the HVAC operates again in the home, SERVPRO technicians perform any needed odor control for the rest of the home to ensure that the airborne and embedded soot particles do not continue to bring foul odors. We have several standard methods dependent on the level of odor-control required. For low amounts of scents, our time-release gel pellets work to overtake smoke odors efficiently. When odors need more robust applications, our certified Odor Control Technicians have access to a diverse array of equipment to neutralize odors at the molecular level

When you need help with fire damage contact SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049. Our Fire and Smoke Damage Restoration Technicians are available 24/7 to make any size loss in your home "Like it never even happened." 

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How SERVPRO's Pack-Out Service Can Help You Restore Treasures After Flooding in Vancouver

7/23/2019 (Permalink)

When flooding happens, SERVPRO of E. Vancouver / Clark Co. has it under control.

Benefits of a Pack-Out During Flood Damage Recovery in Vancouver

Whether the flooding event in your Vancouver traces its source to storm damage, appliance malfunction, or plumbing fail, your home and its contents are knee-deep in water. Both your belongings and your house’s structure need help fast to survive this catastrophe. Often the best approach is to pack out furnishings, household goods, and personal possessions, transporting them to our production facility.

Flood damage in Vancouver requires the completion of many tasks inside your home. If the contents remain in place, our technicians need to work around or move heavy pieces of furniture and continually shift boxes of possessions. If the flooded areas are clear, we can complete the water removal and structural drying procedures in a much more straightforward manner. A clear area also minimizes any floor or carpet staining and eliminates moisture load from wet possessions.  Creating the warm and dry air appropriate for speedy drying is far easier to do after a pack-out.

Meanwhile, the items packed up and moved to our production facility receive the individualized attention they need. We document and track the articles with the SERVPRO Contents Claim Inventory Service (CCIS), a comprehensive and secure system using lists, photos, and barcoding to organize your property.

Our technicians both at your home and at our headquarters master the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training pertaining to their specialties. Our Contents Processing Technician (CPT) evaluates the condition of the items and designs each a restoration plan. Our production facility employees have a broad range of cleaning, drying, disinfecting, deodorizing, and other resources available to transform flood damaged articles back to functionality and appearance.

Throughout the project, SERVPRO is in contact with your insurance company, providing the supporting evidence necessary for proving successful claims for restoration or replacement. We keep you in the loop as well, respecting your opinions and priorities during this stressful time.

SERVPRO of E. Vancouver / Clark Co. is well-qualified to meet your flood mitigation and remediation needs both onsite and in our production facility. Contact us at (360) 254-0049 immediately after the waters rise so we can create the best plan for your circumstances.

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We Help You Get Back To Business In Vancouver After A Water Damage Disaster

7/8/2019 (Permalink)

air movers drying a commercial water damage When water damage struck this coffee shop we responded quickly and began working right away on extracting the water and removing the damaged material.

Air Movers Used for Water-Damaged Vancouver Business

As much as our success can get attributed to our experience and fast response for all damaged Vancouver properties, it also relies heavily on the advanced tools and equipment that we use on every recovery project. With water damage concerns, we have a vast inventory of units and machines that stay stocked on ready trailers that can mobilize quickly when buildings like your clothing store become damaged by spreading water. Even without substantial impairments, the use of equipment like our air movers can help to keep your doors open throughout the restoration process so your customers do not become affected.

As you might expect, drying is a vital service necessary to overcome water damage in Vancouver businesses like your coffee shop quickly. The faster the response to these emergencies, the less that your stock can become affected by lingering moisture and dampness. The best approach that our SERVPRO team has to quickly reduce the presence of dampness and saturation for affected materials and contents is our air movers.

These high-velocity fans have onboard heating elements to force heated air through the water damaged areas. When directed at even saturated drywall and other building materials, these drying units can vaporize the dampness of these exposed areas over a brief period. With a timeline that does not often exceed 24 hours to preserve installed drywall or porous wood shelving and display tables, powerful tools like the air mover can keep saturation from bloating and distorting these construction elements and fixtures.

Our SERVPRO team primarily utilizes two types of these units – one that has a low profile look and can get underneath desks, tables, cabinets, and other furniture fixtures of your shop floor and another larger style that can get used to address larger open areas and saturated construction materials.

While many small business owners stand to lose a substantial investment when water loss incidents occur, a fast response from our SERVPRO of E. Vancouver / Clark Co. professionals can make these emergencies “Like it never even happened.” Give us a call anytime at (360) 254-0049.

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The Ultimate Guide to Fire Damage Remediation in Your Vancouver Home

6/15/2019 (Permalink)

Fire damage remediation can be such a pain to handle alone. Contact the professionals at SERVPRO today for remediation assistance.

Fire Damage Cleanup is a Matching Process in Vancouver

After a fire moves through your Vancouver home, the residues left behind vary from space to space. Differences depend on the materials the fire consumed as fuel as it made its way from room to room and level to level. The characteristics of the soot determine the most efficient ways to remove the soiling from surfaces without creating even more damage. Our team of highly-qualified technicians have the knowledge and experience to evaluate each deposit and decide which cleaning method is best matched to particular soots.

Vancouver fire damage residues and debris can be loose and ashy where wood and dry paper burned. Vacuuming with HEPA-filtered equipment clears much of this dry soot after careful brushing. Dry sponging is effective on walls and ceilings with this kind of damage, but a damp or wet cleaning approach might smear and spread the soiling.  

When an electrical fire smolders behind walls, or fabric and damp materials choke the delivery of oxygen to a blaze, a thick and sticky soot deposits. Our SERVPRO crew uses a more hands-on approach with this type of residue, selecting a cleaner formulated using wetting agents and surfactants to break up the coating. Agitation is typically a strategy used to help dislodge the soot, with technicians working on small areas at a time, spraying, scrubbing, and wiping as they go.

Protein-based soot is a constant challenge in household fires, the result of a kitchen food or grease fire. The soot under these circumstances is a thin coating of almost varnish or lacquer-like consistency, tightly adhering to surfaces. SERVPRO employees might use tools or cleaners with abrasive characteristics to assist in removing this type of soot. Solvents are an option when applied by skilled practitioners.

The team we send to your home complete rigorous training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in preparation for residential fire damage management.  Our Fire and Smoke Restoration Technicians (FSRT) learn how to determine what kinds of soot your project presents and then apply research-based best industry practices to resolve the issues.   

SERVPRO of E. Vancouver / Clark Co. is well-positioned to respond to fire damage in communities north of the Columbia River and west of the Cascades. Call us at (360) 254-0049 for an expert assessment of your fire cleanup needs.

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How SERVPRO Restored a Vancouver Flood Damaged Home

6/13/2019 (Permalink)

Sometimes we have to remove sheet rock to dry a flood water. But we always make it "Like it never even happened."

SERVPRO Helps Vancouver Homeowner with Flood Removal

Water that enters a home from a storm is one of the most severe types of damage. Flash floods can happen with little to no warning, and the best thing you can do is turn off your electricity and evacuate because groundwater has a rating as a category three biohazard also known as "black water." Then get cleanup efforts beginning as quickly as possible.

When SERVPRO answered a call from a homeowner who requested flood removal in their Vancouver home, our team arrived a short time after the call. The electricity was off in the house, so we used our generators to power our portable pumps and extracted the standing water that remained in the home. We scoped the rooms to determine all the areas the water migrated into so all areas that required extraction.

The sheetrock retained stains from how high the water had once been, and we used a controlled demolition technique known as a "flood cut" where we cut away damage sheetrock roughly six inches above the waterline. Unfortunately, the carpeting had exposure to black water and required removal as a water loss.

When many areas of a home receive damage from flood water, the best outcome is to get the house ready for rebuilding. Our technicians have certifications in a diverse number of restoration sciences, our goal is to restore rather than replace, but in the case of items exposed to black water, it is not always an option.

We thoroughly dry the property and monitor moisture levels within floor joists and wall cavities to ensure there are no issues with mold. Once the affected areas reach our preset drying goals, we clean and disinfect surfaces. Then we perform any needed odor removal applications.

After completion of the remediation on the property, we gave the homeowner and adjuster a report of the cleanup procedures done as well as the necessary repairs to return the property to preloss condition.

SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 when you need flood removal. We use the latest restoration techniques and equipment to make your water loss "Like it never even happened."

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Don't Let Water Cause Damage To Your Vancouver Attic

6/6/2019 (Permalink)

Our SERVPRO of E. Vancouver / Clark Co. can help you to quickly address water loss incidents in your home with our experience and advanced equipment.

Moisture In Your Attic Can Damage Your Vancouver Home

After heavier winters, roofs of Vancouver homes can become slightly structurally compromised against the weight of substantial snowfall they have supported throughout these harsher months. While this alone can begin to show signs of degradation and wear for spaces like your attic, it can also allow moisture penetration to begin as well. Under these circumstances, saturated materials can begin to erode, and conditions remain ideal for secondary effects like mold and microbial growth to take hold.

While many homes have strong construction to withstand the harsher weather months, it is not easy to avoid water damage. Our SERVPRO professionals respond quickly to water loss emergencies in Vancouver because even moisture penetration can spread harmful effects throughout this area of the property beyond the source. Instead of contending with a small damp area, now our professionals must address an entire moist attic space that threatens to spread even farther to the levels below.

The unnerving truth about this kind of damage is that many homeowners do not even know when this problem has started. Often, these situations have to get bad enough to begin affecting the ceiling of the floors below until a property owner can notice. With attics being such a low traffic area, this moisture and dampness can affect the entirety of this upper area before moving to a place where it can begin to harm the household.

From both the attic to the affected construction materials below, our SERVPRO professionals must address all of the spreading dampness with state-of-the-art drying units like our air movers, our dehumidifiers, and our Injectidry system which can address cavities and crevices.

While oversaturation can often result in a need for replacing damaged construction materials, our contracting specialists must also address the roof damage, which allowed the moisture in the first place. We have an experienced team of general contractors to help.

Our SERVPRO of E. Vancouver / Clark Co. can help you to quickly address water loss incidents in your home with our experience and advanced equipment. Give us a call anytime you need us at (360) 254-0049.

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Vancouver Enterprises Rely on SERVPRO for Water Damage Mitigation

5/27/2019 (Permalink)

SERVPRO Keeps Small Businesses Open after a Water Loss in Vancouver, We're Faster To Any Size Disaster

Eliminating Commercial Water Damage for Vancouver Business Owners

Despite being right on the Columbia River, much of the flooding Vancouver businesses deal with is much more mundane. Common water intrusion problems include failed sprinklers, broken pipes, and backed-up plumbing.
 
To support Vancouver business owners and reduce commercial water damage, SERVPRO specialists train to perform several key tasks. They have to stop the flow of water, make repairs where possible, and dry the inventory. For a small, retail operation like a bike shop, our Water Restoration Technicians (WRTs) break it down like this:
 
First, they turn off the water. If possible, that means shutting off the flow to only the problem so that the owner can still use the other areas of her business and perhaps even reopen to customers. If a pipe burst close to the water inlet, however, the WRTS need to shut off the water for the entire operation.
 
For minor issues such as a pipe connection, or a split hose leading into a commercial sink, they can quickly make those repairs in a few hours. For major issues, the team leader may recommend bringing in a licensed plumber. In this operation, WRTs use long-handled squeegees to push water off the floor and out the nearest exit or floor drain.
 
With the water stopped, other SERVPRO team members move in to dry inventory on the shelves. They place drying pads underneath to soak up water and install height-adjustable fans to increase air circulation and the evaporation process. To increase the efficiency of the air movers, WRTs also install dehumidifiers to draw water from the air. This action also helps to speed up evaporation and mitigate damage or prevent loss to inventory parts and the danger of rusting.
 
For bikes and other inventory on the floor, team members can bring in racks to help dry them in place, or remove them outside to take advantage of the drier air and connect fans to a portable generator to dry them as quickly as possible.
 
If your business has a problem with recent or not-so-recent water intrusions, call SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049. We are here to help you reopen for customers as quickly as we can return your shop to its original, dry condition.

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Vancouver Homeowners Rely on SERVPRO after a Fire Loss for Cleanup and Odor Elimination

5/21/2019 (Permalink)

What? Smelly Odors after a Vancouver House Fire! Call SERVPRO for a Fast Cleanup and Restoration

How Odor Control Technicians Can Help with Fire Damage in Vancouver

Most homeowners experience a property fire at some point. It is rare that these events are catastrophic or require extensive remodeling and general contractors. Still, even a minor fire can be an inconvenience as well as an emotionally distressing experience. Getting back to your everyday life may be difficult as significant amounts of cleaning may be necessary as well as removing unpleasant reminders of the event by tackling stubborn odors.

We are a restoration company that specializes in helping residents overcome fire damage in Vancouver. We arrive once firefighting procedures are complete and aim to mitigate losses in the property as much as possible. Soot and smoke deposits can be set into materials when wet, so responding by using SERVPRO technicians could help you to restore rather than replace furniture and possessions.

In removing soots and smoke residues, SERVPRO may need to establish a quarantine zone. Although harmful monoxides dissipate within the first hour, the type of agitative cleaning methods used in fire restoration could cause odors or soots to become airborne and spread to unaffected areas of the home. By using physical barriers like plastic sheeting, we can prevent this from happening. Also, creating a smaller drying zone allows us to work more efficiently during service.

The odor of synthetic or natural materials can linger long after a fire is extinguished. SERVPRO can use odor control technicians (OCT) for fire damage cleanups to tackle stubborn odors. The general principle in dealing with unpleasant smells is to recreate how the odor was spread using deodorant solvent.

In a fire, the odor is created from the burning of materials at high temperature and spread through the smoke. We vaporize solvent using thermal foggers that spread throughout your home in the same way smoke does. The matching dispersal method ensures that deodorant enters challenging to reach cavities or airways like your ventilation system.

Another method, even during the cleanup and demolition, if needed, is to place hydroxyl generators to neutralize at a molecular level the airborne and static particulates causing the malodors.

Get back to your everyday life as quickly as possible, contact SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 today.

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Prepare Your Home

5/1/2019 (Permalink)

Call SERVPRO of E. Vancouver/Clark County today and let us help you put an Emergency Ready Plan (ERP) in place for your home or business!

There are simple things you can do to minimise the impact of storms on your home and surrounding property, as shown in the following emergency planning checklist:

General home maintenance

  • Check your roof regularly to make sure it’s in good condition
  • Keep gutters, downpipes and drains clear
  • Remove tree branches that are close to your house
  • Fix any corrosion, loose fittings and rotting or termite-affected timber
  • Secure loose items around your property

General home safety preparations

  • Ensure your home, contents and car insurance is adequate and current
  • Identify the safest room in which to shelter during a storm
  • Learn how to safely turn off your power, water and gas
  • Keep water containers, a camping stove and fuel safely on-hand

If you live in a flood-prone area

  • Store poisons and garden chemicals well above ground level
  • Identify indoor items you’ll need to raise or empty if flood threatens
  • Relocate power points well above previous flood levels

Contact SERVPRO of E. Vancouver/ Clark Co. TODAY to help be prepared. (360) 254-0049

3 Flood Safety Tips To Follow

4/24/2019 (Permalink)

SERVPRO specialized in catastrophic events.

Flood Safety Suggestions To Follow

Before, during and after a flood in Livingston, WA, you may feel overwhelmed and unsure how to best keep yourself safe. There are certain flood safety suggestions that can help you navigate your home after a flood.

1. Avoid Electrical Systems

Electrical systems in your home can be hazardous to handle after a flood. Though you might think you can remove small amounts of water that surround electrical systems on your own, it’s often wise to instead allow water damage restoration experts to safely remove the water from your home. Even if the area surrounding any outlets, wires or systems appears unaffected by water, it’s often best to avoid the area.

2. Obtain and Access Necessary Supplies

There are particular supplies that are often useful to have during and after a flood. Having adequate amounts of drinkable water for every person in your home can be helpful since floodwater often is unsafe to drink. It can also be wise to have nonperishable food items and important medications on hand. Part of flood safety also means making sure you can easily access the materials and items without putting yourself at risk.

3. Make Preparations Before Disaster Strikes

Though many people don’t like to think their homes will be affected by a flood, thinking about safety tips before a disaster occurs can be incredibly useful. Storing insurance information, social security cards and other important documents in water-resistant containers can be important, as you may need to access these items after a flood. Additionally, preparing and practicing an evacuation plan can also help you react to a flood in a manner that is safe and timely.

Being informed about flood safety can help you feel more prepared for a flood. Avoiding electrical systems, obtaining and keeping track of important supplies and preparing before a natural disaster occurs are helpful ways to bolster your safety.

How To Minimize the Risk of 3 Common Commercial Sewage Issues

4/18/2019 (Permalink)

If you experience sewer blockage promptly contact a licensed plumber.

Key Tips To Minimize The Risk Of Commercial Sewage Issues

Many commercial buildings in Camas, WA, may be vulnerable to plumbing and sewage problems. Severe issues may result in significant and costly damage. Fortunately, there are several key tips every business owner can follow to minimize the risk of a blocked sewer and prevent major sanitation concerns.

1. Toilet Clogs

Clogs are a common commercial plumbing issue that can cause an unsanitary toilet overflow. This situation requires prompt sewage cleanup. Flushing paper towels, feminine hygiene products and wipes often contributes to sewer line obstructions. To reduce this risk, ensure garbage cans are available throughout the restroom. You can also post signs encouraging patrons to properly dispose of waste products.

If you notice a clogged commode, use a plunger or drain auger to clear the blockage. Refrain from pouring chemical cleaners into your system. These solutions can corrode pipes and push obstructions farther into your sewer line.

2. Sewer Blockages

Intrusive tree roots and debris can result in a blocked sewer line. Consistently clogged toilets or slow drains often indicate a blockage that’s causing sewage to back up into your building. If you experience these situations, promptly contact a licensed plumber.

Avoiding chemical drain cleaners and improper trash disposal can minimize sewer blockages. You should also be aware of the location of your building’s water and sewage lines; plant trees and shrubs away from these areas.

3. Broken Pipes

Aging infrastructure may leave your business susceptible to pipe breaks. Protecting your building’s plumbing lines from root infiltration and extensive chemical exposure can help preserve the system’s integrity. A licensed plumber can also employ specialized tools to evaluate the health of aging pipes and proactively address areas of concern.

Severe plumbing problems can cause damage, as well as lost production and revenue. Making conscientious maintenance and landscaping decisions can spare your business from a blocked sewer and other sanitation issues, helping to safeguard your investment.

Personal Protective Gear for Mold Technicians

4/11/2019 (Permalink)

Our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Protective Gear For Technicians

When mold remediation and cleanup professionals arrive at your Vancouver, WA, property to tackle mold growth, you may be surprised to see how much gear is necessary to protect technicians. Agencies, such as the Occupational Safety and Health Administration and the Environmental Protection Agency have provided recommendations concerning the personal protective equipment of industry technicians. Recommendations are provided for the following gear:

  • Gloves
  • Respirators
  • Goggles
  • Overalls
  • Foot coverings

Determining PPE Gear

The type of gear is often dependent upon the extent of mold growth. If the extent of growth is minimal, a technician may work with strong gloves, an N-95 respirator, and a pair of protective glasses. If there's wide spread growth, however, the technician may suit up with a disposable full body suit, head gear, foot covers, a full-face respirator with a HEPA filter, and gloves.

Using Containment Equipment

In addition to the equipment used to protect technicians, mold remediation companies may use containment supplies. According to the EPA, there are two types of containment: limited and full. Limited containment is appropriate in areas where contamination is between 10 and 100 square feet. If the exposure area is greater than this, full containment methods are required. The goal of containment is to prevent the further spread of mold. Containment equipment may include

  • Exhaust fans
  • Polyethylene sheeting
  • Sticky-backed paper
  • Duct tape and/or epoxy
  • Airlocks
  • Waste containers

Cleaning the Air With Filters

Finally, remediation professionals may use HEPA filters to trap and eliminate mold spores. HEPA stands for high efficiency particulate air, and these filters are great at trapping the microscopic spores. Approved filters can capture at least 99.97 percent of pollutants that measure just 0.3 microns. These filters trap airborne spores and hold them within the filter. When the filter is full, professionals discard them and replace them with new filters.

When mold cleanup and remediation professionals work on commercial properties, they take steps to protect themselves and your property from contamination. With the right protective equipment, containment supplies, and HEPA filters, cleanup technicians are ready to tackle mold growth on your property.

3 Reasons a Fast Response to Commercial Mold Damage Is Important

3/24/2019 (Permalink)

Mold infestation in a Fern Prairie,WA building

Mold on a Commercial Property: Employ a Restoration Company

The impact of mold on a commercial property in Fern Prairie, WA, can be disastrous. There are a variety of reasons it’s often important to employ a restoration company that is faster to any size disaster.

1. Control Odor

One of the first signs of mold growth is often a musty odor. However, there are certain techniques and tools that are often required to bring the level of mold spores down to an appropriate level. If mold has spread to various areas in a building, it is likely that more time will be needed to remove the odor. The sooner a restoration company can arrive at the commercial property, the easier it will likely be to remove the odor.

2. Allow Items To Be Restored

It’s not always possible to restore items that are affected by mold. Since replacing an item is generally more expensive than restoring an item, the cost of the insurance claim is likely to increase if many items in the building are destroyed. Though a slow response will cause belongings to become more damaged, employing a company that’s faster to any size disaster will likely be able to restore more items thanks to the timely response.

3. Cut Down Costs

When mold is noticed in a commercial property, a business often has to temporarily close its doors, which can result in a financial loss for the business. Additionally, a slow response from a restoration company can cause mold to spread and cause extensive damage in different parts of a property. However, a business will likely be able to reopen quickly if a restoration company can respond in a timely manner, and a quick response can also decrease the amount of damage that occurs, therefore lowering the cost of restoration.

When a company responds quickly to a business affected by mold, the restoration process can be positively impacted. A restoration business that is faster to any size disaster can help control the odor from mold, assist in restoring items and can lower the costs of restoration.

The Stress-Free Guide to Flushing a Water Heater

3/14/2019 (Permalink)

Flushing a water heater in Livingston, WA

When is the last time you flushed your water heater? It’s nice to think of it minding its own business and working perfectly with no assistance. However, as the unit operates, it will likely become clogged with debris and minerals that can shorten its lifespan. The best maintenance practice for this household staple is to perform a water heater flush every few years, especially if you have hard water in Livingston, WA.

No Rush, Just Flush

Here is a cheat sheet to keep handy as you flush your water heater.

1) Establish whether you have a gas or electric unit. If it’s gas, turn off the thermostat, then the gas valve. If it’s electric, switch off the heater’s power breaker.
2) Find the cold water supply valve; switch it off.
3) Run a hot water tap in a sink to keep water flowing through the pipes.
4) Find the pressure relief valve. Place a basin underneath and carefully open the valve, avoiding the hot water discharge.
5) While the water in the tank cools, set up a garden hose with one end in a large bucket.
6) Once the water is cool, connect the hose to the tank’s drainage spigot. Turn on the spigot and watch the water that emerges in the bucket until it is sediment-free and clean.
7) Flush! Turn on the cold water supply valve into the tank. Let the water run until the hose water runs clean again.
8) When you are satisfied with the water quality, start reassembling everything. Turn off the drainage, remove the hose, and close the pressure relief valve again. Wait until the tank is full again from the cold water supply; once it is, open the pressure relief valve. Check another sink in the house to let out any air. Either turn the gas back on and light the pilot light, or flip the breaker switch back on. In half an hour, check your sinks for hot water.

Congratulations! You have successfully flushed your water heater. Clean up, cross the task off your to-do list and relax this weekend. Don't feel like taking these steps yourself? You can always enlist the help of professional water restoration services.

Preventing and Eliminating Shower Mold

3/6/2019 (Permalink)

Keep indoor humidity below 45% in your home to avoid the possibility of mold growth

Are You Worried About Shower Mold in Your House?

Bathroom mildew is a common issue among residential properties in Lacamas, WA, but it can be avoided and taken care of with a little bit of help. Here are a few tips that can help you with your own home.

Understand the Problem

With frequent condensation, high humidity, and leftover puddles, bathrooms are often the perfect location for mold growth. Homeowners can prevent bathroom mold from forming by taking some of the following precautions:

  • Wipe down walls
  • Use the fan during showers
  • Clean up spilled water

These safety measures can keep the bathrooms in your home spotless and clean. However, mold can still sneak up on you.

Disinfect the Area

Whether or not you think shower mold is a problem, it’s a good idea to disinfect your bathroom often. Vinegar, borax, or other mold cleaning solutions can be used to scrub down tiles and bathtubs. Moldy shower curtains are never fun, but you can avoid this by cleaning curtains and shower mats frequently.

Get an Inspection

If you notice spots or discolored patches around the shower area, you are likely dealing with fungi. A mold expert can determine what type of mold is growing and how to deal with it properly. This is an important step to take, especially if black mold is involved. This type of fungi normally looks green or black and is toxic. After the inspection, professionals can get started on the remediation process.

Start the Remediation Process

The remediation process consists of removing, cleaning, and restoring. While mold should be taken care of as soon as it’s spotted, sometimes it grows underneath floors and walls. Fortunately, professionals can take care of problems both small and large.

Mold problems can be dealt with carefully and efficiently. With the help of experts, contaminated items can be removed, and your house can be fully restored.

3 Ways Pretesting Can Lower Claims

2/18/2019 (Permalink)

Fire damage in Brush Prairie, WA

Learn More About Pretesting

Pretesting can determine the extent of damage at a residence in Brush Prairie, WA. This testing method can identify traces of damage that may not be immediately apparent. Learn more about three ways that preliminary testing can result in a more accurate estimate and lower insurance claim.

1. Determine the Full Extent of Damage

A visual inspection may not be the best method for determining how much damage a property has sustained, particularly from soot or smoke. One of the most common preliminary testing methods is wiping down surfaces or contents with a chemical sponge. This can allow mitigation and restoration professionals to make more informed estimates with regard to how much of a home must be cleaned or restored.

2. Accurately Allocate Equipment and Experts

Pretesting can also be useful for anticipating which types of equipment and professional expertise will be necessary on a job site. If damage affects the majority of a structure, the duration of cleanup and restoration may also be longer than if only a limited area requires treatment.

3. Safely Limit Cleanup and Restoration

Homeowners and insurers run the risk of overlooking damage when they try to cut corners on an insurance claim for cleanup and restoration. This can lead to an incomplete job or secondary damage. Preliminary testing during an assessment can give all parties a clearer idea of the degree of damage and what will need to be cleaned, restored or rebuilt. This allows for a more complete estimate and reduces the risk of unexpected increases due to the discovery of further damage.

These are three ways that pretesting can be useful after a fire or other damage at a residence in Brush Prairie, WA. A homeowner or insurance agent should contact a certified and trustworthy Preferred Vendor to ensure that damage is handled properly and cost-effectively, from the initial assessment to the final touches.

What a Tenant Is Liable for After a Flood

2/14/2019 (Permalink)

SERVPRO of E.Vancouver/Clark Co responds to your flood and storm damage

Flooding at your property can be very stressful. The last thing you want is to go through a disaster and have no renter’s insurance or any idea how to proceed. As a renter, it is best to prepare and know for what you are accountable. This breakdown of duties can help you avoid confusion.

Tenant Responsibilities

As a renter, you are more protected than you might realize. For instance, if you can no longer occupy your commercial space because of flood damage, you have some options:

  • Most insurance coverage will take care of temporary relocation costs. If your business is unable to be used because of excessive damage, you will have the option to move.
  • You will not be obligated to pay for the amount of time that you have vacated the original space. What if you are not displaced but the damage is still significant? You might be able to ask for a rent deduction.
  • You should also have the option to cancel your lease when you need to relocate. Make sure to inform the property owner either before moving out or soon after.

One thing a tenant should always have is renter’s insurance. You can never predict when disaster will strike in Lacamas, WA. Since you are still responsible for your possessions, it would be better to know that you are covered.

Property Owner Responsibilities

The property owner is responsible for all damage done to the building they are leasing. That includes anything rented to the tenant, such as appliances. However, most property insurance does not include flooding. Property owners should look at their policies and buy flood insurance if needed. The number of a water damage repair service can also come in handy when an emergency arises.

At flood at your property does not need to be the end of the world. As a tenant, make sure you have good renter’s insurance and honest communication with the property owner. As an owner, flood insurance may be a wise idea. Stay prepared, and you can hopefully avoid stress and get back to normal in no time.

After a Home Fire, There Are Plenty of Cleaning Jobs To Go Around

2/4/2019 (Permalink)

House fire in a Orchards, WA home

Fire damage in a home is often less of a problem than smoke damage. The reason is simple. The fire may be small, but smoke travels everywhere. Everything smoke touches needs cleaning. Luckily, dry-cleaning solves this problem for many fabrics. They include:

  • Drapes and other window dressings
  • Tapestries and Persian carpets
  • Clothing that you would dry clean
  • Any other exposed material which requires dry cleaning

Removal and Cleaning Applies to More Than Fabrics

The general rule after a fire is to remove everything from the home that’s not nailed down. Attempting to clean anything in place only makes the situation worse. All content cleaning should happen outside the home, but where? Dry-cleaning is only part of the answer. Others are:

  • Electronics cleaners for home entertainment equipment, computers, and appliances
  • Sonic cleaners for window blinds and other non-porous non-electric items
  • Art restoration specialists for paintings, sculptures and other artistic pieces
  • Laundry service for everything washable

Don’t Bring Anything Back to Your Smoke-Damaged Home

Your home is still suffering from the effects of the fire. Don’t return your newly-cleaned items only to have them contaminated again. If your things are ready to pick up, you need to solve the problem of content storage. Before you go out looking for storage, try the following:

  1. See if the cleaner will hold your items as a courtesy. Free storage is the best of all the alternatives. Be appreciative.
  2. The cleaner will hold your items for a storage charge. You are going to pay someone for storage. Why not pay someone who knows how to take care of your items?
  3. The cleaner will not hold your items. Ask for any recommendations on storage conditions or facilities. Perhaps the cleaner would be willing to package your items for safe storage.

If your home has a fire, you will want the services of fire remediation experts located in the Orchards, WA, area. They will deal with the smoke and other damage and get you and your mountain of dry-cleaning home quickly.

Top 3 Common Places in Your Home Mold Might Be Hiding

1/25/2019 (Permalink)

Mold damage on wall in a Cascade Place, WA residence

3 Common Hidden Places Where Mold Is Often Found

If you notice a musty smell in your home or leaking water, it is possible that mold might be hiding in spots that you don’t check often. When it comes to combatting mold growth, immediate action is the key to preventing extensive damage to the structure of your home. If you suspect that mold might be lurking in your home in Cascade Place, WA, but aren’t sure where to look, inspect these three common hidden places where mold is often found.

1. Behind Your Walls

Mold often grows inside your walls when your home has recently experienced water damage due to flooding, a leaking roof, or a broken pipe. If you notice peeling wallpaper or mold on the surface of your wall, there’s a good chance that mold has already made its way inside. Once this has occurred, the removal process can be quite lengthy and require replacing sections of moldy drywall. It is essential you contact a mold remediation specialist who can determine the extent of the damage and take the appropriate action.

2. Beneath Laminate Flooring

Flooding and large, uncleaned spills on laminate floors can result in water damage if left unaddressed. Although this type of flooring is designed to be water resistant, large puddles of water can soak its ways into laminate and settle underneath. You can tell this might be a problem if you notice warping, cracking, crowning, or other damage to the surface of the floor.

3. Underneath the Sink

If you don’t often examine the area beneath your sink for mold growth, now might be a good time to start! Leaks, spills, and increased humidity can lead to this issue. If you notice mold on wood underneath your sink, the correct cleaning method will depend on whether the wood type is porous or non-porous.

When left untreated, mold growth in your home will only get worse. If you suspect there might be mold in your home but can’t easily locate it, try inspecting these three common, hidden places!

5 Things You Need To Know About Broken Pipes

1/18/2019 (Permalink)

Water leak in a Camas, WA home

5 Things You Need To Know About Broken Pipes

To get the most out of your Camas, WA, home, you need a functioning plumbing system. After all, you probably use running water in your house every day. Therefore, you must watch for the warning signs of plumbing damage. Here are five things you need to know about a pipe burst.

1. Pipes Freeze

When temperatures drop, the water inside your pipes can freeze. As you probably know, water expands as it freezes. This expansion can cause your water line and other pipes to break.

2. Crowded Cabinets Hide Leaks

The areas beneath your kitchen and bathroom sinks are good places to store household chemicals and other items. If you overcrowd these spaces, though, you may not notice a water leak. Accordingly, routinely clean out cabinets and inspect your plumbing system.

3. Plumbing Systems Should Not Be Loud

Pipes generally make a bit of noise when water passes through them. Knocking, creaking, moaning and other noises, however, are not normal. If you have noisy pipes, you may need to take steps to protect your pipes from extensive damage.

4. Water Heaters Require Flushing

While a pipe burst can cause a mess, flooding from an old, damaged or ineffective water heater can be just as bad. By regularly flushing your home’s water heater, you remove sediment before it can cause a catastrophic problem.

5. Water Damage May Be Extensive

Even with your best efforts, you may not be able to avoid a home flood. You must understand that floodwaters can cause extensive damage. If your home survives a flood, consider working with a floodwater restoration service to be sure you restore your house to its pre-flood condition.

Like most homeowners, you don’t want to have to deal with a pipe burst. By understanding some fundamental facts about broken plumbing, though, you can develop a plan for keeping your home’s pipes in excellent shape.

What Does a Commercial Property Insurance Policy Cover?

1/11/2019 (Permalink)

Commercial storm damage in Vancouver, WA

What Does Commercial Insurance Cover?

Whether your business is big or small, new or old, property insurance is something you need. Despite how far reaching these policies are, there are important things that they don’t cover. Do you know the difference? Learn more about what commercial insurance can cover and how it benefits your Vancouver, WA, business.

Commercial policies are known for covering your building and all its contents, as well as things immediately outside of it. That list is long and can include:

  • Computers
  • Inventory
  • Furniture
  • Signs

But for all the things they do cover, these policies have many things they don’t cover. Knowing what those are can be important to avoiding complications following a disaster.

Weather Damage

Some commercial insurance policies limit coverage of damage caused by things like earthquakes, hurricanes, tornadoes and floods. Policies that do provide such coverage may have limitations, such as not covering outdoor property such as company vehicles or fences. It’s generally worthwhile to check your policy if you’re in a weather disaster-prone area.

Disaster Cleanup

Commercial property insurance typically is meant to float a company through a great loss, natural or manmade. But that doesn’t always mean it will cover the costs of cleaning, rebuilding, repairing, and such following the loss. Discuss what is covered and isn’t with regards to mitigation and remediation well in advance of a disaster so you don’t get a rude awakening.

Outdoor Property

Most policies limit their coverage to items inside the building, but some will cover property up to a certain distance away. This can be critical when it comes to damage of satellite dishes, fences, signs and other outdoor property.

Bills from fire damage or another business catastrophe can be enough to send a commercial property under. But the story doesn’t have to end that way. Learn the ins and outs of commercial insurance policies, and you’ll know what to look for to protect your business.

4 Tips for Preparing Your Building for Spring

12/31/2018 (Permalink)

Many commercial building owners think that just because temperatures outside get warmer, the potential hazards of winter pass. A spring thaw can easily cause flooding in your building in Fishers Landing East, WA, however, if you are not prepared. Make sure your building is ready from the bottom to the top for those April showers.

1. Basement Preparation

The basement or lowest floor of your building is susceptible to a spring flood as soon as winter snow and ice start melting. In addition to taking the appropriate measures to keep water out, such as having your foundation inspected, you should also complete and check the following items off your list:

• Purchase an automatic sump pump
• Install flood sensors
• Elevate sensitive machinery off the floor

2. Plumbing Protection

A frozen pipe can burst even when it starts warming back up. If the temperature change is too sudden, the pipes may not be able to withstand the contrast. Keep the thermostat in your building set to at least 55 degrees all the time so that your pipes are still kept safe overnight.

3. Roof Inspection

The beginning of spring is a great time to have your roof professionally inspected. Contractors can identify damage and other weak spots, and water restoration specialists can remediate any flooding that occurred during the winter.

4. Drainage Clearing

Falling leaves and twigs that get blown into gutter and downspouts during the winter need to be cleared out before spring rains begin. When a spout is clogged, rain must find another path off the building, and it is usually not the path you would prefer. Clean your drainage system completely so that rainwater has somewhere to go.

When you see ice and snow melting, you know it’s time to prepare your building for warmer weather. Following these tips can help ensure a smooth transition from winter to spring and keep your building from flooding.

Holiday Home Maintenance: Water Heater Flush

12/24/2018 (Permalink)

Check your water heater in Vancouver, WA

Prepare for holiday guests by making sure your water heater is working its best. If you are hosting some out-of-town guests at your home in Vancouver, WA, you are probably busy making sure your guests will feel welcome and comfortable. A lot of additional demand will be placed on your hot water tank this holiday season, so here is a brief guide that will help you be ready. This is an easy way to ensure holiday memories aren’t tarnished with cold showers and house floods.

Quick Guide for a Water Heater Flush

  1. Turn off electricity by finding the designated switch in the breaker box.
  2. Connect a hose and open the drain valve.
  3. Turn off the water supply.
  4. Refill the tank.
  5. Turn on power.

Because the water is very hot, be sure to use caution. Make sure you don’t touch the draining water and protect your hands by wearing gloves when handling the hose.

Read These Tips Before You Start

While the steps are simple, there are a couple of tricks that will help you after you start draining the water heater. First, make sure the pressure release valve is open. This is located on top of the tank. Close this valve again when you are ready to refill the tank.

Second, turn on the hot water at your kitchen faucet. This creates some air that will help with draining the tank. Don’t turn the faucet off until you have finished refilling the tank. The water at your kitchen faucet will start flowing normally again when the tank is full.

Ensure a Smooth Holiday

Low water pressure or a flood from an eroded water tank can interrupt your holiday and leave you unable to give house guests what they need. Prevent water heater problems by doing maintenance once a year. If you haven’t flushed your tank in a long time, do it now! Flood damage restoration is probably not something you want to do during the holidays, but thankfully there are experts available if you do have an emergency.

The Problem of Water After a House Fire

12/24/2018 (Permalink)

House fire in Camas,WA

You may be surprised to learn that some of the most frustrating fire damage has to do with water. After the flames are gone and the smoke has settled, you may still have plenty of water damage to deal with. As you consider the odors, the soot, the damaged furnishings, burned structures, and soaking rooms, the whole situation can seem insurmountable. A clear solution to this problem is hiring restoration professionals.

Why Water's a Problem

How does water cause damage after a fire?

  • Water from the fire hose collects as it puts out flames.
  • Powerful sprays of water or foam move items around.
  • Pipes burst due to extreme temperatures.
  • Openings in the roof or walls allow rain and snow into the home.
  • Sitting water and hidden moisture can lead to mold.

As surprising as it may be, water damage is one of the biggest issues you'll face after a fire.

Your First Steps After Fire

The first few hours after the fire are the most important. As soon as you can, contact your insurance company. During this call, you can find out what your policy covers, and you may get recommendations concerning water and fire damage professionals in Camas, WA. When you have the go-ahead from the fire department, collect important paperwork, receipts, and any necessary items that haven't been too impacted by the fire.

Involve Professionals in the Recovery

Next, you should contact the fire and water damage remediation company. These professionals know which inspections must be completed and can make sure that repairs are completed in compliance with local and national regulations. They also have specialized training and equipment to deal with both damages from the fire, water, and smoke.

As you put plans into place for recovering from fire damage, don't forget to make plans for water damage as well. Take time to choose a company that understands the potential for all types of damage after a fire.

Why Does Mold Keep Growing In the Same Place?

11/28/2018 (Permalink)

Mold remediation in Cascade Place,WA

Mold mitigation is intended to get rid of active growth and reduce spore levels to prevent mold from reforming. If mold returns in the same place, the underlying cause has not been resolved. It is necessary to address the factors that lead to mold growth.

Moisture Remains Available

Mold will regrow in the same place if sufficient levels of moisture are present. Some of the most common recurring or persistent causes of excessive moisture include:

  • Condensation
  • High humidity levels
  • Poor ventilation
  • Leaky pipes or roofing
  • Water damage

It may be necessary to take measures to seal the building envelope to keep out moisture. You may also want to use a dehumidifier to lower the level of ambient moisture in the air.

Nutriment Remains Available

Mold also requires a food source in order to thrive. This nutriment often comes in the form of cellulose. These plant fibers are found in:

  • Carpet
  • Drywall
  • Insulation
  • Paper
  • Wood

If a porous material has been exposed to mold, it will probably need to be torn out and replaced. Cleaning mold growth off of a porous surface will not eliminate the underlying structure of colonies, and they may reemerge if favorable conditions persist.

Conditions Are Still Suitable

It may be necessary to take several measures to prevent mold from returning. In addition to getting rid of moisture and food sources, you may also need to:

  • Tear out and replace porous materials
  • Reduce humidity
  • Increase air circulation
  • Regularly clean the area
  • Use mold prevention treatments

These are several reasons why mold may grow in the same place and ways to stop regrowth. If you have already gone through mold mitigation at a commercial property in Cascade Place, WA, contact the service to report that mold growth has resumed. You may want to schedule an inspection with another full-service company that specializes in mold mitigation and water damage restoration.

4 Forms of Damage Your Business May Sustain During a Fire

11/21/2018 (Permalink)

Commercia storm damage in Camas,WA

Different Forms of Damage a Fire Can Cause to Your Building

A fire can be a devastating disaster for any business in Camas, WA. The extent of fire damage may depend on a variety of factors, including the size of the blaze and how quickly it is extinguished. Large infernos can cause significant destruction that may interrupt normal business operations. To complicate matters, a fire can cause several different forms of damage within your building.

1. Burned Objects

The most obvious form of destruction may be charred and incinerated objects. Office equipment, furniture, walls and flooring frequently suffer extensive harm during a business fire.

2. Soot Damage

Items not consumed by the blaze may be covered in soot. Fine soot particles can also infiltrate electronic devices and damage circuits and other sensitive internal components.

3. Lingering Smoke Odor

In addition to direct fire damage and soot residue, an obnoxious smoke odor may linger for an extended period. The smell may be challenging to eliminate because smoke particles often cling to upholstered furniture and settle inside small areas inside your office space, including HVAC ducts.

4. Water Damage

Water may be another culprit of damage. If the blaze is small and quickly contained, problems from water may be confined to the area where fire sprinklers activated to help douse the flames. If, on the other hand, extinguishing a fire requires the assistance of firefighters and a fire hose, your building may experience significant water destruction.

Specific forms of damage may include saturated flooring and drywall as well as soaked electronic equipment and documents. Water saturation can also introduce hazards, including the risk of electric shock and potential mold contamination.

A commercial fire can result in multiple forms of damage. Depending on the amount of destruction, your building may require extensive fire damage cleanup and restoration initiatives. Although no business is immune from a fire threat, recognizing the various forms of destruction that can occur may help you better prepare for a potential blaze.

How To Mitigate Mold After Flooding

11/13/2018 (Permalink)

Mold remediation in a Cascade Place, WA home

Mold may start to grow in as little as 24 to 48 hours immediately following a flood. If your home experiences flooding, you should get rid of standing water, clean, disinfect, and dry the affected area as soon as possible. The following measures may prevent or limit the severity of mold growth.

Eliminate Flood Water

The faster you get flood water out of your home, the less likely mold spores will be to multiply. There are several ways to make your home less inviting for mold:

  • Pump out remaining water
  • Tear out porous contents and building materials
  • Use a wet vac to get rid of any puddles

Once all of the flood water is gone, it is time to clean and disinfect the affected area.

Clean and Disinfect

Flood water is classified as Category Three black water. This means that standing water may contain

  • Bacteria
  • Chemicals
  • Heavy metals
  • Sewage

For this reason, it is necessary to disinfect all surfaces and contents exposed to flood water. Mold also flourishes in undisturbed locations. Cleaning surfaces and eliminating porous contents that cannot be thoroughly cleaned, such as carpet or drywall, will make mold growth less likely.

Dry the Area

The more you can lower moisture levels following a flood, the less likely mold will be to grow. For this reason, homeowners or restoration experts should use equipment such as commercial- or industrial-grade

  • Air movers
  • Dehumidifiers
  • Fans

All of these appliances help to speed up drying. Dehumidifiers are particularly useful for maintaining low moisture levels in the air and drawing dampness out of semi-porous surfaces.

Removing water, cleaning and disinfecting, and drying are all ways to reduce the risk of mold growth. For the fastest mitigation process and less of an opportunity for mold to develop, rely on the professional equipment and extensive experience of residential water and storm damage specialists in Cascade Place,WA.

3 Lint Cleaning Techniques for Preventing a Dryer Fire

10/24/2018 (Permalink)

Protecting your Orchards, WA, home from fires can keep your family and investment safe. Homes fires can have many sources; however, clothes dryers are often the culprit. Lint and dust collect in several parts of the unit and increase the risk of a blaze that could spread quickly. You can lower the risk of a lint fire by using a few daily and weekly cleaning strategies, and most are simple to perform.

1. Clean the Lint Screen and Trap Area

Lint can gather in the dryer’s screen and down in the trap where the filter sits. This could cause a dryer fire because the accumulated lint might be difficult to see, even when the screen is removed. To clean this area, pull the screen out, remove the excess lint and then rinse the part with water. Next, use a slim vacuum attachment to clean the empty trap. Remember to dispose of all the lint carefully.

2. Vacuum Around the Dryer Weekly

Lint and dust can gather behind and under your dryer, increasing the odds of a lint fire. This can be especially dangerous if you have a large family with multiple individuals doing laundry throughout the week. However, you can keep the area clean with weekly vacuuming, which can be especially important if your dryer does not sit flush to the floor.

3. Clean the Exhaust Hose

Cleaning out your dryer’s exhaust hose can keep the unit functioning efficiently and prevent fire damage that could spread to other rooms. Before you begin, unplug the dryer to prevent the risk of electric shock. Vacuum the inside of the hose and use a hook tool to ensure it is completely empty of lint before you reattach it. You can ask a fire damage and restoration service to inspect your dryer if you are unsure about whether your cleaning techniques are effective.

A lint fire can devastate your Orchards,WA, home. Knowing how to maintain your dryer can reduce the risk and may even extend the life of the unit.

Weather and Your Business: Understanding that Flooding May Be the Least of Your Concerns

10/19/2018 (Permalink)

Water damage in a correctional facility in Camas,WA

Many building owners worry about flood damage, but a flood is not the only problem caused by storms. Storms produce a variety of elements that can be equally unfavorable to a property, and as a property owner or manager, you may want to be aware of each.

1. Water Damage

Floodwaters are only one type of water damage, and it is not the most common. Most damage stems from persistent leaks or holes in your roofline. These issues cause significant loss to occur over time. Leaks can cause sagging of ceilings, rotting out of joists, and even the spread of molds and mildews. Additionally, while not necessarily storm-related, persistent leaks from pipes can cause the pipe to corrode and fail, resulting in a flood.

2. Hail Damage

While flood damage can be a threat, hail damage may pose a more imminent concern. Hail occurs when temperatures allow for rain to develop into large chunks of ice, sometimes resulting in baseball size masses. These pieces of ice can cause significant property damage, from broken windows to holes in your roofline. Inspecting your property after a hail storm should be a top priority.

3. Wind Damage

The most common cause of storm damage is the wind. Wind damage can peel back siding and roofing shingles, and it can launch random debris, like sticks and lawn ornament, making them volatile projectiles. In high wind situations, property managers should keep employees and clients clear of windows.

4. Renovating the Damage

It may be wise for property owners to plan ahead. Some restoration companies in Camas, WA, provide an emergency planning service for businesses. This service may include an initial analysis of your property and a customized plan for restoration and recovery in the event of a disaster.

Flood damage may be a concern as a property owner or manager, but storms can produce hail and high winds that can be equally damaging to property. Granted, water damage is the most common cause of property damage, but even that is not only caused by flooding.

Fixing a Basement Flood in 3 Steps

10/8/2018 (Permalink)

Flooded basement in Vancouver,WA

Sometimes you do all the right things to prevent a flooded basement, but it still happens. This is often due to extreme weather or a mechanical failure with the sump pump. Basement flooding is a big job that needs your immediate attention. Though it is a lot of work, it comes down to three key steps:

1. Be safe

Electrical shock is the biggest, most immediate risk to your health when you have a basement flood. Once water is in contact with live electricity, you cannot enter or even touch the water. Be sure to have the electricity (and gas) to your property turned off if the water in your basement is high enough to reach electrical outlets or other appliances.

2. Remove water

Once the electricity to your property is turned off, you need to remove all the water from the basement flood. It’s ideal to have the water pumped, so the job can be done as quickly as possible. If you are waiting for professional help to arrive, go ahead and use any resource you can to start water removal. Materials begin to break down quickly in water, and mold can even start developing in the first 24 to 48 hours.

3. Clean and restore

Building materials that are below the flood line are going to need to be removed and replaced. This may include subflooring, carpet pads, and wallboard. Electrical outlets and wiring that have been submerged should also be replaced. Carpet damaged from a basement flood of Category 1 water may be saved and dried outdoors. Wallboard above the flood line may also be saved.

Don’t assume flood damage in Vancouver, WA, is included under your insurance coverage. Water damage is a complicated claim, and it’s typically not covered if the damage is from a weather-related event. Sudden and unexpected floods from pipe or line failures are typically covered; however, not if the damage is due to the neglect of a leaky pipe that had been ignored.

Cooking Can Cost an Estimated $853 Million per Year!

9/27/2018 (Permalink)

Stay safe while cooking.

Cooking fires are the leading cause home fires and fire-related injuries in the US. Fire Departments respond to an estimated 156,600 home structure fires every year and 2 out of 5 cooking related.  More that $853 Million* in property damages each year are fires as a result of cooking. Thousand of cooking related fire injuries are reported every year.  SERVPRO offers you these safety tips to ensure your safety and your homes safety. 

Call SERVPRO of E. Vancouver/Clark Co. @ 360-254-0049

  1. Don't ever wear loose clothing while cooking
  2. Never leave cooking food unattended
  3. Check food regularly and never leave the house
  4. Keep children away from the cooking area
  5. Keep any flammables far away from the cooking area
  6. Clean cooking area often to prevent grease buildup
  7. Purchase a Fire extinguisher and be properly trained
  8. Always check the kitchen before going to bed
  9. Make sure smoke alarms are installed on each level of the home and outside all sleeping areas.
  10. BE SAFE THE SERVPRO WAY

Home Fire Facts

9/27/2018 (Permalink)

Boarding up a home while working with the Red Cross

SERVPRO: Proud National Sponsor of American Red Cross Ready Rating Program.

Home Fires, America's Biggest Disaster Threat.

  • Nearly 47,000 fires occur during the winter holidays claiming more than 500 lives, causing more than 2,200  injuries, and costing $554 million in property damage.
  • On average, one of every 22 home fires started by Christmas trees result in death.
  • Candle fires are four times as likely to occur during the winter holidays.
  • During the winter holiday season, an average of 40 home fires per day are caused by children playing.
  • The number of home fires the American Red Cross has responded to has risen 10% since 2000.
  • Having a working smoke alarm reduces one's chances of dying in a fire by nearly half.

Sources: American Red Cross, U.S. Fire Administration, and the National Fire Protection Association.

For further questions or help with fire clean-up needs, please contact SERVPRO of E. Vancouver/Clark Co. 360-254-0049

Storm Damage Remediation

9/19/2018 (Permalink)

Air mover on a commercial storm damage in Camas, WA

As homeowners in Camas, WA, and other locations around the country are likely to attest, the clean up, repair, and restoration chores that emerge after a damaging storm are at minimum, a nuisance, and in many cases, a much more serious undertaking. Storm damage remediation can range from a clean up to a tear out to a rebuild, depending on the type and extent of the destruction.

The Usual Suspect: Water

One of the most frequent and frustrating problems property owners face is the damaging effects of water infiltration. To further complicate the challenge of inundation, floodwater from rivers and streams brings the specter of biological contamination, commonly known as black water. Once a destructive storm has passed, assessment of its damage may begin and progress to the following procedures:

  1. The extraction of water through pumping, mopping and dehumidification.
  2. Tear out of wet materials to prevent mold growth.
  3. Drying of the structure.
  4. Decontamination of salvageable materials.
  5. Repair and replacement of compromised building material and furnishings.

While it is true that many materials that have been subjected to black water contamination will have to be discarded, other types of water damage can be mitigated. A professional assessment can be very helpful in making the correct determination, especially with regard to the safety of the home and its furnishings.

Documentation is Vital

Document the damage before initiating storm restoration. It is likely to be necessary in filing flood insurance claims, and there may be a delay in the arrival of an adjuster if flooding is widespread. Digital pictures and/or video that can be easily emailed are the preferred media.

Humanity’s relationship to the planet’s most abundant natural resource can seem paradoxical, particularly in the midst of a tear out of the cherished furnishings of a home. Keeping water where it belongs and a balanced perspective are central to the experience of homeownership.

The EPA Has Guidelines for Do-It-Yourself Mold Removal

9/12/2018 (Permalink)

Mold damage in a Vancouver, WA residential

The government knows that house mold is a problem. They know that removal should be left to professionals. However, they also know that regardless of what they say, you will try to remove it yourself. With that in mind, the EPA has published guidelines for do-it-yourself mold removal. After seeing what is involved, you may decide to contact local mold removal specialists after all. You will find them in Vancouver, WA, and the surrounding area. There are several conditions under which you should not attempt the removal.

  • Do not attempt removal if the mold growth extends beyond a single area of 10 square feet.
  • If you have health issues, consult your health professional before attempting cleanup.
  • If your plan is to solve your mold problem with paint and caulk, stop here. The mold needs to be removed and not just covered up.
    Do Not Attempt Mold Removal Without Basic

Safety Equipment

House mold removal is serious business and safe removal calls for the use of safety equipment.

  • Wear an N-95 mask. These are available at your local hardware store.
  • Wear long gloves that extend to the middle of the forearm.
  • Wear protective goggles that do not have air vents. Your goal with goggles is to keep the mold spores away from your eyes.
    It’s Time to Start the Actual Removal Process
    If your mold situation meets the guidelines and if you have the proper equipment, then you are ready to get started. There are some things to keep in mind.
  • Your job here is to clean the mold, not make it airborne and spread it through the house.
  • Don’t expect things to return to the condition they were in before the mold.
  • Anyone who is not properly protected should not be near or part of the mold removal.
    As you can see, the safe removal of house mold is a detailed and complicated process. For this reason, many people eventually decide to call upon mold removal professionals to handle the job.

The Risks of Commercial Polybutylene Piping

9/12/2018 (Permalink)

Air mover on a bathroom leak over the basement in a Vancouver, WA church

If you have an older commercial property, it may have polybutylene pipes. As a staple of late twentieth-century construction, it was widely implemented as a cheaper alternative to traditional piping. This material was later found to have problems with longevity. Your Vancouver, WA, business could be at risk because of this pipe type, and here is what to look for and consider.

Identifying the Pipes

The most widely implemented use for this material was to feed water from a water line into a commercial building. The polymer typically comes in a few colors: white, gray and blue. These pipes are typically located in or around a number of locations:

  • Basements
  • Utilities
  • Water meters
  • Shutoff valves
  • Water heaters

If you are unsure of what material your business utilizes, an inspector or plumber may be able to give you a definitive answer. The tubing types often look similar and can easily be misidentified by untrained individuals.

Considering Reasons to Replace

A class action lawsuit in 1995, Cox v. Shell Oil, won in favor of consumers with the conclusion that polybutylene pipes damaged too easily and were not a proper installation. It phased out of the market in the United States following that.

Typical chemicals in the water supply, such as chlorine, deteriorate the interior of the pipe until it breaks. This risks a pipe break leading to costly water damage. Local building codes may even explicitly forbid the polymer piping from being used due to these risks.

Replacing the Pipes

With the knowledge of why the pipes are dangerous, you are likely wondering how to remedy it. You can work out what’s salvageable from your old system with the assistance of a plumber. Most likely, you will be advised to install new plumbing.

Treating a Broken Pipe

If you cannot replace the pipes in the near future, you should plan for potential damage. An expert water damage treatment crew can remove water from the affected areas of your property. Alternatively, updated plumbing and proper maintenance of the system can help prevent repair costs related to any problematic polybutylene.

How To Dry-Clean Your Smoke Damaged Clothing

8/28/2018 (Permalink)

Fire damage in storage on Lacamas, WA

If you recently experienced a fire at your Lacamas, WA, business, and have business clothing that was damaged and can only be laundered by dry-cleaning, you are probably wondering what you can do to fix the appearance and the smell. Fortunately, help is here. Follow these three steps to get your items back in shape.

1. Remove Any Visible Soot

If your clothing has a lot of soot just sitting on it, remove as much as you can before taking any further cleaning steps. You can use a vacuum cleaner or simply shake the clothes off in the outdoor air to get off as much debris as possible.

2. Find Good Content Storage

It is often a good idea to use a fire restoration company, or somewhere similar, to store your smoke damaged items after removing excess soot. This is an important step in the content storage and cleaning process as it gives you somewhere to house everything that needs to be cleaned, rather than forcing you to store it all somewhere that could become soiled from any remaining ashes.

3. Dry Clean Your Clothing

You will want to choose a dry-cleaning company with extensive experience in handling post-fire clothing in order to ensure that your clothing has the best chance of being fully restored. In some cases, the fire restoration and clean-up company that is storing your items may be able to clean them and return them to their original state. Do your research and make sure that the company handling your possessions is one that you can trust.

Dry-cleaning will be your best bet to get your work clothes back in shape after your business’s Lacamas, WA, fire. Understanding your preliminary steps and the importance of research before making any decisions will help you increase your chances of getting your clothing back to the way they were before the damage.

How To Prepare for a Storm

8/21/2018 (Permalink)

Roof damaged by a wind storm in a Orchards, WA home

As a business owner in Orchards, WA, you know you can't prepare for every eventuality. There are too many problems that can crop up with your commercial building. However, you can prepare for some worst-case scenarios. With the help of a commercial storm damage repair crew, you can create a storm preparedness plan to help you be ready for the aftermath of bad weather. Use these four tips to get started.

1. Collect an Emergency Kit

Having a first-aid kit on hand during bad weather can give you and your employees peace of mind. Your kit should be full of bandages, blankets and nonperishable foods. Make this kit available even when you're not there to help keep everyone who uses your building safe.

2. Institute an Evacuation Plan

How should people leave the building during a storm? Create an evacuation plan for every situation that may affect your area. During flooding, for example, you may want people to go to higher ground. During a tornado, however, your employees may be better served by finding a structurally sound place inside of the building to hunker down.

3. Write Up a Contact List

You may not always be there when a storm strikes. Your employees need to know who to call if a storm damages your building. Part of good property management is creating a contact list. This can include emergency service numbers, and you may also want to include phone numbers for plumbers, storm damage remediation teams and the like.

4. Make a Backup Plan

Think about what you would do if your building can no longer be occupied. In this part of a storm preparedness plan, you may want to come up with a business continuity plan. This can include having interruption insurance or setting up a temporary office space.

You may never know how a storm is going to affect your building until it is over. You can create a storm preparedness plan to help yourself get ready for the worst-case scenario.

What To Do After a Toilet Overflow

8/14/2018 (Permalink)

Air mover on water loss bathroom in Vancouver, WA

An overflowing toilet is a frustrating problem, no matter what the circumstances involve. However, when the overflow involves a sewage backup, the problem becomes much more serious. Sewer damage could contain viruses, bacteria, and other illness-carrying microbes. The possible risks associated with contamination could affect your Vancouver, WA, home and your family for many years.

  • Toilet Overflow: Blockage in the plumbing system causes the toilet to overflow. In this case, the flooding water hasn't passed through the sewer system. Water damage may occur, but you won't have to involve the sewage company.
  • Plumbing System Overflow: Water from the sewage system backs up through residential lateral pipes and into homes. This water is often filled with serious contaminants, such as raw sewage.

If you can't tell whether you have an overflowing toilet or a sewage situation, contact a professional immediately. If you have a flooded toilet, you may be able to handle the problem yourself.

Step 1: Stop Flushing

Much of the time when homeowners see something they don't like in the toilet, they flush. Unfortunately, this will only make a flooded toilet situation worse. Each flush contains more than a gallon of water that you'll have to clean up off the floor.

Step 2: Turn Off the Water

There should be a water shut-off valve located near the floor behind the toilet. Once the water has been shut off, you won't have to worry about more water making the situation worse.

Step 3: Clean Up Spilled Water

If the toilet was only flushed once or twice, you can probably mop it up pretty quickly. If there were more flushes and the resulting four to five gallons of water, you may want to contact a professional to prevent water damage.

Step 4: Address the Clog

Hopefully, you'll be able to dislodge whatever was stuck in the pipes and return to your normal daily activities. Otherwise, you may need to contact a professional.

Remember to protect your home and family from sewer damage. Learn how to recognize the type of trouble you have and take the right steps for correction.

Mold Problems: At the Intersection of Water and Dirt

7/24/2018 (Permalink)

Since mold spores are everywhere, you can't always prevent mold growth.

Your commercial property in Vancouver, WA, can easily become a breeding ground for mold growth. Even with regular inspection and maintenance, mold problems can still occur. Excess dust and moisture can linger in hidden places and combine forces to cause a fungal infestation that can only be remedied by mold remediation experts. Here are the top four places mold likes to hide in commercial buildings.

1. Carpet

Carpet has many crevices where mold spores can hide and many surfaces to which it is easy for mold to adhere. While you can't prevent all spills and can't always control how well people clean up after themselves when they do spill, you can dehumidify the room by increasing air flow to the area. This can help dry out the carpet and prevent mold growth.

2. Ceiling Tiles

Ceiling tiles are often made of porous material, which allows mold to take root. Watch out for water damage in ceiling tiles and get it fixed as fast as possible. It only takes a day or two for mold to start to grow in places where leaks have occurred. Because the growth usually starts on the side of the tile that is hidden, it can become a big problem before it is noticed.

3. Walls

Walls present the same difficulty that ceiling tiles do. The moisture problem contributing to the mold issue is often inside the wall and thus can become significantly moldy long before it is detected. When this happens, it is best to let remediation experts handle the problem to ensure it is resolved completely.

4. Air Ducts

The dust in air ducts can attract mold spores and give them a place to grow. When coupled with high humidity, the mold problem gets larger. Regular cleaning and maintenance of the HVAC system is necessary to detect or prevent mold problems in the ducts.

Since mold spores are everywhere, you can't always prevent mold growth. You can, however, stop the problem before it gets out of hand if you are vigilant. For more information, visit http://www.SERVPROevancouverclarkco.com/.

5 Ways Furnace Maintenance Can Make Your Home Safer

7/24/2018 (Permalink)

Regular furnace maintenance is one thing you should always do to keep your home safe.

As a homeowner in Vancouver, WA, you have the worst-case scenario on your mind. After all, if a storm damages your roof or a fire burns your kitchen, you are the one who has to call in a restoration team to deal with the aftermath. Taking preventative measures can help you avoid smoke or fire cleaning. Even something like normal furnace maintenance can help make your house safer.

1. Make Sure It Works: The first thing regular maintenance does is ensure your furnace will work when you need it to. Going through the winter without a working heating device can leave you and your family stranded in a cold situation.
2. Reduce Buildup: Furnace filters help keep the air in your home clean. If these filters aren't cleaned regularly, the gunk in them could cause the furnace to overheat. An overheating furnace could lead to a fire. Regularly replacing your furnace filter can actually reduce the need for fire cleaning.
3. Fix Faults: As furnaces age, they may accumulate faults. Faulty wires and poor shut-off mechanisms can make your home more dangerous. Faulty wires can easily cause sparks that lead to smoky fires and the need for a major smoke cleaning in your house.
4. Contain Gas: If your unit uses gas to heat the home, you have to worry about the gas filling your house. However, proper maintenance looks at the gas lines to ensure everything is hooked up properly. When you have this inspection done annually, it's easy for you to be aware of a potential problem.
5. Protect Fuses: Some older furnaces may cause a circuit in your house to trip. If you have a professional look at the equipment regularly, you will know when it is no longer functioning on the electrical system.

If you don't want to hire a professional to perform smoke or fire cleaning, you need to do what you can to prevent a fire from breaking out in your house. Regular furnace maintenance is one thing you should always do to keep your home safe. For more information, visit http://www.SERVPROevancouverclarkco.com/.

5 Steps to Prevent Mold Growth After a Flood

7/24/2018 (Permalink)

These steps will help prevent mold growth in your Vancouver, WA, home.

If your Vancouver, WA, home has experienced a flood following a storm, you might be considered about mold growth, as you should be. After flooding, homeowners only have about 36 hours to act before mildew and mold can start to grow. Fortunately, there are steps you can take to prevent mold from growing in your home.

1. Remove Wet Items

The first thing to remove from the home are big, wet items like furniture, curtains, and pillows. They can hold a lot of moisture, so move them to the driveway or garage until they dry out completely.

2. Use a Wet Vac

Shop vacs or web vacs can remove water from wet carpets. If you don’t own a shop vac, you can rent one from a hardware store. You can also hire a professional to come in and take care of your carpets for you.

3. Air Out the Area

It might be a good time to invest in a dehumidifier, which will remove the moisture from the area. Fans can also help. If rain has stopped, open doors and windows to give the water somewhere to escape.

4. Remove Molding and Baseboards

Baseboards and crown molding look beautiful, but can prevent the walls from completely drying. Removing all molding from the walls exposes them to air so that they can better dry.

5. Cut Small Holes In the Wall

Walls made out of sheet rock are especially vulnerable to mold growth. Allow them to dry out by cutting small openings along the bottom of the walls. This lets air reach the covering on the inside of the walls in addition to the outside.

These steps will help prevent mold growth in your Vancouver, WA, home. Still, after a few days without power, mold can start to grow. Contacting an expert can help you determine the best route for mold removal. For more information, visit http://www.SERVPROevancouverclarkco.com/.

Proactive Wild Land Fire Information

6/29/2018 (Permalink)

Even though our local home town may not be at immediate risk of wild land fires, we do live in a region of strong possibilities. 

In the teachings of the American Red Cross, wild land fires are the number one most likely disaster concern in our territory.  Wild land fires can easily reach structures if in the path of the fire line.  

The best way to counter act that possibility is to prepare your surroundings and heed the warnings of the local media. Be aware of the different types of warnings. 

Take a moment to read and follow the advice below.

  • Clear leaves and other debris from gutters, eaves, porches and decks. This prevents embers from igniting your home.
  • Remove dead vegetation and other items from under your deck or porch, and within 10 feet of the house. Learn more about the basics of defensible space on the Firewise website.
  • Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
  • Remove flammable materials (firewood stacks, propane tanks) within 30 feet of your home’s foundation and outbuildings, including garages and sheds. If it can catch fire, don’t let it touch your house, deck or porch.
  • Wildfire can spread to tree tops. Prune trees so the lowest branches are 6 to 10 feet from the ground.
  • Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire.
  • Don’t let debris and lawn cuttings linger. Dispose of these items quickly to reduce fuel for fire.
  • Inspect shingles or roof tiles. Replace or repair those that are loose or missing to prevent ember penetration.
  • Cover exterior attic vents with metal wire mesh no larger than 1/8 inch to prevent sparks from entering the home.
  • Enclose under-eave and soffit vents or screens with metal mesh to prevent ember entry.

If any type of fire disaster has affected your life, home or business, please call us.

SERVPRO of E. Vancouver/Clark Co. 

Tips To Locate a Shower Leak

6/21/2018 (Permalink)

The key to protecting your home in Vancouver, WA, from a shower or bathtub leak is to act fast.

You find a wet ceiling on the first floor of your home in Vancouver, WA. It is below the bathroom. How do you know if it a shower or bathtub leak? Review the following tips to find out where the leak is coming from and what to do next.

Shower Pan Problems

A shower pan leak is a common reason for finding water on the ceiling below your bathroom. What is a shower pan and why would it leak?

• A shower pan is a waterproof barricade located between the subfloor and shower tile. It catches water that leaks below the tile and funnels it into the drain. It is typically made from vinyl or lead and can deteriorate as it ages.
• If there is a shower pan leak, common indicators include separation between the bathroom wall and floor and missing grout or mold on the shower floor. The telltale sign is water on the ceiling or space directly below your shower.

First Floor Showers

When you have a shower pan leak, the key is to act immediately when you notice a wet ceiling below the bathroom. But, what happens when your shower is on the first floor and you do not have a basement? How can you tell if a shower or bathtub leak is an issue then?

• If you have a crawlspace, check the ceiling down there every once in a while for water damage. Some indications of a serious problem include black, wet wood and hanging stalactites that resemble icicles.
• For houses on a concrete slab, water from a leaky shower travels along the floors or walls of nearby areas. Be vigilant looking for wetness that does not result from an obvious spill.

The key to protecting your home in Vancouver, WA, from a shower or bathtub leak is to act fast. Heed the above signs that indicate a shower pan problem. If you suspect mold or rot from water damage, contact a water restoration specialist as soon as possible to obtain a thorough inspection and recommendations for next steps.
For more information, visit http://www.SERVPROevancouverclarkco.com/.

A Pipe Broke at My Business, What Now?

6/19/2018 (Permalink)

As soon as you are aware of bursting pipes causing water damage in Vancouver, WA, it is critical to take immediate action.

When your business has water damage in Vancouver, WA, it can be overwhelming. The amount of loss you incur depends both on how long the bursting pipes are gushing water, and how long before the cleaning process begins. It is important to know what actions to take immediately, such as fix the broken pipe, and what could occur if you do not, including mold and secondary damage.

Steps to Take Immediately

As soon as you become aware of the water problem at your commercial property, there are steps to take to reduce further damage and save money:

• Contact a water restoration service as soon as possible. This type of company will arrange to be on site, typically within four hours.
• After the specialists arrive, the process includes stopping the source of the problem, such as repairing bursting pipes. Then the damage will be assessed, water extracted, premises dried and items restored to prior condition when possible.
• The majority of insurance companies cover loss from water damage. This phone call should be made as soon as time allows.

Problems From Waiting too Long

If the water is left sitting for an extended time, whether you are unaware of the problem or choose not to take immediate action, secondary damage may occur:

• Mold infestation is a serious concern when water is left to sit. Mold can quickly spread, causing further damage to other parts of the building that were not initially impacted by the standing water.
• Standing water may cause irreparable destruction to appliances, electrical systems, foundations, ceilings or walls.

As soon as you are aware of bursting pipes causing water damage in Vancouver, WA, it is critical to take immediate action. Acting right away will allow your business to be up and running as soon as possible. It will also prevent secondary damage and mold from occurring, which could lead to a more time intensive and expensive process. For more information, visit http://www.SERVPROevancouverclarkco.com/.

The Costly Phenomena of Hail Damage

6/13/2018 (Permalink)

When hail damage strikes your commercial property, consider contacting a storm damage cleanup and restoration team.

Although perhaps not as spectacular as flooding, tornadoes, or hurricanes, hail may be one of the most costly and damaging weather occurrences each year, according to many climatological experts. With estimates of damage in the billions of dollars, property owners and farmers face losses that only seem to grow with each passing year. Roof damage, smashed windshields, and wrecked crops are only a few of the possible scenarios in Vancouver, WA, when hail strikes.

Size Matters

Hail typically appears during a severe thunderstorm and can often range in size from half of an inch to softball size. When hail reaches about one inch in diameter, it can become capable of immense property damage. As the ice ball size increases, damage may also increase to automobiles, buildings, and machinery. When the hail size rating moves from cosmetic to functional, and finally to irreparable, the destruction may begin to affect employees and their livelihood.

Broken Windows

It is probably no surprise that water damage often follows a severe hail storm. Broken windows and roof damage are only part of the problem. As broken and hail-cracked siding allows rain to seep into the building, insulation can soak up water and cause a great deal of water damage. The same is true of missing shingles and wind-torn flashing. Torrential rain can seep beneath roofing materials and cause water to collect in attics, do electrical damage, and even result in flooding.

Finding Help

Hail can cause roof damage, but it can also cause enough destruction to close your building, and perhaps temporarily close your business. To rectify the situation, when hail damage strikes your commercial property in Vancouver, WA, consider contacting a storm damage cleanup and restoration team to help get your building open again. The team can limit further damage and reduce the building’s down time. That can ultimately save you money and keep your employees or tenants happy.
For more information, visit http://www.SERVPROevancouverclarkco.com/.

Hidden Water

5/31/2018 (Permalink)

We're Here to Help.

It's the water that you don't see after a leak that causes the most problems.  It could contain bacteria, mold and other unseen damage. Before you risk further damaging the value of your facility or home by attempting to independently clean up the mess, call the SERVPRO professionals to ensure all aspects of your water damage are addressed properly. ensuring that further damage is not caused from hesitating to take action. SERVPRO professionals are trained to clean and restore your facility or home by identifying the water source, measuring the temperature and humidity for drying analysis, surveying the extent of the damage, performing emergency extractions, applying necessary treatments, utilize drying equipment and monitor drying, and disposing of all refuse.. We work closely with most all insurance carriers making the process run smoothly. "Like it never even happened." 

Please call SERVPRO of E. Vancouver/Clark Co. as soon as possible 360-254-0049 for 24 hours a day 7 days a week service and response.

Winter Weather Preparation

5/31/2018 (Permalink)

Be ready for winter storms

BE PREPARED FOR WINTER

  • Protect your pipes from freezing. Allow water to drip from faucets when temperatures dip below freezing. Wrap the outdoor faucets with an insulated faucet cover or towel.
  • If leaving your structure for more than a few days, consider turning off the water supply. Have a designated person checking in on your structure. Keep your home or business at a moderate temperature.
  • Leave cabinet doors open to allow warm air to circulate around pipes observing the status daily.
  • Clear gutters of all debris, leaves and other objects that can lead to blockages causing roof damage and interior water leakage/damage. 
  • Keep walkways and nearby storm drains clear of debris to alleviate flood hazard potentials.

Whether it is heavy winds, rain, freezing temperatures, sleet or snow, all these factors can cause costly damage. While we cannot control the weather, we here at SERVPRO, are here to help you take a preventative approach and help take the sting out of winter weather. 

Don't be caught off guard!

Further Question and/or Mitigation Needs, Please Call 360-254-0049

Faster to any Disaster

Wiki Water Information

5/31/2018 (Permalink)

Water Extraction and Drying

Did you know that drywall exposed to standing water can wick up the wall at a rate of one inch per hour for the first 24 hours? 

If untouched for a few days it will eventually make it all the way up to the seam at the four foot mark of the wall. This has the potential to create serious problems.  Extracting standing water immediately stops the wicking and can reduce your drying time by more than a day.

It is 1,200 times easier to physically remove water than it is to evaporate it! This is why thorough professional extraction is the best approach and can reduce drying time and reduce further mitigation damages.  Why take the risk? 

Let the professional access the situation and begin the process. We work closely with most Insurance Carriers for your protection.

Call a SERVPRO franchise professional and let us make it..."Like it never even happened."

SERVPRO of E. Vancouver/ Clark Co. @ 360-254-0049

Quick Responses + Proper Drying = NO MOLD!

5/31/2018 (Permalink)

Green Mold on Drywall

The last thing you hope to ever worry about is "Mold."

The primary physical damage from water or moisture usually includes wet flooring's, walls, ceilings, and furnishings.  

Secondary damage to other furnishings and structural components can result from indoor humidity or molds that may developed as a result of improper drying.  If water and moisture problems are not addressed promptly, molds and other microbes can begin to grow.  These microorganisms can feed on a variety of materials including wood, paper, paint, adhesives, and backing materials.  Proper, prompt water mitigation is essential in preventing mold and additional damage from a water loss.  

So if the unthinkable happens, call SERVPRO so we can turn your traumatic before into a happily ever after... "Like it never even happened." Inspections are scheduled as an appointment. Be proactive instead of reactive. If mold is present, time can be your enemy.

SERVPRO of E. Vancouver/Clark Co. @ 360-254-0049

Commercial Emergency Ready Plan

5/31/2018 (Permalink)

With SERVPRO on your side you can protect you business from everyday dangers. We have a 24/7 Emergency Response team to be there when it matters most.

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

- A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Contact us today to schedule this complimentary service and protect your business! 

(360) 254-0049

How to Prevent Mold Problems in Your Commercial Property

5/31/2018 (Permalink)

For questions or to schedule an inspection call SERVPRO of E. Vancouver Clark Co. @ (360) 254-0049

The main things mold needs to grow in a home are organic materials to feed on and moisture. In houses there are always plenty of organic materials for mold to live on such as wood, drywall and various other building materials.

Moisture, on the other hand, can be controlled practically and so keeping the moisture in your home low is the best way to prevent mold growth.

Prevent Mold by Preventing Moisture

Most molds need 24-48 hours of moisture to begin to grow. Therefore if a suitable material in your home is wet for more than 24 hours then you run the risk of mold starting to grow.

Prevent Mold by Preventing Water Leaks

There are a few main things which usually cause moisture problems in the home. One is water leaks. These include things such as leaking roofs or walls, leaking pipes and leaking taps or a leaking shower.

If you know of any leaks in your home you should fix them without delay. You might need to inspect your home to find any water leaks you didn't know about.

Prevent Mold by Preventing Condensation

Condensation is another frequent cause of moisture. Condensation forms on cold surfaces when water vapor in the air cools and becomes liquid. Often you'll see condensation on metal pipes, concrete walls, water tanks and windows.

One way to reduce condensation is to keep the temperature warmer in rooms. For example, by installing insulation. You can also insulate the surfaces themselves such as putting coverings over metal pipes. You'll also have less condensation occurring if you keep the humidity in your home low.

Prevent Mold by Reducing Humidity

Many species of mold can begin to grow from humidity alone if the humidity stays high for long enough. In fact the humidity only needs to be higher than 55% before some molds can begin to grow.

The best way to keep humidity low in your home is through ventilation. Open the windows during the day, especially when it's hot since this is when humidity is usually the lowest outside. Close your windows when it's raining outside though.

It's especially important to ventilate the rooms where steam and moisture builds up, like the kitchen and bathroom. Exhaust fans help to reduce the humidity when doing things like cooking or washing dishes.

Air conditioners can also reduce household humidity, as can using dehumidifiers in your home.

For questions or to schedule an inspection call SERVPRO of E. Vancouver Clark Co. @ (360) 254-0049

Stop Winter Heating Hazards

5/31/2018 (Permalink)

Looking out the window on a snow storm.

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters. 
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacture's instructions. 
  • Test smoke alarms monthly. 

If your property does suffer fire damage, please contact SERVPRO of E. Vancouver/Clark Co. @ 360-254-0049

"Like it never even happened."

How To Find Out If You Have Mold Coverage

5/16/2018 (Permalink)

The best thing you can do is perform regular maintenance and keep your home well-ventilated to avoid fungus growth in the first place.

If you’re dealing with extensive fungus growth in your home, you may be wondering if you have mold coverage. The answer, unfortunately, is not so straightforward. As concerns about black mold have grown in recent years, many insurance providers have started including mold exclusions in their policies. These exclusions specifically state that mold remediation will not be covered. Other providers may include mold insurance, but place a cap on how much they are willing to pay for remediation services in Vancouver, WA, In most cases, however, it depends on the cause of the mold growth.

What Is Usually Covered

Many insurance policies will cover mold damage if it is a direct result of issues covered by the policy. For example, insurance usually covers burst water pipes, which may result in a mold problem. If you have coverage for your sump pump or a backed up sewer, then your policy may also cover fungus growth that results from these sudden, catastrophic events.

What Is Usually Not Covered

Unfortunately, mold is often a result of ongoing problems related to maintenance or landscaping and damage from these types of issues are usually not covered by insurance policies. If your mold problem is a result of the following, it is almost certainly not covered by your policy.
• High humidity
• Poor ventilation
• Drainage problems
• Leaky roofs and windows
• Groundwater seepage
• Leaking supply lines
• Flooding
If you have specifically purchased flood insurance, you will need to check it for mold exclusions and caps. Your flood insurance provider may offer you the option of paying extra for mold damage coverage.

What To Do

The best thing you can do is perform regular maintenance and keep your home well-ventilated to avoid fungus growth in the first place. If you do develop a mold problem, you will need to read your policy carefully to see if you can get coverage for mold remediation services in Vancouver, WA. Discuss your options with an insurance claims adjuster or SERVPRO representative. For more information, visit http://www.SERVPROevancouverclarkco.com/.

5 Tips To Prepare for a Fire

5/16/2018 (Permalink)

If your commercial building is ever affected by flames, you'll be happy you took the time to prepare.

While you don't expect your Vancouver, WA, commercial building to be affected by fire, it may be a good idea to prepare for the potential disaster. Fire preparation can help you know what to do should a fire break out on your property. Use these tips to prepare.

1. Train Employees: One of your biggest concerns during a fire should be the people inside of your building. Make sure your employees or tenants know how to get out of the building by holding regular fire evacuation trainings. You should post evacuation plans around the property to ensure everyone knows the best way out.
2. Consider Restoration: Part of preparation has to be centered around the potential fire damage your building could sustain. How are you going to take care of roof damage, scorched equipment or structural problems? Finding a trusted fire restoration specialist now can make your repair process much simpler when an emergency hits.
3. Have a Contingency: Depending on what your business does, a fire could shut down your company for a time. Part of your disaster preparation plan may be how you deal with a potential halt of work. You can get insurance to help cover financial losses or rent a temporary workspace to reduce the downtime.
4. Create an Inventory: Your fire preparation plan should also include a list of the equipment, records and property you have in your commercial building. Knowing what's there before a disaster can make creating a loss list for your claim easier. Take pictures of your building, figure out the cost of your equipment and record your inventory.
5. Install Safety Equipment: Smoke alarms, fire sprinklers and other safety equipment can help mitigate the damage done by a fire. Installing these tools before a disaster is often a good idea.

Fire preparation might be the last thing on your mind. However, if your commercial building is ever affected by flames, you'll be happy you took the time to prepare. For more information, visit http://www.SERVPROevancouverclarkco.com/.

3 Items To Toss Away After a House Fire

5/10/2018 (Permalink)

Items inside your Vancouver, WA, home can be affected by fire in different ways.

When a fire affects your Vancouver, WA, home, you may be left wondering how to restore your valued belongings and what to throw away. While circumstances vary, there are a few possessions that may need to be tossed to ensure the safety of your family. As you work to return your home to normal, there are several common household items you should consider replacing once they have endured a fire.

1. Medicine

The effectiveness of some medicines may be impacted once they have been exposed to high heat. When you can re-enter your home safely, check your medicine cabinet or other areas where you store prescription medications. If the plastic bottles appear warped or have been exposed to fire extinguisher dust, they should be thrown away. Ask your pharmacy about replacement options and whether you can be compensated for lost meds.

2. Cosmetics

When some cosmetics suffer fire damage, they may no longer be safe to apply to your skin. Any cosmetics left out on vanities or dressers in rooms affected by fire should be disposed of, as they might be coated with soot or ash that is difficult to see. It’s better to err on the side of caution, even if you take a loss on what you spent for your makeup.

3. Canned Foods

While you may be able to sanitize canned foods after a flood, fire and extreme temperatures can change the contents in ways that water cannot. Inspect your pantry’s contents carefully and throw away cans, dried goods and packages that have been visibly burned, appear warped or are coated with dried extinguisher foam.

Items inside your Vancouver, WA, home can be affected by fire in different ways. Knowing what to throw away after a blaze can protect your family from the possible contaminants that may be lurking in everyday items. For more information, visit http://www.SERVPROevancouverclarkco.com/.

Fire Facts

5/1/2018 (Permalink)

An infographic showing facts about fires

As scary as it is, the facts below are very accurate based on the American Red Cross studies. Here is some information that you need to know.

  • Fire-related deaths and injuries are highest in homes without smoke alarms.
  • Last year the American Red Cross responded to nearly two home fires each day in our area.
  • 50% of all residential heating related fires are reported during the months of December, January and February.
  • Heating is the 2nd leading cause of residential fire deaths.
  • Keep flammables at least 3 feet from heating sources.
  • Turn portable heaters when you leave a room or go to bed.
  • Always use the right specific fuel, specified by the manufacturer for fuel burning heaters.
  • Ensure fireplace has a secure and sturdy screen.
  • Have qualified professionals install stationary heating equipment and have it cleaned and inspected every year.
  • More than 60 percent of fire deaths occur in homes without a working smoke alarm. 
  • Test smoke alarms monthly.

Please call SERVPRO of E. Vancouver/Clark Co. 360-254-0049

Red Cross in Urgent Need of Blood

5/1/2018 (Permalink)

Red Cross infographic

The American Red Cross urgently needs blood donors.  Eligible blood donors of all types are needed, especially those with O, AB, B negative and A negative.

Blood is needed to respond to emergencies large and small across the country everyday. 

Blood supplies are urgently needed now and throughout the winter to maintain sufficient blood supply for many patients in need.

Make an appointment today to donate blood by downloading the free Red Cross Blood Donor App,(http://www.redcross.org/bloodapp), visiting(http://redcrossblood.org), or calling 1800-RED CROSS(1800.733.2767)

Also, please consider becoming a volunteer for the American Red Cross. Lot's of assistance is needed in teaching the word of "Disaster Preparedness" in schools and businesses. All the training needed is provided by the American Red Cross at no expense to the volunteer. 

For further questions, please contact the local chapter of the American Red Cross or SERVPRO of E. Vancouver/Clark Co. @ 360-254-0049

How Long Does Mold Removal Take?

4/30/2018 (Permalink)

Mold can quickly grow with the presence of water, and if not taken care of as soon as possible, it can spread. If mold growth occurs, it is recommended to call a specialist for mold removal in Vancouver, WA. Fortunately, this process may not be as time-consuming and complicated as you fear, although it is important to approach the problem properly.


Steps to Removing Mold


Mold spores are everywhere and can grow on your walls within 48 hours when combined with moisture. If left intreated for long enough, black mold may appear. A trained professional knows how to remove it safely and thoroughly and can take the correct steps to clean contaminated items, which include the following:

1. Examining the mold and water damage
2. Containing the mold to prevent spreading and filtering the air to remove spores
3. Thoroughly cleaning and sanitizing surfaces and items
4. Restoring damage done to walls, floors and other materials


Difference Between Mold and Mildew


It is easy for the untrained eye to mistake mildew for mold. Mildew usually looks like powder or fluff. It grows in patches of yellow, gray or white. Mold is slimy or fuzzy and appears as yellow, blue, green, brown, black, gray or white uneven spots or blotches on surfaces. If left untreated, the affected areas may begin to rot.


Length of Mold Removing Process


Mold removal can take up to a week depending on the severity of the infestation. If you let the mold continue to grow, damage can be extensive and costly to repair. Therefore, it is important to take care of the situation as soon as you notice mold.

While you may think getting rid of mold yourself is easy and safe to do, you should not treat it yourself. Spores and damage from the mold are often more than an untrained person can deal with. Call a professional for mold removal if you have mold in your building.

For more information, please visit us athttp://www.SERVPROevancouverclarkco.com/.

How To Salvage Wet Documents

4/23/2018 (Permalink)

Paper and ink, the two main components of a precious document, weren’t made to hold up in damp, wet, and waterlogged conditions. Ink dissolves and paper deteriorates quickly, so timely intervention is of the essence to prevent fragile wet documents from being lost forever. Taking action sooner rather than later by contracting a document restoration professional to do document drying is often a sound and wise decision.

Document-Saving Innovations to the Rescue

State-of-the-art vacuum freeze-drying technology can stop the progression of and prevent further damage by flash freezing the wet documents and then causing the frozen water to evaporate away without ever reverting to a liquid state. This same technology is used by The Library of Congress to dry and preserve historic artifacts and has National Archives and Records Administration and General Services Administration official approval.

Purifying gamma irradiation techniques can cleanse, sanitize, and deodorize articles such as files, papers, and blueprints that have been exposed to flooding or a sewage overflow incident in Vancouver, WA. Gamma radiation is often an excellent option because it can sterilize documents without heating or leaving behind a chemical residue.

Converting items into digital format helps ensure they are readily available and easily accessed when needed, helping make certain they’ll not be lost forever. These are common items that can be converted:

• Papers
• Manuscripts
• Maps
• Photos

Privacy Protection for Sensitive Documents

Around-the-clock surveillance in a Document Restoration Facility can keep sensitive documents safe and secure. Generally, documents are handled and managed by HIPAA Master-Certified technicians who understand the importance of maintaining proper chain of custody and privacy standards for sensitive documents.

Drying, Decontamination, Deodorization, and Digitization

Spreading wet documents out on the floor and waiting for nature to evaporate the liquid is usually not a viable solution if paper files are to be wrinkle, ripple, tear, mold, and contaminant-free. Highly trained document restoration professionals can expertly handle drying services in Vancouver, WA, from the smallest Mom-and-Pop business to the largest commercial conglomerate. They often have in-depth understanding of the document-drying process and genuine concern for the serious nature of the situation.

For more information, please visit us athttp://www.SERVPROevancouverclarkco.com/.

Heads Up! 3 Questions To Answer To Prepare for a Storm

4/18/2018 (Permalink)

You've seen the devastation storms can bring. While it's true you can't always predict what a storm will do, you can prepare for it and the flood water it can bring. In Vancouver, WA, it is important you know what you can do in advance to mitigate the damage storm flooding can cause.


1. Are You in the Zone?


Knowing if your home is in a flood zone is a good place to start in preparing for a storm. There are almost 20 flood zone classifications. Do some research and find out which zone your home falls in. This can help you determine how extensive your plans need to be.


2. Are You Waiting Too Long To Make a Plan?


If you are in a flood-prone area, have a plan well in advance of any major storm event. Write it down and keep it in a visible area. Here are some things to consider:

• Flood mitigation supplies (i.e. sandbags, plywood, concrete blocks)
• Sufficient amount of non-perishable food and water for your family
• Evacuation routes
• Weather radio, flashlights
• Battery-powered chargers for your cellphones
• Important paperwork in a waterproof container

This list is just a starting point. If you need help getting your home and family ready for a storm, there are several resources available that can help.


3. What Do You Do After It Floods?


Flood water can rise rapidly. Exercise extreme caution. Do not enter flooded roadways. It only takes six inches of water to reach the bottom of your car and only a foot of water to wash it away. Don't wade in to find out how deep the water is either. That water could have washed through a flooded building, rising sewers and spill from surrounding waterways. It may contain bacteria, dangerous debris and even wildlife.

Knowledge is your best weapon against an impending storm and flood event. Know your flood zone, get your supplies and don't take any chances. Flood water will eventually recede. Water damage can be repaired. Preparing your home and family in advance can ensure your safety before, during and after a storm.

For more information, please visit us ashttp://www.SERVPROevancouverclarkco.com/.

Cold Weather - Another Cause of Flooding in Buildings

3/27/2018 (Permalink)

When you think of flooding in commercial buildings, your mind may turn to heavy rains.

Downpours are a common cause of water damage in buildings. However, rain flooding isn't the only cause of indoor floods in Vancouver, WA. Cold weather can lead to standing water on your property due to a burst pipe.

Why Pipes Freeze

Pipes often freeze when the weather gets extremely cold. Not all plumbing that transports water has the same risk of freezing. Some piping may freeze more often:

  • Uninsulated plumbing in exterior walls
  • Outdoor sprinkler lines
  • Pipes in unheated spaces, like garages, attics or basements
  • Exterior hose bibs

These particular pipes often aren't heated, so when the cold weather strikes, the water within freezes. The freezing action causes the water within to expand, which is why some plumbing may burst open.

What to Do If Pipes Freeze

A frozen pipe does not necessarily have to turn into a burst pipe. If you catch the problem early enough, you may be able to thaw the water before it becomes a problem.

First, open a faucet to give the thawed water somewhere to go. Next, locate the frozen stretch by looking at the suspects listed above. Finally, apply warmth to the pipe using a hair dryer, towel soaked in warm water or another soothing form of heat. If a pipe does burst, you may need to call in a water restoration expert for help taking care of the water damage.

How to Avoid Frozen Pipes

Because no one wants to deal with flooding in his or her business, you may want to take some precautionary steps. You can keep a trickle of water running through faucets or spigots because running water can help stave off freezing. Keep the heat on in the building even if no one will be using it for a while.

You can't always stop storm damages from taking place in your commercial building. If you're unable to stop a burst pipe from happening to you, you at least know who to call for help.

2 Ways To Determine If Your Carpet Needs Replacing

3/27/2018 (Permalink)

While there are a variety of things running through your mind after a pipe break or other situation has occurred in your home in Camas, WA, dealing with the aftermath means taking quick and decisive action to save your furnishings. After all, restoration should be handled by professionals, and the faster they can stop the spread of damage across your carpet, the better. Here’s how to determine the extent of the problem and whether your flooring is going to need replacing.

1. Consider the amount of time that’s passed.

If the water damage incident occurred within the last 24 hours, it can generally be handled fast enough for your flooring to be saved. A few fans set up around the room and opening the windows can help speed along the drying process until professionals arrive. Furthermore, if the mess was a result of a regular ground pipe break or a broken supply line running to your sink or dishwasher, your home’s rugs or flooring can often be cleaned quickly and efficiently. However, once that time period has passed or the water is deemed to be from a hazardous source, the possibility of restoring your floor becomes less likely.

2. Seek out the source of the water.

A situation involving a clean water source, as described above, can generally be considered a non-hazardous zone when it comes to water damage. However, if a sewage line breaks or the damage was caused by an environmental flood, your carpet has been compromised due to bacteria, viruses, fungi and potential diseases. This result calls for professional help and often means your flooring isn’t going to be salvageable.

Whether you’re dealing with a pipe break or other causes of water damage, it’s always best to call on professionals to help recover your home’s furnishings in Camas, WA. When you’re looking for clarification regarding the restoration of your flooring, follow these helpful tips to gain a better understanding of the situation and proceed from there.

3 Top Purifier Choices for Mold Spore Removal

3/27/2018 (Permalink)

It’s easy to get wrapped up in your busy life and pay little attention to the small things around you, but when you stop and think about even the tiniest particles in the air, you would undoubtedly be interested in air filtration. You can install an air filter in your own home to help ward off small invaders such as dust mites and pollen. If you’ve decided you need an air purifier, you likely want the peace of mind you’ve chosen something you know can do the best job protecting you and your loved ones.

1. Oransi Max

This purifier is one of the most popular on the market in Vancouver, WA. It is a HEPA (High Efficiency Particulate Air) purifier. This unit can help eliminate pollen, mold, dust, bacteria and pet dander from the air in your home. There may be a lot to like about this product, but perhaps the best thing is that you may have an easy time using it. It comes with an intuitive interface and a year’s worth of filters.

2. Blueair 450E

Have you ever had a difficult time knowing when it’s time to replace the filter in your air filtration device? With this model, you probably don’t have to guess. The Blueair450E has an indicator on the unit to let you know when you need a new filter. It has a dust and gas sensor, but it is usually not ideal for removing odors.

3. OV200

It can be important to find a product in Vancouver, WA, that can get rid of mold spores, but the OV200 may do the trick. It also comes with a handy remote control when you need to adjust settings. Also, with its carbon filter, it can take care of odors and gasses.

When you look for a top air filtration device, you should have something you can count on. Make sure it can remove mold spores, dust, and pollen.

Protect your Property this Winter

2/20/2018 (Permalink)

Freezing temperatures and winter weather can cause damage to your home and business if you aren’t properly protected. Freezing rain, high speed winds, sleet and snow can all cause costly damages to your home and business. We understand you can’t control the weather but you can take measures that will prepare you so you won’t feel the bite from the frost.

- Check your property for downed tree limbs and branches. Weather such as wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to property and potentially cause personal injuries.

- Roofs, water pipes and gutters should all be inspected they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.

- Clean chimneys and exhaust systems to ensure they are free of debris.

- Test gas lines if they have been dormant to ensure they are in good working order with no leaks.

- Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

- Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.

- If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

- Make sure all of your exterior doors, garages, roll-ups and windows have sufficient weather stripping.

- Ask your local SERVPRO franchise professionals about completing an emergency READY profile (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Be Aware of Winter Heating Hazards

1/26/2018 (Permalink)

Are you prepared?

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

*Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters. 

* Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.

* Remember to turn portable heaters off when leaving the room or going to bed.

*Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

*Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

*Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacture's instructions. 

* Test smoke alarms monthly. 

If your property does suffer fire damage, please contact SERVPRO of E. Vancouver/Clark Co. @ 360-254-0049

"Like it never even happened."

9 Smoke Odor Removal Musts

10/27/2017 (Permalink)

For more information or to request the help of your local SERVPRO professionals please call (360) 254-0049

"I live in a crack house. Well, it used to be a crack house until the new owner threw out the old tenants and restored the home, to the relief of the neighborhood. But I’m afraid that it wasn’t completely restored. I’m a non-smoker, and on humid days the smell of cigarette smoke can be pretty pervasive in some rooms. I’m guessing a lot of it may come from the popcorn ceiling that was only painted over when it probably should have been removed. But on fire restoration jobs, this is a much bigger issue."

One of the most critical concerns for fire restoration contractors is failing to control or eradicate odors. This problem can lead to frustrated customers as well as potential legal and financial dangers. Eliminating this problem is made more difficult when remodeling work was undertaken by either inexperienced homeowners or unprofessional contractors, as their alterations may have contributed to hidden places for fire and smoke damage to linger.

Remediating a fire loss may also take longer, meaning you might have to wait a while before you’re paid. In fact, some contractors have avoided getting involved in fire restoration because it seems too complicated. But it’s not, as long as you appreciate the principles and correct techniques of fire restoration and odor control. Here are some things to remember:

  • Make sure there’s a straightforward exchange of information between you, the customer, the insurance adjuster and any possible subcontractors. Communicating clearly and setting expectations is a critical component of the job.
  • Get a written agreement from the homeowner on exactly what areas have been damaged by the fire and what items should be salvaged or discarded. You don’t want them coming back to you later claiming you’ve trashed an heirloom or didn’t finish the job.
  • The way that fire and water damage jobs are handled do have some similarities, but they can’t be interchanged. Confirm that only techs with at least a Fire and Smoke Restoration Technician (FSRT) certification are allowed to work on the site. Being Odor Control Technician (OCT) certified is also helpful.
  • Smoke and fire residues can be poisonous, as fires can include the demolition of plastic, foam, fabric, carpet, wood products, synthetic textiles, and asbestos-containing materials. Ash and smoke can also cause widespread corrosion, etching and staining, as well as persistent powerful odors. So removing these and their sources should be your first priority.
  • If the damage is localized, contain those areas to assist in removing odors.
  • Carefully inspect all areas that may have numerous layers of wall board. These may hide unexpected gaps and voids that turn into superhighways for circulating smoke and odor.
  • Examine all wall cavities, duct work, and plumbing chases to establish whether they suffered any smoke residue or fire damage.
  • Use a borescope to discover any damage that may otherwise have been impossible to see without having to completely remove a part of the structure. If the fire is recent, use of a thermal imaging camera may reveal hidden warmer areas, indicating possible fire damage.
  • Aside from losing their valuables, the majority of homeowners are underinsured. They may even have to take up temporary lodging. So you’re going to be dealing with some very distraught people. Train yourself and your employees on how to be empathetic and ways to successfully communicate with them.

When eliminating malodors on fire jobs, remember that there are several factors that can impact the strength of the odor:

  • Size - The bigger the fire, the more objects have burned, and thus there’s been more smoke.
  • Length -The longer a structure has been exposed to smoke, the more deeply odor has seeped into porous materials.
  • Space - When a fire occurs in a smaller room, the smoke odor becomes more intense and concentrated.
  • Stuff - Not all odors are equal. For instance, burning wood, plastic and protein all have very different smells and consistency. This may influence the types of odor eliminators you use.

WHERE the damage occurred and WHAT burned will always be your two main concerns in fire restoration. Knowing the full answers to those questions will likely ensure that your restoration efforts will be complete and that you’ll be able to eliminate all of those irritating malodors, while at the same time eliminating any call backs.

Source: ODOROX

What To Do When your Business Encounters Extreme Damage

10/4/2017 (Permalink)

Remain positive and hopeful because SERVPRO of E. Vancouver is here to help 24 hours a day, 365 days a year! 360-254-0049

Natural disasters can cause significant and costly damages to homes, roads and, of course, local businesses. While you should always be prepared for such events, by maintaining adequate insurance coverage and secure file backups, you sometimes get little warning before disaster strikes. And if something happens, you'll want to get your business back up and running as quickly as possible.

Unfortunately, the road to recovery isn't always easy. A previous Business News Daily article about recovery from 2012's Superstorm Sandy reported that just 25 percent of small businesses had backups of critical programs and data before the storm, and even fewer (20 percent) said they had protected their buildings from the storm or prepared emergency survival kits.

Execute your business continuity plan

Your business continuity plan should prepare you for major disaster scenarios, such as the loss or unavailability of IT systems, key people or a facility third party. Make sure key personnel will have access to the plan on secured mobile devices immediately after a disaster.

Don't have a business continuity plan? This Business News Daily guideoutlines how to create one.

Check your backed-up data

You should have already backed up and safely stored your most critical data: your business license, major contracts and legal documents, tax returns and financial statements, and other critical business and customer documents. Following a disaster, make sure your vital records are still securely accessible from the devices you're using.

Communicate with your employees and external parties

Leverage your website, social media channels and text messaging to reach your employees, customers, partners and vendors. Reassure your customers that you're still in business, while making sure that no communications will inadvertently create legal liability or adversely affect service-level agreements.

Contact your insurance company

Once you and your employees are safe and accounted for after a disaster, survey the damage. Contact your insurance company to file a claim. You should always do an occasional check-up to ensure you have adequate coverage for major disaster types, including cybersecurity insurance. Office break-ins and vandalism may occur during a disaster, and if someone steals computer equipment or paper documents containing personally identifiable information, and the information was not encrypted, you may have a legal requirement to notify your customers. To be safe, encrypt your customer data, digitize paper documents and store all critical data in a secure, cloud-based document-management system.

If your insurance doesn't cover the full cost of the damage, you may be eligible for a disaster loan from the Small Business Administration of up to $2 million. The SBA may even provide working capital loans, even if you didn't have any property damage.

Remain positive and hopeful because SERVPRO of E. Vancouver is here to help 24 hours a day, 365 days a year!

Source: Business News Daily

What To Do Before, During, and After a Fire

10/4/2017 (Permalink)

Contact the fire experts at SERVPRO of E. Vancouver / Clark Co. for further assistance in recovering from the fire @ (360) 254-0049

Before A Fire

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

If A Fire Starts

  • Know how to safely operate a fire extinguisher
  • Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  • Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  • If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  • If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  • If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  • Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

Recovering After A Fire

  • Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.
  • Let friends and family know you’re safe.
  • People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.
  • Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.
  • Contact your fire restoration and cleanup experts at SERVPRO of E. Vancouver / Clark Co. for further assistance in recovering from the  fire @ (360) 254-0049.

Source: American Red Cross - National Sponsor of SERVPRO

What Is Black Mold?

10/4/2017 (Permalink)

If you suspect you have a mold problem, contact SERVPRO of E. Vancouver / Clark Co. immediately.

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of E. Vancouver / Clark Co. immediately. 

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Preparing Your Home For Winter Weather

9/27/2017 (Permalink)

If you encounter damage to your home this winter make sure you call SERVPRO of Vancouver 24 hours a day, 365 days a year! (360) 254-0049

If you live in the Northeast, Midwest, or Northwest you know the drill. Four to five months of heavy clothes, seeing your breath and generally freezing outside. Sometimes even elsewhere, Old Man Winter stops in for an unexpected visit. But beyond the inconvenience and discomfort, a winter storm or other severe weather conditions can cause real damage. So it's important to think about winter preparedness.

Protecting your home is vital. A frozen water pipe can burst and flood your house or basement. An ice dam in your gutter can cause water to seep into and saturate an interior wall. And then there’s your car. Making sure it’s prepped to face winter’s worst is just as critical. After all, what would happen if a blizzard stranded you in your car?

Prepare yourself

Some winter weather tips to help you get through a severe stretch of cold:

  • Stay indoors during the storm.
  • Walk carefully on snowy, icy walkways.
  • Avoid overexertion when shoveling snow. It’s a serious workout, and going at it too hard can bring on a heart attack − a major cause of death in the winter. If you must shovel snow, stretch before going outside.
  • Stay dry. Wet clothing loses all of its insulating value and transmits the cold rapidly.

Cold-related injuries

  • Watch for signs of frostbite: loss of feeling and white or pale appearance in extremities. If any of these occur, get medical help immediately.
  • Watch for signs of hypothermia: uncontrollable shivering, memory loss, disorientation, incoherence, slurred speech, drowsiness and apparent exhaustion. 
  • If any of the hypothermia symptoms appear, get yourself (or the victim) to a warm location, remove wet clothing, and warm the center of the body first. Give the patient warm, non-alcoholic beverages if they are conscious. And of course, get medical help as soon as possible.

Prepare your home

Some tips to brace your home for a winter storm:

  • Clean out the gutters, disconnect and drain all outside hoses. If possible, shut off outside water valves.
  • Insulate walls and attics, and caulk and weather-strip doors and windows.
  • Repair roof leaks and remove tree branches that could get weighed down with ice or snow and fall on your house – or your neighbor's. (Avoid liability for the latter.)
  • Wrap water pipes in your basement or crawl spaces with insulation sleeves to slow heat transfer.
  • Consider an insulated blanket for your hot water heater.
  • If you have a fireplace, keep the flue closed when you're not using it.
  • Have a contractor check your roof to see if it would sustain the weight of a heavy snowfall.
  • Make sure your furniture isn't blocking your home’s heating vents.
  • During cold spells, keep cabinet doors open to allow warm air to circulate around pipes, particularly those in the kitchen and bathrooms.
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces.
  • If your house will be unattended during cold periods, consider draining the water system.
  • Avoid ice dams – where water from melted snow refreezes in the gutters and seeps in under the roof, soaking interior walls. Here’s how:
    • Ventilate your attic.
    • Insulate the attic floor well to minimize the amount of heat rising through the attic from within the house.
    • Consider having a water-repellent membrane installed under your roof covering.

Water Damage Caused by Ice Dams

9/27/2017 (Permalink)

If you encounter water damage this winter pick up the phone and call SERVPRO of Vancouver 24/7 365 days a year! (360) 254-0049.

An Ice Dam is a hump of ice that forms at the edge of a roof under certain wintertime conditions. An ice dam can damage both your roof and the inside of your home. It will put gutters and downspouts at risk too.

There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed, but there’s really only one cure: a combination of better sealing, insulation, and venting in the attic and eaves.

HOW DO ICE DAMS FORM?

An ice dam forms when the roof over the attic gets warm enough to melt the underside of the layer of snow on the roof. The water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.

The flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice build up high enough in the gutter, it can provide a foundation for an ice dam.

WHAT DAMAGE DO ICE DAMS CAUSE?

When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

HOW CAN YOU DEAL WITH AN ICE DAM?

There are two avenues of attack: dealing with an existing ice dam and preventing one in the first place.

DEALING WITH EXISTING ICE DAMS

1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.

2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.

3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

PREVENTING ICE DAMS

You can scrape snow from the roof whenever it falls, using a snow rake from below or a broom or plastic shovel from above. BE CAREFUL: The first method can bury you in snow, while the second can send you slipping off the roof. Hire someone who knows how to use a safety line.

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge. Whatever you do, install a water-repellent membrane under any new roofing.

NOTE: If your roof is not very steep, an ice dam can still form on metal roofing and drip edges.

THE CURE

All of these methods treat the symptoms, not the underlying problem, which is the warm roof, caused by poor insulation and venting of the space under the roof. We have found that the only way to cure an ice dam – and prevent one in the first place – is to:

1. Seal all points where warm air leaks from the living space into the spaces immediately below the roof sheathing.

2. Insulate the living space well enough to prevent conduction and convection of heat through the ceiling.

3. Vent the space between the insulation and the roof sheathing, so any heat that does leak through is carried away.

Protect Your Home From Wildfire

9/1/2017 (Permalink)

If your home or business is affected by smoke or fire damage call your local experts at SERVPRO of E. Vancouver & Clark Co. (360) 254-0049

Are you prepared if your home is at risk because of a wildfire? With many wildfires surrounding the Pacific Northwest this summer here are some helpful tips to reduce damage to your residence.

1. Maintain Defensible Space (0–5 feet)

Use noncombustible materials such as gravel, brick, or concrete in this critical area adjacent to your home.

2. Reduce Siding Risks

Maintain 6-inch ground-to-siding clearance, and consider noncombustible siding.

3. Clean Debris from Roof

Regularly remove debris from your roof, since debris can be ignited by wind-blown embers.

4. Use a Class A Roof Covering

Class A fire-rated roofing products offer the best protection for homes.

5. Clean Out Gutters Regularly

Keep debris out of gutters since debris can be ignited by wind-blown embers. If used, gutter covers should be noncombustible.

6. Reduce Fence Risks

Burning fencing can generate embers and cause direct flame contact to your home. Use noncombustible fences and gates.

7. Keep Embers out of Eaves and Vents

Use 1/8-inch mesh to cover vents, and box-in open eaves to create a soffited eave.

8. Protect Windows

Use multi-pane, tempered glass windows, and close them when a wildfire threatens.

9. Reduce Deck Risks

At a minimum, use deck boards that comply with California requirements for new construction in wildfire-prone areas, remove combustibles under deck, and maintain effective defensible space.

10. Maintain Defensible Space (5–30 feet)

Remove shrubs under trees, prune branches that overhang your roof, thin trees, and remove dead vegetation. Move trailers/RVs and storage sheds from area, or build defensible space around these items.

The information found in this article was provided by the Insurance Institute for Business and Home Safety.

If your home or business is affected by smoke or fire damage call your local experts at SERVPRO of E. Vancouver & Clark Co. (360) 254-0049

Home Vacation Preparation Checklist

8/2/2017 (Permalink)

If you come home to water or fire damage pick up the phone and call SERVPRO of East Vancouver / Clark Co. @ (360) 255-0049

Your vacation should be relaxing and worry-free. That’s why it’s a good idea to prepare your home before you leave on any long trip. Then, any problems on the home front are just one less thing to worry about. 

Make your house look lived-in

An empty house is like an open invitation to burglars. To keep your house looking occupied:

  • Stop the newspaper and mail – or ask a trusted neighbor to pick them up 
  • Park your car inside the garage, if you have one
  • Ask a neighbor to park in your driveway occasionally so there’s activity at your house 
  • Put at least one light in your house on a timer
  • Install a motion-activated sensor on an outdoor floodlight. (Burglars hate outdoor lighting – and that’s why we love it)
  • Make sure your lawn stays trimmed

Take the necessary plumbing and electrical precautions

Running appliances while you’re away is not only a needless expense, it could also lead to costly problems. To avoid the possibility of an appliance breakdown while you're away:

  • Unplug small appliances and electronic devices
  • Put the water heater in “vacation” mode
  • Turn off water valves to the dishwasher, washing machine and all sinks 
  • Set your thermostat to a temperature closer to outside temps (warmer in the summer, cooler in the winter) but which still protects your plants, pets and furniture 

General home preparation

Other things to consider doing before your vacation:

  • Notify your credit card company and home security company that you’ll be out of town  
  • Make sure your smoke detectors are working properly 
  • Leave your emergency contact information with a neighbor 
  • Dispose of any food that could go bad before you return from vacation 
  • Take out the kitchen trash – especially anything that might start to stink 
  • Run your garbage disposal with a half-cup of vinegar and some water 

Following this home preparation checklist before you leave for your vacation could save you a headache later. If you come home to water or fire damage pick up the phone and call SERVPRO of East Vancouver / Clark Co. @ (360) 255-0049

This article is compliments of Nationwide Insurance and be found here.

Recommended Firework Safety Tips

7/3/2017 (Permalink)

SERVPRO of E. Vancouver / Clark Co. is here to help 24/7 365 days a year @ (360) 254-0049

With July 4th approaching soon this is a perfect time to review some of the basic tips for handling fireworks to prevent injury or damage to yours, or other's property. These tips are provided by The National Council On Firework Safety.

  • Obey all local laws regarding the use of fireworks.
  • Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  • A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
  • Alcohol and fireworks do not mix.  Save your alcohol for after the show.
  • Wear safety glasses when shooting fireworks.
  • Light one firework at a time and then quickly move away.
  • Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
  • Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
  • Do not experiment with homemade fireworks.
  • Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

And let’s not forget the safety of our pets!

  • Don’t bring your pets to a fireworks display, even a small one.
  • If fireworks are being used near your home, put your pet in a safe, interior room to avoid exposure to the sound.
  • Make sure your pet has an identification tag, in case it runs off during a fireworks display.
  • Never shoot fireworks of any kind (consumer fireworks, sparklers, fountains, etc.) near pets.

We wish you a happy and SAFE 4th of July, and we definitely hope that you will not be in need of a restoration company this year. In the event that you experience any kind of water, smoke, or fire damage to your home or office all of us here at SERVPRO of E. Vancouver / Clark Co. are here to help 24/7 365 days a year @ (360) 254-0049

Why Hire Your Local SERVPRO Professionals

6/26/2017 (Permalink)

Please reach out to us with questions or concerns 24/7 365 days a year (360) 254-0049

Water damage can happen to your home or business when you least expect it. Sometimes it may be as a result of leakages that you have been ignoring, or it can be an aftermath of a fire or flooding. Therefore, it might find you when you are not prepared financially to hire external help. So the first thing that will come to your mind is how to fix the water damage on your own to save money. You can do a very good job at dealing with water damage in your home in some situations, but if the damage is too severe, you will need the input of well-trained SERVPRO professionals to fix it for you. Here are the reasons why hiring professionals to do the work is the most prudent thing to do;

Once on site, professionals can quickly determine what items have been severely ruined by water damage. They will begin by getting rid of any porous items that could have come into contact with water because they tend to absorb too much water which can act as breeding grounds for harmful microbes. These items include mattresses, particle board, box springs, and pillows.

SERVPRO professionals will also identify any pockets that are holding excess moisture and remove the water. They have special equipment that they can use to measure moisture in hidden areas such as beneath tiles and other materials that do not become wet easily. When they find the hidden pockets, they will expose them to air by taking out the tile or material above it. They will also clean all areas with moisture using methods such as pressure washing with strong detergents. They will also accelerate the process of drying to prevent mold growth or any harmful bacteria. If the SERVPRO professionals discover the presence of bacteria or mold in your house, they will use mechanical or chemical methods to eradicate it.

At SERVPRO of E. Vancouver / Clark Co., we have experienced professionals who can spot compromised areas in your house and do everything possible to restore it. They are IICRC certified through a recognized organization. 

Please reach out to us with questions or concerns 24/7 365 days a year (360) 254-0049

Why Hire SERVPRO For Smoke & Fire Damage?

6/26/2017 (Permalink)

Please call SERVPRO of E. Vancouver / Clark Co. 24/7 365 days a year! (360) 254-0049

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced SERVPRO professionals to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of using SERVPRO experts to clean soot is that we have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on your property.

Indeed, bringing in a SERVPRO professional on site will save you a lot of headaches and ensure that you get rid of smoke and fire damage efficiently.

Please call SERVPRO of E. Vancouver / Clark Co. 24/7 365 days a year! (360) 254-0049

Storm Damage and Your Roof

6/26/2017 (Permalink)

During the Summer months is the perfect time to have the roof on your home or business checked out by a local roofer.

Storm Damage To Your Roof

As Summer quickly approaches us, and the cold, wet, Winter weather is leaving us for a few months. Now is the perfect time to have the roof on your home or business checked out by a local roofer. Even when there was no hail or rain produced during a storm, your roof can sustain damage. Strong winds make stress points on your roof which, over time, can weaken and be compromised. Roofs are made to resist typical winds; however, they can be damaged incrementally over years of high winds and debris blown around by the wind. It is important to fix the initial damage and replace missing shingles quickly to stop any high fuel costs and water damage that inevitably result from a roof which is damaged.

The effect that the wind has over your Vancouver home’s roof is not uniform. Areas such as the perimeter and corners of your roof are susceptible to high wind pressures and storm damage, while the center could have fewer stresses. Most wind damage begins at the edge of the roof. Anywhere the material of the roof is just a bit loose, the wind gets under it and pushes it up, therefore giving the wind more to grab onto during the next storm, which makes a peeling effect. This type of damage can begin quite small, but keep growing over time through repeated exposure to the wind.

SERVPRO of E. Vancouver / Clark Co. can be counted on to help get home or business repaired when storm damage has ravished it. With our professional training and courteous, timely work, we can help to prevent further damage to your home from intruding water by covering damaged areas with tarps or plywood for temporary protection. We then focus on restoring water damage of the attic and other affected areas. Our technicians may be able to do the roof repairs, but we can always get help from one of our roofing contractor partners to rebuild your roof to code when needed.

Mold Damage Can Signal Ongoing Water Leaks

6/26/2017 (Permalink)

SERVPRO of E. Vancouver / Clark Co. is available 24/7. You can call us at (360) 254-0049, and we respond quickly.

Mold Remediation and Water Fixes are Interrelated

Mold takes a while to grow, but visible signs of mold can seem to happen overnight, too. When you have found multi-colored circles on the ceiling or black streaks and patches on your walls, there can be no doubt that there is mold damage in other areas of your home. SERVPRO of E. Vancouver / Clark Co. can help locate other areas affected by mold before damage increases in severity.

Water, needed by mold and other fungi to grow, does not need to have outside sources when there is water dripping from a water line somewhere in your home. Mold only needs a tiny amount of water moisture to begin spreading through your home. Dormant spores spring to life with moisture. Technicians at SERVPRO of E. Vancouver / Clark Co. use moisture meters, infrared sensors, and other devices to detect where water sources are located. Then we repair any dripping lines, preventing any more moisture to accumulate. Mold remediation can begin once the sources have been eliminated.

 
Lines can leak anywhere, but joints are a common spot for this to happen. If there is a tiny hole or small crack in a line, water could be spraying the inside of your wall, which can allow water to seep into areas that may seem uncontaminated by mold damage because the mold growth is not visible.
 
Water loss in a home from dripping lines may cause other problems with secondary water damage besides mold, so SERVPRO of E. Vancouver / Clark Co. checks for signs of these, also. Repairing lines that leak can also decrease your water bill, in addition to protecting your home from mold damage. Fungi must have a water source for growth to take place, and spots, streaks, and patches signal not only mold damage, but the presence of water where it should not be. We can make it "Like it never even happened” and decrease the risk of any future mold growth at the same time. 
 
We know that mold damage can be a scary situation in your home, so SERVPRO of E. Vancouver / Clark Co. is available 24/7. You can call us at (360) 254-0049, and we respond quickly.

Summer Safety!

6/26/2017 (Permalink)

SERVPRO of E. Vancouver / Clark Co. Professionals wish you a safe and happy summer!

Celebrate Summer Safety 

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association, to keep you and your family safe all summer long.

  • When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure  the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
  • When camping, always use a flame-retardant tent and set up camp far away from the campfire.
  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

SERVPRO of E. Vancouver / Clark Co. Professionals wish you a safe and happy summer!

7 Little-Known Benefits of Renters Insurance

6/5/2017 (Permalink)

Contact a local insurance agent today to talk about adding renters insurance to your policy!

Owning a home is still the American dream for many, but renting has benefits — you don’t have to pay for building upkeep, risk getting underwater on a mortgage or be stuck in one place for too long.

But you still need to think about financially protecting yourself and your stuff. Renters insurance is the way to do that.

With the U.S. homeownership rate at its lowest point in 51 years, more American households need renters insurance. Yet only 40% of renters have policies, versus 95% of homeowners who have home insurance, the Insurance Information Institute says.

Why buy renters insurance

Your landlord’s property insurance won’t help you if disaster strikes. It covers the structure, but not any of your things. Renters insurance covers your belongings from all the possible bad events that are listed in the policy, such as fire, smoke, water damage, windstorms, lightning, theft and vandalism.

Even if you don’t think your stuff is worth that much, renters insurance is a good idea. The cost of replacing just a basic wardrobe and only a few pieces of furniture adds up quickly.

Plus renters insurance covers more than your personal belongings at home. Here are seven other things a policy covers:

  1. HOTEL COSTS AFTER A DISASTER

You don’t have to couch surf while your apartment is undergoing repair after a disaster like a fire. Renters insurance includes “additional living expenses” coverage if your place becomes uninhabitable after a disaster and you need to find somewhere else to live temporarily. The coverage would reimburse you for extra expenses, such as the cost to stay in a hotel or rent another apartment.

  1. MEDICAL EXPENSES FOR INJURED GUESTS

If a visitor is injured at your apartment, renters insurance would pay the medical bills up to the policy’s limit. A typical policy includes $1,000 to $5,000 worth of medical coverage, according to the Insurance Information Institute.

  1. DAMAGE YOUR KID CAUSES OTHERS

Renters insurance provides liability insurance to cover injuries or property damage you and your family members cause others. So if your kid breaks a neighbor’s rare antique vase, your policy could pay to replace it.

  1. LEGAL COSTS IF YOU’RE SUED

If someone gets injured in your apartment or you accidentally hurt somebody and are sued, the liability coverage on a renters policy would pay your legal costs and court awards, up to the policy’s limit. You choose the amount of liability insurance when you buy a renters policy. Limits usually start around $100,000.

  1. DOG BITES

Most renters insurance policies provide coverage if your dog bites someone, either at your home or off the property. Check the policy, though. Occasionally insurers exclude or limit coverage for dogs.

  1. STUFF YOU’VE RENTED OR BORROWED

A renters insurance policy covers things “in your possession,” the Insurance Information Institute says. That means property you own or that you borrowed or rented.

  1. BELONGINGS AWAY FROM HOME

Your things are covered away from home, too, for the perils listed on the policy. So you’re covered if a thief steals stuff out of your car or swipes your luggage from a hotel room. This “off-premises” coverage is usually limited to a portion of your total coverage for personal belongings, such as 10%.

Defending Against Mold Growth

5/30/2017 (Permalink)

Are you experiencing water or mold damage? Contact SERVPRO of E. Vancouver & Clark Co. today! (360) 354-0049

When you experience a mold problem, prompt mitigation is vital to avoid mold growth which can be visible in as little as 24 to 48 hours under certain conditions. We have put together a list of procedures that will help prevent and defend against mold growth.

  • Keep the humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Inspect the roof, windows and other areas where water might enter the building, and perform necessary maintenance.
  • Respond to all water intrusions immediately.
  • Contact SERVPRO of E. Vancouver & Clark Co. for professional assistance after water damage or if you discover mold.

Are you experiencing water or mold damage? Contact SERVPRO of E. Vancouver & Clark Co. today! (360) 354-0049

Being Prepared With The Red Cross

5/30/2017 (Permalink)

For questions about being prepared in case of an emergency, contact The American Red Cross Cascades Region @ 503-284-1234

Are you prepared for an emergency? What will you do if you have to evacuate your home during a fire or a flood? What if you are unable to return home after an earthquake? Do you have important items gathered into an emergency preparedness kit? How will you communicate and reconnect with your family, friends and people in your life after a disaster?

There are simple steps you, your family and your community can take to ensure you are prepared for any type of disaster. The Red Cross is here to help.

 

Preparedness Tool Kit

The Red Cross has many tools to help keep you and your loved ones safe. From detailed information about how to plan for specific events, or more general information about preparedness, you can find it here.

Red Cross Apps

The Red Cross offers several mobile apps that put life-saving information at your fingertips. Free apps include the First Aid, Hurricane, Shelter Finder, Earthquake and Wildfire App. Each app provides instant expert advice for everyday emergencies and is available for iPhone and Android devices.

Prepare Your Workplace

Learn how to prepare your workplace for a disaster and ensure employees have the tools to help co-workers who may need immediate, emergency care. Take a free AED class at the Oregon Red Cross or join the American Red Cross Ready Rating™ program.

Schedule a Red Cross Presentation

Are you interested in making sure your family, school, co-workers and community are prepared? Attend a free class or schedule a presentation to get your community prepared before disaster strikes.

Storm Damage Cleanup and Restoration

5/30/2017 (Permalink)

When disaster strikes, let SERVPRO of E. Vancouver / Clark Co. make it "Like it never even happened."

SERVPRO of E. Vancouver / Clark Co. has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Why Choose SERVPRO of E. Vancouver / Clark Co.?

We're Faster to Any Size Disaster

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of E. Vancouver / Clark Co. has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of E. Vancouver / Clark Co. can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Commercial Services

5/30/2017 (Permalink)

Have Questions? Call Today – (360) 254-0049

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of E. Vancouver / Clark Co. has the training and expertise to help make it “Like it never even happened.”

Commercial Building Restoration Services

SERVPRO of E. Vancouver / Clark Co. responds quickly to your Vancouver fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,700 Franchises gives us access to personnel and resources to respond to any size restoration emergency. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

SERVPRO of E. Vancouver / Clark Co. offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of E. Vancouver / Clark Co.. Learn more about our commercial cleaning services:

SERVPRO's Disaster Recovery Team

5/30/2017 (Permalink)

Should a storm or major event strike, call (360) 254-0049

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Understanding Water Classifications

5/30/2017 (Permalink)

Sewage backup should be considered an emergency and dealt with as quickly as possible. Call us today @ (360) 254-0049

There are three major types of contaminated water. SERVPRO of E. Vancouver / Clark Co. will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

“Mold Removal” vs. Mold Remediation

5/30/2017 (Permalink)

Signs of Mold? Call Today – (360) 254-0049

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of E. Vancouver / Clark Co. has the training and expertise to remediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

  1. Emergency Contact - (360) 254-0049
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Why Having Renters Insurance Is a MUST

4/27/2017 (Permalink)

Home disasters are hard enough already, you don't have to go through this alone, we are here to help 24/7!

One of the most common mistakes that tenants make is assuming that their landlord’s insurance will cover their belongings in the event of loss or damage. In addition, tenants may think that renters’ insurance is too expensive. However, the common myths associated with renters’ insurance that keep tenants from purchasing it can end up costing much more in the long run.


Importance of Renters’ Insurance


It’s imperative to always read the fine print in your lease. You may assume that your landlord is liable for damages caused by leaky roofs or broken appliances, but there could be a clause in your lease that negates landlord liability, such as for theft, or injuries to a guest visiting your apartment. Also, your lease may require you to obtain renters’ insurance, especially if you live in an expensive apartment. Regardless of whether or not it’s required, here are some common situations when renters’ insurance can really come in handy. According to Effective Coverage renters insurance in Washington costs around $15.00 a month for most people. That's basic coverage of $10,000 of personal property and $100,000 of liability. "Only 37 percent of renters have renters insurance whereas 95 percent of homeowners have a homeowners insurance policy, according to a 2014 I.I.I. poll conducted by ORC International." - Insurance Information Institute


Natural Disasters


If your rental home and property is damaged because of a natural disaster, such as wildfire, hail, or tornado, the landlord may or may not repair the home damages, but your personal property usually isn’t covered. Renters’ insurance will protect you in the event that a natural disaster occurs, but keep in mind that a few natural disaster coverage options are considered “riders,” which means they are add-on coverage, such as earthquakes, volcanic eruptions, floods, and hurricanes.


Unnatural Fires of Short-Circuit Damage


Fires due to electrical issues and short circuit damage may or may not be covered by your landlord. In most cases, it will depend upon the fine print in your lease. If it’s not covered by your landlord, you’ll be liable for smoke and fire damage not only to your own belongings, but to the property as well. If you live in a multi-dwelling building and the fire spreads to other tenants’ apartments, you could be liable for damages to their belongings as well any property damage to their dwelling.


For questions regarding renters insurance, or to schedule an inspection contact SERVPRO of E. Vancouver Clark Co. @ (360) 254-0049

Water Damage Prevention

4/21/2017 (Permalink)

We can help! Call SERVPRO of Vancouver & Clark Co. today! (360) 254-0049

Burst Pipes in the water system is one of the most common plumbing problems both in the home and the public system. Several things can cause Burst Pipes, the main one been freezing conditions.

The pipe can be put under a great pressure through the system and any fault in the piping will be exposed over time and broken down. The effects of burst pipes can be dramatic and devastating all at the same time. A burst pipe on the main system can cause damage to property, put people out of homes and even close an entire area of a town and roads for a number of days. This can leave people without water and even homes for days.

We have integrated such complicated plumbing systems in our homes such as waste disposals, boilers and even garden features. Burst pipes within the home is simply the worst thing that can happen to your plumbing system. It is not the cost of the repair of the pipe or even the loss of the water whilst it is fixed, but the sheer amount and cost of the damage water can do.

If a pipe bursts in the ceiling or floor it can be some time before you notice and all too often the first you know is when the bulge appears or the water flows in a torrent.

The potential water loss from burst pipes in your house can be as much as 400 litres, that’s 2 full baths an hour. This means if you were away for a full day you could have up to 9,600 litres of water or 48 full baths of water in your house from burst pipes. If you were away for the week you could lose 47,200 litres of water in that week. The amount of litres lost is the equivalent to 336 full baths of water running through your house. 

Prevention of Burst Pipes

Burst pipes can be devastating, so anything you can do to minimise the risk of a Burst Pipe happening in your home. As with most systems and parts of your home prevention is by far the best solution, below we have highlighted several key things you can do to.

- Ensure that any outside taps and piping including drain pipes for heating or overflow pipes are insulated. You can use insulating lagging or foam to do this but make sure you do not leave any joints, bends or taps exposed. For outside taps fitted covers are available.

- Any piping that are in unheated areas such as lofts, basements and garages all need to be lagged with good quality pipe lagging.

- Any pipes buried in the ground outside such as pipes to garages or sheds need to be buried deep enough and/or lagged.

- Insulate your cold water tank, this is so often forgotten and can be the major cause of Burst Pipes.

- Leave your heating on at least 54 degrees Fahrenheit at all times throughout cold spells. This will keep the system warm enough not to Burst Pipes and the water flowing.

- Fix any dripping taps or existing leaks before the cold spell. Many Burst Pipes happen because of leaks.

- Have your Central Heating System serviced regularly.

- In particularly cold spells leave the loft hatch open as this will allow the warm air to circulate around the loft space and warms any pipes in that space, reducing the risk of a Burst Pipe.

If you do occur a water leak in your home or business call SERVPRO of Vancouver & Clark Co. immediately! (360) 254-0049

Smoke Alarms Save Lives!

4/12/2017 (Permalink)


  • Last year the Red Cross responded to nearly two home fires each day in our area.

  • Three out of Five fire deaths occur in homes with no smoke alarms or when the alarms are not working.

  • Smoke alarm failures usually result from missing, disconnected, or dead batteries.

  • More than one-third(37%) of home fire deaths result from fires in which no smoke alarms are present

  • The risk of dying in a house fire is cut in half in homes with working smoke alarms.

  • Install smoke alarms at every level of the home.

  • Test smoke alarms at least once a month using the test button.

  • Replace batteries in smoke alarms at least once a year.  If an alarm "chirps", the battery is low and should be replaced right away.

  • Replace smoke alarms every 10 years with brand new smoke alarms.

  • The American Red Cross is sponsoring free Smoke Alarm installations. 

  • Questions: Please call 503-528-5783 American Red Cross or SERVPRO of E.&W. Vancouver/Clark Co. @ 360-254-0049 

Resolve to be Ready in 2017

4/6/2017 (Permalink)

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial.

Now is the perfect time to think about making some resolutions. While resolutions typically involve committing to personal changes and reaching goals, the single most important resolution both business and home owners can make for 2017 is to "Resolve to be Ready." 


Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely property owners can put the pieces of their lives back together. Emergency readiness plans are the foundation for effective and timely emergency response.


We encourages all property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA), as well as SERVPRO' s Emergency READY Profile and READY Plan Mobile App (http://ready.SERVPRO.com).


For homeowners:



  • FEMA resources include guidelines for a creating a Family Emergency Plan and Emergency Supply List, with additional tips for pet owners, seniors, people with disabilities, and even

  • SERVPRO offers a free SERVPRO READY Plan app, which stores critical contact and property information electronically in advance, where it can be accessed with a mobile device in seconds if disaster strikes.


For business owners:



  • FEMA offers materials on topics ranging from creating a Business Continuity Plan to an Insurance Discussion Coverage Form in addition to guidelines for creating an Emergency Response Plan.

  • For businesses, SERVPRO offers a no-cost facility assessment and assistance in creating a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.

    The time to gather and store information like emergency contact numbers; insurance contacts; location of fuse boxes; fire suppression system controls, and such is before an emergency strikes, not during an emergency. Having this information at your fingertips can help emergency responders react as quickly and effectively as possible, helping to limit loss of property and even lives.


    SERVPRO of  E. Vancouver/Clark Co. specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on SERVPRO of E. Vancouver/Clark Co., please contact Shelly Kroll at (360) 245-0049 or SERVPROMarketing@comcast.net. For more information on the SERVPRO mobile app and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.


    About SERVPRO®


    Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire, water cleanup, restoration services, mold mitigation, and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.



Red Cross in Dire Need of Platelet Donations

10/18/2016 (Permalink)

The American Red Cross Emergency Response Vehicle (ERV)

In the wake of all the natural disasters that have occurred in the Unites States, The American Red Cross has an emergency need for eligible donors to make an appointment now to give platelets to ensure critical patient needs are met. Platelets, the clotting portion of blood primarily given to cancer patients during treatment , must be transfused within five days of donation and, therefore, are always in great demand. Seasonal colds and flu are currently preventing many regular donors from giving, and the devastating impact of Hurricane Matthew has disrupted donations in many locations in the Southeast. More than 95 blood drives have been forced to cancel resulting in nearly 3,000 uncollected blood and platelet donations. While there is an emergency need for platelets, donors can also help by giving blood as there is an urgent need for all types. For more information and to schedule an appointment, download the American Red Cross Blood Donor App, visit www.redcrossblood.org/giveplatelets, or call 1-800-Red Cross (1-800-733-2767) 

Thank You American Red Cross for supplying the above request and information.

SERVPRO of E. Vancouver/Clark Co. 360-254-0049

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