Recent Posts

The Behavior of Smoke

2/10/2020 (Permalink)

Smoke damaged bathroom When fire damage puts the things that matter most on the line, you need the very best help on the line as well.

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire.

SERVPRO technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins SERVPRO technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pre-testing determines the proper cleaning method and allows your SERVPRO of East Vancouver/ Clark County to focus on saving your precious items.

SERVPRO of East Vancouver/ Clark County knows smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Water Damage Solution

1/20/2020 (Permalink)

Submerged carpet in commercial building We made it priority to know the immediate needs and concerns of this office before we started work.

A pipe bursts. A water heater leaks. A bathtub overflows. Floodwaters rush in. A sprinkler system malfunctions. Water damage can happen in any number of ways. But if your business or home is under a few inches of water, everything else takes a backseat. Only one thing matters when your business can’t operate, and there is just one thing on the mind of the waterlogged resident: a solution.

SERVPRO of East Vancouver/ Clark County is that solution. Equipped with the knowledge, experience, and the training to help make your water damage “Like it never even happened,” SERVPRO professionals will start helping the moment you call. Backed by more than 40 years of experience, SERVPRO will help put your worries at ease, because they understand the science of drying.

When water damage strikes, give SERVPRO of East Vancouver/ Clark County a call; they will help to make things right, make things dry and make it “Like it never even happened.”

Call the Clean Up Team that’s Faster to Any Size Disaster

1/15/2020 (Permalink)

Water damaged shoe store This shoe store had no idea what they were in for one Friday afternoon. A business above was doing some remodeling and struck a sprinkler.

There’s no such thing as a small disaster especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of East Vancouver/ Clark County knows how disruptive water damage can be for your business. SERVPRO is trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and a full line of water cleanup and restoration services, SERVPRO can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call the professionals at SERVPRO of East Vancouver/Clark County for water damage cleanup and restoration.

When they call you, call SERVPRO

1/10/2020 (Permalink)

Smoke damaged teddy bear SERVPRO of East Vancouver/ Clark County do not merely cover up lingering odors with a fragrance; they seek out the source of the odor and remove them.

Mitigation requires quick action. The faster SERVPRO of East Vancouver/Clark County arrives on site to perform fire, smoke, and soot cleanup and restoration, the better the results including lower claim costs. Within four hours of the last notification, SERVPRO of East Vancouver/ Clark County will be on site to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced SERVPRO of East Vancouver/Clark County will pre-test to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of East Vancouver/Clark County can provide wet or dry cleaning services. Additionally all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally SERVPRO of East Vancouver/ Clark County can provide an inventory list of all “to be claimed” items for agents and their policyholders.


SERVPRO of East Vancouver/ Clark county provide specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage. 

Are You Winter Weather Ready?

12/27/2019 (Permalink)

Frozen pipe burst When winter weather strikes, call SERVPRO of East Vancouver/ Clark County to strike back.

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, or can cause serious and costly property damage. While you cannot control the weather you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they’re in proper order. Gutter downspout should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damning affect, which can lead to a roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or nonslip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of East Vancouver/Clark County about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

Biohazard, Crime Scene, And Vandalism Cleanup

12/9/2019 (Permalink)

crime scene SERVPRO is properly trained to handle sensitive situations.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies SERVPRO of Vancouver/ Clark County also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants compose serious health consequences for building occupants, employees, customers, and owners. Failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Vancouver/ Clark County or train to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Vancouver/ Clark County helped help turn unsafe environment into clean, safe homes and offices.

SERVPRO of Vancouver/ Clark County can help with the following issues:

-Bloodborne Pathogens

-Methamphetamine Labs

-Crime Scene Residues



-Sewage Backups

-Black Water Intrusions

-Mold Mitigation and Remediation 

State and local regulations vary. Contact SERVPRO of Vancouver/ Clark County today for 24 hour emergency service.

The Science of Drying

11/26/2019 (Permalink)

fan drying out equipment The bottom line? SERVPRO of East Vancouver/ Clark County has the training and equipment to help make it “Like it never even happened.” 

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of East Vancouver/ Clark County is trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your business suffers the water damage, SERVPRO of East Vancouver/ Clark County will:

-Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

-Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

-Speed up mother nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? What building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to dryer air at the surface of the material but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

For this reason, SERVPRO of East Vancouver/ Clark County have been trained to use top-of-the-line equipment to help mother nature along, including equipment to help dry hardwood floors, tough to reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

Help at your Fingertips

11/19/2019 (Permalink)

After photo of commercial nail salon This nail salon experienced both fire and water damage after one of the chairs short circuited. They used their READY Plan App to get back in business

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or contents loss.

The SERVPRO ready plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO of Vancouver/ Clark County when disaster strikes.

The Ready Plan app is a free emergency preparedness tool offered by SERVPRO, and can be downloaded on your android or iPhone.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecast and more, including the address and contact information for the users SERVPRO franchise professionals.

Through the application, the user can quickly call their local SERVPRO franchise professional or submit an electronic “First Notice of Loss” to the SERVPRO national call center setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process and take the right steps from the beginning to bring their property back to normal, “Like it never even happened.”

The SERVPRO Ready Plan mobile app place is a convenient preparedness to all right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO’s Ready Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, the property owner or manager can reach out for expert help right from the scene, using their cell phones.

For more information on the SERVPRO Ready Plan mobile app and how it can help you be more prepared, contact SERVPRO of Vancouver/ Clark County.

When Water Damage Strikes

11/19/2019 (Permalink)

Mitigated residence after water damage with drying equipment This kitchen experienced a leaking dishwasher. After the inspection, the affected materials were removed for proper drying.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of last notification, SERVPRO of Vancouver/ Clark County will be on site to help ensure a water damage is handled by completing the following steps.


SERVPRO of Vancouver/ Clark County will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services

SERVPRO Vancouver/ Clark County will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.


To help ensure your home or business and belongings are drying to appropriate industry standards, SERVPRO of Vancouver/ Clark County will monitor the drying process. These updates will be consistently communicated to you.

Restoration Services

SERVPRO of Vancouver/Clark County will repair structural materials, reinstall carpet, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

October is Fire Prevention Month

10/24/2019 (Permalink)

Residence after fire This home had experienced a fire after a drone had been left on the charger and short circuited in an Orchards neighborhood.

October is fire prevention month and an excellent time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? Are you prepared if a disaster strikes?
The National Fire Protection Association (NFPA)  set aside a designated week each October to focus on fire prevention. The 2019 theme is “Not Every Hero Wears a Cape. Plan and Practice your Escape!”
According to the NFPA, once the fire alarm goes off, “ you could have less than one to two minutes to escape safely,” yet only 8% of people surveyed said getting out was their first thought after hearing a fire alarm. Creating, implementing, and practicing a fire escape plan for your home or business maybe the difference between safety and tragedy. Make a plan today! Escape planning and practice can help you make the most of the time you have, giving everyone in your home or business enough time to get out.
How do you define a hero? Is it a person who is courageous and performs good deeds? Someone who comes to the aid of others, even at their own personal risk? A hero can be all of those things! A hero can also be someone who takes small but important actions to keep themselves and those around them safe from fire. When it comes to fire safety, be a hero in your household or community.
SERVPRO of East Vancouver/ Clark county wants you to stay safe, informed, and prepared to help and sure you’re ready for any disaster that comes your way.