Recent Posts

Plan to Stay in Business

9/10/2019 (Permalink)

Servpro fans and dehumidifier dry hallway This photo shows the mitigation and drying process to ensure that after the flooding occurred, the homeowners wouldn’t incur mold growth.

September is national preparedness month. In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community. During national preparedness month, your local SERVPRO of East Vancouver/ Clark County professionals want you to be aware of the steps to take to help prepare for mother nature’s worst.
If disaster strikes, will you be ready? It is important to prepare before disaster occurs consider the following steps to help you prepare for an emergency situation.
-Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
-Develop and test emergency communication plans.
-Assemble or update emergency supplies.
-Learn about local hazards and conduct a drill to practice emergency response actions.
-Participate in a preparedness discussion, training, or class.
-Collect and safeguard critical documents.
-Plan with neighbors to help each other and share resources.
-Document property and obtain appropriate insurance for relevant hazards.
Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.

A local alert option here in Clark County is Clark Regional Emergency Services Agency (CRESA.)

Has Flood Damage Stormed Into Your Vancouver Business?

8/26/2019 (Permalink)

Water Damaged Office and Drying Equipment Don't let storm damage become your next commercial property tenant. We dried this office, with minimal intrusion, following water damage.

Commercial Flood Damage Vancouver – High Winds and Downed Trees 

Everything would have been fine, except for the high winds that brought down several trees around one commercial business. One of those trees fell on the roof of the building, punching a hole right through the roof. Rainwater quickly flooded the area inside the building near the hole. The building owner received a call from his commercial tenants and immediately reacted to the emergency. 

SERVPRO arrived to help with flood damage in his Vancouver commercial building. The owner was concerned about removing the tree and patching the roof so that no more water would enter through the roof. Our team responded immediately and quickly removed the fallen tree and placed a temporary tarp over the entire roof to prevent further wind and rain damage. 

He informed his tenants of the steps, taken to resolve the damaged roof. His tenants arranged for SERVPRO to help them with the interior water cleanup as well. There was a great deal of debris from the tree coming through the roof. There was water as well in one of the offices. Our technicians removed all of the debris and began removing computers, office furniture, and employee personal items from the area. Everything was wiped down and dried before moving. 

The carpeting in this room was a laminated design. The carpet had begun to separate in many areas. We removed the carpet and underpad. Fortunately, the subfloor only needed our air movers to dry out the floor before new carpeting and under padding was installed. An electrician also checked out all of the electrical connections and circuits to verify they were safe and in good condition. 

Only one wall required repairs from a branch of the tree striking the wall after coming through the roof. We removed the wall and installed a replacement. The roof was also repaired and sealed up. Both the owner of the building and the tenants were thankful no one was hurt and that repairs and restoration completion occurred quickly. 

Call SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 for 24/7 service. We serve Norton, Raynham, Rehoboth, and surrounding areas. We strive to minimize the damage. We're Faster To Any Size Disaster. 

More about Vancouver.

SERVPRO Specialists Act Fast In Vancouver To Restore Your Home After Water Damage

8/22/2019 (Permalink)

Drying Home After Water Loss We have state of the art equipment to restore your home after water damage. We are available 24/7 so call us right away to prevent further damage.

Residential Water Damage Restoration For Vancouver Homes

Despite having the Columbia River for its entire Western and Southern borders, much of Vancouver homeowners’ water intrusion issues come from smaller problems like broken dishwashers and split hoses. 

Restoring this type of Vancouver water damage is simple, in that it carries no outside contaminants like in floodwater from outside the residence. Since it is smaller in scope however and does not involve an event like a severe thunderstorm, it and the leak itself can go undetected and unreported for much longer. Regardless of the water source; however, there are certain tasks SERVPRO response specialists need to immediately accomplish to preserve as much of the home as possible.

First up is water removal to stop further damage. Specialists begin with pumps to pull water from the lowest point in the home. At other areas and for items like carpets, they utilize smaller extraction devices that team members can adjust for vacuum speed and even temperature to begin drying carpets simultaneously. 

As they complete removal procedures, other SERVPRO team members begin drying the home to lower the humidity level and reduce the risk of mold spores expanding and growing. It includes basic actions like opening all windows if the weather co-operates to setting up dehumidifiers to draw moisture from the air, and exhaust fans to increase air circulation and direct the damp, inside air to the outside of the structure. 

As the air dries, specialists begin checking the floors and walls for water damage. Wood floorboards can swell, crack, and split if they absorb too much water. If there is only swelling, team members can use air movers to carefully direct warm air across the affected surfaces which force out the excess moisture while not stressing them and inadvertently cause cracking or splitting as secondary damage. 

Team members examining the walls look for soaked drywall near the floor. In many cases, specialists can remove the floor trim and allow natural evaporation to dry the panels only slightly affected. If the panels became very soaked, then they may require either demolition and removal, or using the same type of air mover to force out moisture and carefully dry them to avoid the cost of replacement panels.  

If you have had any water intrusion, contact SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 today. We proudly support our neighbors here and in Brush Prairie, Camas, and Washougal with the most up-to-date training and access to a nationwide network of the latest restoration equipment available.

See more about Vancouver.

Saving Contents after Fire Damage in Your Vancouver Home

8/7/2019 (Permalink)

If a fire has left your family heirloom covered in soot, call SERVPRO for restoration.

Restoration of Fire Damaged Items

In properties affected by fire, most of the focus is on the loss that touches the structural components. However, the loss of contents can pile up to a tidy sum of money. Some items have sentimental value too, which complicates the situation because even replacing them cannot bring back that value.  With the appropriate methods, it is possible to clean and restore contents after fire damage. 

In a rush to restore fire damage in your Vancouver home, it is easy to push restoration of items to the back burner. Some items, especially when caked in soot, might be thrown away even though they are salvageable. Our SERVPRO team helps overcome this problem in many ways.  We sort the contents into categories with salvageable, unsalvageable, and questionable items. We can clean the salvageable items onsite then move out the questionable ones to an offsite facility for specialized restoration. Such an approach creates order, helping save more items.

Saving Collectible Items from Smoke Stains and Soot

Among the contents in your home, there might be collectible or antique items. Their value can be either sentimental or monetary, so there is a need to take every step to restore them. For clear glass or crystal items, a mixture of warm water, dish soap, and vinegar can help remove residues. Our SERVPRO technicians undergo extensive training in different cleaning procedures allowing them to choose the best for you. We also have specialized equipment such as Ultrasonic Cleaners, which use sound waves to form and implode numerous vapor bubbles. Immersing items caked in residues in this cleaner helps deliver results faster.

Restoring Upholstery Items

Upholstery can be affected in different ways during fire incidents. Cleaning can help remove fine soot residues that penetrate deep into the cloth materials as well as remove stains and odor. In case the item is charred, other repairs such as resurfacing might be necessary.  Cleaning mostly involves saturation methods, which dissolve the residues. Our SERVPRO technicians can use Upholstery Cleaning Machines to wash and rinse your items more effectively.

You can save more contents in your home if you involve a professional restorer. Call SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 to assist. Our resources can help eliminate all traces of damage "Like it never even happened."

See more about the 4th largest city in Washington, Vancouver.

One Mistake Often Made After Fire Damage in Vancouver Properties

7/31/2019 (Permalink)

SERVPRO can help keep mistakes away from your Vancouver fire damaged properties.

Let us make sure your Vancouver fire is properly handled.

No two ways about it, fire damage feels overwhelming. Even when it is limited to a single area in a home, airborne soot particles cause odor wherever they are in a home and spread with ease. 

During our initial contact with a Vancouver homeowner regarding fire damage, we advise property owners to turn off the HVAC and close off the fire loss area to limit any further spreading of smoke odors within the home. The longer the HVAC operates in the house after a fire, the more likely the ductwork needs cleaning to make the property free of smoke odors.

After SERVPRO technicians remove charred materials from the residence, restore and save fire-damaged items from inclusion as a loss, we move on to odor control. An HVAC inspection is frequently part of fire loss mitigation to thoroughly remove odors from the property. The process is as follows: 

  • Inspection of the ductwork for signs of soot or smoke damage
  • Thorough cleaning of both the return and vent covers
  • Manual cleaning of the clean air handling unit using a vacuum
  • Negative air pressure system efficiently pulls airborne soot particles from within the ductwork
  • Removal of all debris and stains from vent openings and replacement of the HVAC filter

Before the HVAC operates again in the home, SERVPRO technicians perform any needed odor control for the rest of the home to ensure that the airborne and embedded soot particles do not continue to bring foul odors. We have several standard methods dependent on the level of odor-control required. For low amounts of scents, our time-release gel pellets work to overtake smoke odors efficiently. When odors need more robust applications, our certified Odor Control Technicians have access to a diverse array of equipment to neutralize odors at the molecular level

When you need help with fire damage contact SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049. Our Fire and Smoke Damage Restoration Technicians are available 24/7 to make any size loss in your home "Like it never even happened." 

To learn more about Vancouver, click here.

How SERVPRO's Pack-Out Service Can Help You Restore Treasures After Flooding in Vancouver

7/23/2019 (Permalink)

When flooding happens, SERVPRO of E. Vancouver / Clark Co. has it under control.

Benefits of a Pack-Out During Flood Damage Recovery in Vancouver

Whether the flooding event in your Vancouver traces its source to storm damage, appliance malfunction, or plumbing fail, your home and its contents are knee-deep in water. Both your belongings and your house’s structure need help fast to survive this catastrophe. Often the best approach is to pack out furnishings, household goods, and personal possessions, transporting them to our production facility.

Flood damage in Vancouver requires the completion of many tasks inside your home. If the contents remain in place, our technicians need to work around or move heavy pieces of furniture and continually shift boxes of possessions. If the flooded areas are clear, we can complete the water removal and structural drying procedures in a much more straightforward manner. A clear area also minimizes any floor or carpet staining and eliminates moisture load from wet possessions.  Creating the warm and dry air appropriate for speedy drying is far easier to do after a pack-out.

Meanwhile, the items packed up and moved to our production facility receive the individualized attention they need. We document and track the articles with the SERVPRO Contents Claim Inventory Service (CCIS), a comprehensive and secure system using lists, photos, and barcoding to organize your property.

Our technicians both at your home and at our headquarters master the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training pertaining to their specialties. Our Contents Processing Technician (CPT) evaluates the condition of the items and designs each a restoration plan. Our production facility employees have a broad range of cleaning, drying, disinfecting, deodorizing, and other resources available to transform flood damaged articles back to functionality and appearance.

Throughout the project, SERVPRO is in contact with your insurance company, providing the supporting evidence necessary for proving successful claims for restoration or replacement. We keep you in the loop as well, respecting your opinions and priorities during this stressful time.

SERVPRO of E. Vancouver / Clark Co. is well-qualified to meet your flood mitigation and remediation needs both onsite and in our production facility. Contact us at (360) 254-0049 immediately after the waters rise so we can create the best plan for your circumstances.

More about Vancouver.

We Help You Get Back To Business In Vancouver After A Water Damage Disaster

7/8/2019 (Permalink)

When water damage struck this property we responded quickly and began working right away on extracting the water and removing the damaged material.

Air Movers Used for Water-Damaged Vancouver Clothing Stores

As much as our success can get attributed to our experience and fast response for all damaged Vancouver properties, it also relies heavily on the advanced tools and equipment that we use on every recovery project. With water damage concerns, we have a vast inventory of units and machines that stay stocked on ready trailers that can mobilize quickly when buildings like your clothing store become damaged by spreading water. Even without substantial impairments, the use of equipment like our air movers can help to keep your doors open throughout the restoration process so your customers do not become affected.

As you might expect, drying is a vital service necessary to overcome water damage in Vancouver businesses like your clothing shop quickly. The faster the response to these emergencies, the less that your stock can become affected by lingering moisture and dampness. The best approach that our SERVPRO team has to quickly reduce the presence of dampness and saturation for affected materials and contents is our air movers.

These high-velocity fans have onboard heating elements to force heated air through the water damaged areas. When directed at even saturated drywall and other building materials, these drying units can vaporize the dampness of these exposed areas over a brief period. With a timeline that does not often exceed 24 hours to preserve installed drywall or porous wood shelving and display tables, powerful tools like the air mover can keep saturation from bloating and distorting these construction elements and fixtures.

Our SERVPRO team primarily utilizes two types of these units – one that has a low profile look and can get underneath desks, tables, cabinets, and other furniture fixtures of your shop floor and another larger style that can get used to address larger open areas and saturated construction materials.

While many small business owners stand to lose a substantial investment when water loss incidents occur, a fast response from our SERVPRO of E. Vancouver / Clark Co. professionals can make these emergencies “Like it never even happened.” Give us a call anytime at (360) 254-0049.

See more about Vancouver.

The Ultimate Guide to Fire Damage Remediation in Your Vancouver Home

6/15/2019 (Permalink)

Fire damage remediation can be such a pain to handle alone. Contact the professionals at SERVPRO today for remediation assistance.

Fire Damage Cleanup is a Matching Process in Vancouver

After a fire moves through your Vancouver home, the residues left behind vary from space to space. Differences depend on the materials the fire consumed as fuel as it made its way from room to room and level to level. The characteristics of the soot determine the most efficient ways to remove the soiling from surfaces without creating even more damage. Our team of highly-qualified technicians have the knowledge and experience to evaluate each deposit and decide which cleaning method is best matched to particular soots.

Vancouver fire damage residues and debris can be loose and ashy where wood and dry paper burned. Vacuuming with HEPA-filtered equipment clears much of this dry soot after careful brushing. Dry sponging is effective on walls and ceilings with this kind of damage, but a damp or wet cleaning approach might smear and spread the soiling.  

When an electrical fire smolders behind walls, or fabric and damp materials choke the delivery of oxygen to a blaze, a thick and sticky soot deposits. Our SERVPRO crew uses a more hands-on approach with this type of residue, selecting a cleaner formulated using wetting agents and surfactants to break up the coating. Agitation is typically a strategy used to help dislodge the soot, with technicians working on small areas at a time, spraying, scrubbing, and wiping as they go.

Protein-based soot is a constant challenge in household fires, the result of a kitchen food or grease fire. The soot under these circumstances is a thin coating of almost varnish or lacquer-like consistency, tightly adhering to surfaces. SERVPRO employees might use tools or cleaners with abrasive characteristics to assist in removing this type of soot. Solvents are an option when applied by skilled practitioners.

The team we send to your home complete rigorous training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in preparation for residential fire damage management.  Our Fire and Smoke Restoration Technicians (FSRT) learn how to determine what kinds of soot your project presents and then apply research-based best industry practices to resolve the issues.   

SERVPRO of E. Vancouver / Clark Co. is well-positioned to respond to fire damage in communities north of the Columbia River and west of the Cascades. Call us at (360) 254-0049 for an expert assessment of your fire cleanup needs.

Click here to see more about Vancouver.

How SERVPRO Restored a Vancouver Flood Damaged Home

6/13/2019 (Permalink)

Sometimes we have to remove sheet rock to dry a flood water. But we always make it "Like it never even happened."

SERVPRO Helps Vancouver Homeowner with Flood Removal

Water that enters a home from a storm is one of the most severe types of damage. Flash floods can happen with little to no warning, and the best thing you can do is turn off your electricity and evacuate because groundwater has a rating as a category three biohazard also known as "black water." Then get cleanup efforts beginning as quickly as possible.

When SERVPRO answered a call from a homeowner who requested flood removal in their Vancouver home, our team arrived a short time after the call. The electricity was off in the house, so we used our generators to power our portable pumps and extracted the standing water that remained in the home. We scoped the rooms to determine all the areas the water migrated into so all areas that required extraction.

The sheetrock retained stains from how high the water had once been, and we used a controlled demolition technique known as a "flood cut" where we cut away damage sheetrock roughly six inches above the waterline. Unfortunately, the carpeting had exposure to black water and required removal as a water loss.

When many areas of a home receive damage from flood water, the best outcome is to get the house ready for rebuilding. Our technicians have certifications in a diverse number of restoration sciences, our goal is to restore rather than replace, but in the case of items exposed to black water, it is not always an option.

We thoroughly dry the property and monitor moisture levels within floor joists and wall cavities to ensure there are no issues with mold. Once the affected areas reach our preset drying goals, we clean and disinfect surfaces. Then we perform any needed odor removal applications.

After completion of the remediation on the property, we gave the homeowner and adjuster a report of the cleanup procedures done as well as the necessary repairs to return the property to preloss condition.

SERVPRO of E. Vancouver / Clark Co. at (360) 254-0049 when you need flood removal. We use the latest restoration techniques and equipment to make your water loss "Like it never even happened."

Esther Short Park in Vancouver is the oldest public square in the West. Read more here.

Don't Let Water Cause Damage To Your Vancouver Attic

6/6/2019 (Permalink)

Our SERVPRO of E. Vancouver / Clark Co. can help you to quickly address water loss incidents in your home with our experience and advanced equipment.

Moisture In Your Attic Can Damage Your Vancouver Home

After heavier winters, roofs of Vancouver homes can become slightly structurally compromised against the weight of substantial snowfall they have supported throughout these harsher months. While this alone can begin to show signs of degradation and wear for spaces like your attic, it can also allow moisture penetration to begin as well. Under these circumstances, saturated materials can begin to erode, and conditions remain ideal for secondary effects like mold and microbial growth to take hold.

While many homes have strong construction to withstand the harsher weather months, it is not easy to avoid water damage. Our SERVPRO professionals respond quickly to water loss emergencies in Vancouver because even moisture penetration can spread harmful effects throughout this area of the property beyond the source. Instead of contending with a small damp area, now our professionals must address an entire moist attic space that threatens to spread even farther to the levels below.

The unnerving truth about this kind of damage is that many homeowners do not even know when this problem has started. Often, these situations have to get bad enough to begin affecting the ceiling of the floors below until a property owner can notice. With attics being such a low traffic area, this moisture and dampness can affect the entirety of this upper area before moving to a place where it can begin to harm the household.

From both the attic to the affected construction materials below, our SERVPRO professionals must address all of the spreading dampness with state-of-the-art drying units like our air movers, our dehumidifiers, and our Injectidry system which can address cavities and crevices.

While oversaturation can often result in a need for replacing damaged construction materials, our contracting specialists must also address the roof damage, which allowed the moisture in the first place. We have an experienced team of general contractors to help.

Our SERVPRO of E. Vancouver / Clark Co. can help you to quickly address water loss incidents in your home with our experience and advanced equipment. Give us a call anytime you need us at (360) 254-0049.

Click here for more about Vancouver.