Recent Posts

High Winds Caused Damage to your Roof, What Now?

4/12/2021 (Permalink)

Home after wind storm and fallen tree It’s hard to always know what to do, but we’re Here to Help! Just call us (360) 254-0049

High winds can cause major damage to your roofing system in Vancouver, WA. When storms cause shingles to tear off, it can be hard to know exactly what to do. You want to fix the problem before a roof leak starts, but where do you begin? 

Protect the Damaged Area

Your first step should be to call in a roofing specialist. These experts will be able to help you locate the damage, come up with a repair plan and work with the insurance company. However, these specialists may not be able to get to your building right away. If you can't get professional roofing help right away, you need to protect your roof so it doesn't become damaged any further.

• Use tarps and plywood to cover any ripped, cracked or missing shingles.
• Remove weakened tree limbs to ensure they don't crash onto your building.
• Get rid of debris from the roof as this can tear up more shingles if high winds return.

Doing everything you can to protect the vulnerable part of your roof can help you avoid larger headaches. Your contractor may be able to give you more tips on how to get by until they arrive.

Start a Repair Plan

Once the damaged roof has been assessed, you need to quickly enact a repair plan. If you wait too long to fix the issue, the missing shingles can turn into a roof leak. As you know, leaks can lead to major water damage that can take a lot of money to fix. It's better for you and your building if you can start a repair plan as quickly after the storm as possible.

The last thing you want after a storm is to worry about a roof leak. However, damaged shingles can lead to that exact situation. Taking the proper steps after a storm may help you mitigate your problems.

Avoiding a Water Damage Catastrophe

4/4/2021 (Permalink)

Three Servpro technicians begin demo of water damaged residence From inspection to reconstruction, our team is ready to help! Give us a call at (360) 254-0049

When you experience a water damage and the water has soaked into home building materials, the damage is unavoidable and costly. Most materials swell or breakdown, and mold can become a secondary problem if water is not dried thoroughly. While water damage is a common problem that many homeowners experience, most of it is preventable. Here are some key systems, in and out of your home, to check right now to reduce your chance of water damage:

Pipes and Plumbing

Inspect pipes, hoses and connections in your search for drips and leaks since even the tiniest of these can develop into a significant pipe cleanup job. Sometimes you may not see leaking water, so you need to look for clues: rust, mold, stains, and damaged materials that peel or buckle.

Roof and Water Drainage

Check inside your attic and look for stains in the ceiling for signs of rain water in the home already. Check outside, during or after rain, to make sure gutters and downspouts flow freely. If you see areas that pool around your foundation, consider lengthening the end of your downspouts, adding French drains or grading the land away from your house.

Basement Pump System

Whether you have a storm or a broken pipe, the first line of defense in the basement is the sump pump. Clear debris from the pump so that it is ready for action. Periodically check your sump pump, by adding a little water to the sump pit, to make sure it works.

Septic Tank

You may think your tank doesn’t need pumped because you never have problems, but all that wonderful microbial digestion happening inside your tank still results in a byproduct of sludge that takes up valuable capacity and must be removed with periodic pumping. Check with your local extension for recommendations on septic pumping based on the size of your Washougal, WA home and number of occupants.

Make flood water in the home an unlikely problem by routinely inspecting key home systems, and by doing maintenance routinely. You know you can count on professionals, day or night, to minimize damage by removing water fast.

What is a Biohazard?

3/22/2021 (Permalink)

Technicians in full PPE Our staff in full PPE ready to help!

SERVPRO of Vancouver/ Clark County along with most franchises within SERVPRO are known for water damage remediation and fire damage remediation. But SERVPRO of Vancouver/ Clark County also cleans up after a biohazard. You might be wondering why you would need to hire a company to clean a biohazard. Why would biohazard clean up apply to me or my business? What is considered a biohazard? And how is a biohazard clean up different from a regular clean up? Before we start answering all of those questions we are going to focus on what a biohazard is.

A biohazard can pose serious health consequences and contribute to unhealthy and dangerous environments. Biohazards come from biological microorganisms, medical waste, and sometimes caused by viruses, including COVID-19. Decontamination requires training and cleaning products that aren’t sold on supermarket shelves.

SERVPRO provides expertise in mitigation and restoration after your home or business experiences any catastrophe. If you are looking for an emergency restoration company in Southwest Washington, make sure to call (360) 254-0049. We are open 24 hours a day, 7 days a week.

Commercial Cleaning: Allergy Season During a Pandemic

3/22/2021 (Permalink)

Servpro employee with face covering Whether you need specialty cleaning or you want to give your employees a fresh start this Spring, call SERVPRO.

Spring cleaning time is here, and that does not just include your home. As businesses are opening up and we head back to work, we know people will be spending more time outside of their comfort zones and around others. Commercial properties deserve attention and a thorough cleaning as well. This season brings allergies, coughing, sneezing and the buildup of dust is inevitable. From floor to ceiling we will clean your carpets, wipe down your fans, and disinfect during the process. We Are Here To Help! 

With the COVID-19 outbreak we understand that many employees are not comfortable going back to their place of employment as well as clients and customers coming in to shop. We are currently disinfecting and cleaning commercial properties to help you feel safe. We follow all of the CDC guidelines and we focus on wiping down touch points such as: 

  • Phones
  • Keypad
  • Handsets
  • Buttons on Equipment
  • Desk-tops
  • Knobs and Handles
  • Light Switches
  • Computer mouse and keypad

We also go around spraying with our top of the line electrostatic sprayer to make sure we hit points such as: 

  • Windows
  • Tops of cubicles
  • File cabinets, desktops
  • Behind furniture
  • Around equipment
  • Under desk

Make sure your office is disinfected and cleaned properly for your employees and clients. If your office needs a thorough cleaning, call SERVPRO of Vancouver/Clark County at (360) 254-0049

Choose Your Local Clark County SERVPRO

3/12/2021 (Permalink)

Team photo with umbrellas in SERVPRO uniform Call us at (360) 254-0049 or email us at

The key to every community is supporting locally.  SERVPRO of Vancouver/ Clark County is based right here in downtown Vancouver.  All of our technicians teammates live and are from the area.  When there is a problem that needs attention, we are able to rally our troops and get them to your location quickly (We are right off the I5).  Many of our competitors come from Oregon.  They do not know our city like we do. They are not your neighbors like we are.  SERVPRO of Vancouver/ Clark County is invested in our shared community and we want to help you to get this problem behind you as rapidly as possible. When you call SERVPRO you’re calling the experts who make you feel like family. We are committed to giving you great service and guide you through the difficult situations you face when restoring your home. In any case, big or small remember that we are always available to take a look or to offer assistance.  We are always available for estimates or second opinions or inspections so please feel free to contact us at any time to get some expert advice.

Categories of Water Loss

3/10/2021 (Permalink)

Before and after of commercial water damage Call SERVPRO of East Vancouver/ Clark County (360) 254-0049 to make it “Like it never even happened.” We’re open 24/7

The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration distinguishes water into three categories. Each category is defined by the levels of containment or possible containments in the source of the water. 

Category 1 “Clean Water”

 Water in this category originates from a clean, sanitary source and poses little to no risk to humans if contacted or ingested. Examples are broken water supply lines, sink or bathtub overflows, or water supplies to an appliance such as a water line to an ice maker. 

Category 2 “Grey Water”

 Water is this category comes from a source that contains significant contamination including chemical, biological, or physical materials. Grey Water has an elevated risk to cause illness and discomfort with any type of exposure. Examples are toilet bowls with urine, sump pump leaks, and discharged water from appliances like dishwasher and washing machines. 

Category 3 “Black Water”

Water in this category is considered very harmful and contains unsanitary agents, dangerous bacteria and fungus, and toxic substances. This category of water has an extreme risk of causing illness and exposure should be avoided at all costs if the proper personal protective equipment is not available. Examples include sewage, seawater, and overflow from rivers or lakes. If left unattended Clean and Grey Water can become stagnant and may be considered Black Water. 

If you have concerns with water no matter the source, SERVPRO of East Vancouver/ Clark County specializes in Water Damage Repair & Restoration and is a certified IICRC firm.

Mold Remediation in Clark County

3/1/2021 (Permalink)

Mold damaged studs and wall “when you locate mold damage in your home, call Servpro” We’re here to help! Call after you experience a water damage or locate mold!

Since microscopic mold spores exist naturally almost everywhere, indoor and outdoor, removing all mold from a home or business is impossible. Many restoration businesses advertise "mold removal" and even guarantee to remove all the mold. This is a fallacy. SERVPRO of Vancouver/ Clark County has the training and expertise to remediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Sign Up For Emergency Notifications in Clark County

2/15/2021 (Permalink)

"Storm Alerts why they are important" field with storm clouds and SERVPRO house Stay notified, stay safe!

Here in the Pacific Northwest, specifically in Clark County, we don’t often experience what Mother Nature is fully capable of.  However, we do on occasion experience high winds and heavy rains that can cause your home or business substantial damage. It’s important to be prepared for your safety and the safety of others. We recommend following local alerts from Clark Regional Emergency Services Agency (CRESA).

You can follow CRESA on Facebook or sign up at Clark Public Alerts  to receive notifications on the following emergencies:

  • Evacuations
  • Severe Weather
  • Missing Persons
  • Road Closures
  • Police Action
  • Fire
  • Hazardous Spills

If you experience damage to your home or business after a storm or any other catastrophe, don’t hesitate to call SERVPRO of Vancouver/ Clark County (360) 254-0049 . We are here to help our community day or night. We understand that Mother Nature never sleeps, so neither do we.

Top Winter Fire Hazards

2/8/2021 (Permalink)

"house fires occur most often in winter" fire, residential doors For information on fire damage restoration services, call SERVPRO of Vancouver/ Clark County at (360) 254-0049

To experience a house fire is traumatic. Within minutes, the home can be engulfed in flames. According to the American Red Cross, “Home fires can happen at any time, but they generally increase during the fall and winter, with December and January being the peak months. Home fires are also more common on Saturday and Sunday and tend to peak between 6:00 PM and 7:00 PM. 

Here are the top residential fire hazards.

  1. Cooking Fires

More house fires start in the kitchen than any other room in the house. Grease fires are a leading cause of kitchen fires. To prevent a cooking fire, never leave the kitchen unattended while food is cooking on the stove.

  1. Heating Equipment Fires

To prevent this winter fire hazard, keep combustibles at least three feet away from the heat source. Combustibles include furniture, curtains, and pets. Have the chimney and wood stove inspected and cleaned annually.

Over time, dust can build up in a space heater and create a fire hazard. Annually cleaning the heater is strongly advised. Do not use an extension cord with a space heater, and do not plug the heater into an overloaded circuit.

  1. Candle Fires

Candles are one of the most common causes of house fires during the winter months. The month of December is the peak time for candle fires in the home. Consider using electric or solar candles. Extinguish candles when they are not in use or if they are left unattended.

  1. Electrical Fires

Avoid overloading circuits or receptacles. Carefully inspect extension cords before usage since a frayed or damaged cord could cause a fire or result in electrocution and death. The few extra dollars spent on a properly rated heavy-duty extension cord could save thousands in fire damage or hospital bills.

  1. Fireworks

According to the National Fire Protection Association, “Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage.”

Nevertheless, fireworks are popular. Following the manufacturer’s directions, including adult supervision, is strongly recommended.

  1. Grills and fire pits

Position the grill or fire pit at least ten feet away from any structure. A clean grill is a safe grill. Never leave a grill or fire pit unattended. Keep a fire extinguisher or bucket of sand nearby in case the fire gets out of control.

Finally, have working smoke and carbon monoxide detectors on every floor of the house and inspect them regularly. Install ten-year, long-life batteries in the detection units. Locate fully charged and working fire extinguishers in the kitchen, garage, and near the Christmas tree. Have an evacuation plan in place so that, in the stressful environment of a fire, everyone knows what to do and where to go.

SERVPRO's Water Damage Process

1/18/2021 (Permalink)

SERVPRO drying equipment Every water damage situation is a little different, and requires a unique solution, but the general process stays the same.

SERVPRO of Vancouver/ Clark County implement a course of action for restoring a property that has water damage. A quick response is key to preventing further damage. 

There are five fundamental principles for water damage restoration which are noted in The Institute of Inspection, Cleaning and Restoration Certification (IICRC) S500 Standard and Reference Guide for Professional Water Damage Restoration: 

  • Safety 
  • Documentation 
  • Mitigation 
  • Drying Plan 
  • Cleaning and Repair 

Safety is the primary concern on a job site. It is important to make sure the crews and the occupants are informed and protected from any safety issues. 

Documentation is important to create an action plan for the project. At SERVPRO® we use DryBook® which is used on iPads that the crews bring on every job. Using DryBook® helps our crews document everything that is happening on the job, how to create a drying plan and to make sure the structure is drying properly. 

Mitigation is important because it helps the occupant recover more quickly from the water loss event. 

Drying plan includes removing excess water, extraction, evaporation and dehumidification. Drying equipment is placed to remove moisture through evaporation and dehumidification. Temperature is also important to increase the rate of evaporation. 

Cleaning and repair are done when the drying plan is complete and drying goals have been met. This is to repair and clean the property to preloss condition.