Recent Posts

Wildfire Tips Around Your Home

7/19/2021 (Permalink)

smoke damaged hallway SERVPRO of E. Vancouver/Clark Co. 360-254-0049

Keeping your home safe during the wildfire season.

  • Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
  • Remove flammable materials (firewood stacks, propane tanks) within 30 feet of your house, deck or porch. 
  • Wildfire can spread to tree tops. Prune trees so the lowest branches are 6 to 10 feet from the ground. 
  • Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire.
  • Don't let debris and lawn cuttings linger. Dispose of these items quickly to reduce fuel for for fire.
  • Inspect shingles or roof tiles. Replace those that are loose or missing to prevent ember penetration. 
  • Cover exterior attic vents with metal wire mesh no longer than 1/8 inch to prevent sparks from entering the home.
  • Enclose under-eave and soffit vents or screens with metal mesh to prevent ember entry.

Remember to give us a call if your home or business is smoke or soot damaged after a wildfire.

Smoke Odor Removal

7/19/2021 (Permalink)

wall heater fire damaged wall Don't tackle smoke odors alone, let SERVPRO of E. Vancouver/ Clark Co. help make it "Like it never even happened."

A lot can go wrong if a fire starts in your home. At the very least, you will deal with inconvenience and hassle. No matter how large or small the fire may be, you’ll probably encounter the need for smoke cleaning. The nasty odor smoke leaves behind can overwhelm anyone and make it difficult to remain in your house. Fortunately, there are some effective methods the professionals use that can help get rid of this nuisance.

Whom Should You Call?

Cleaning up after smoke damage isn’t an ordeal you should tackle alone. There are some outstanding professional cleanup companies that boast the expertise to get your home back in shape. Here are some reasons why trained professionals are your best source of help:

  • They have years of experience cleaning up after residential fires.
  • They have the right equipment and techniques to thoroughly remove traces of smoke.
  • They work quickly and efficiently.
  • They have excellent customer service.

Air Filtration Devices

One of the most common ways a professional will help restore your home and rid it of smoke odor is by using air filtration devices. An experienced company will use heavy-duty equipment to remove toxins and other harmful materials from the air in your home. This will give you peace of mind that you can once again breathe clean air and not worry about illness or other health effects.

Ozone Machines

In small doses, ozone is effective in removing the particles in smoke that cause odor. Only a professional should administer this form of smoke cleaning, as it can be toxic in large amounts. Ozone breaks down the bacteria and other materials so they will no longer smell.

Thermal Foggers

Another way to eliminate unappealing smoke odor is through a thermal fogger. This method is best used in conjunction with other steps such as the use of baking soda. The fogger takes in a deodorizing solution and then blows it out into the affected area.

When you need deep smoke cleaning, get in touch with the pros. A reliable technician will use these steps to help remove terrible odors from your house.

Storm Preparedness

7/14/2021 (Permalink)

flooded bedroom Do something today that your future self will thank you for!

The first step is to have a plan for all of the members of your family. 

Not all disasters happen when all of the family members are at home or even in one central location together. Make a plan as to where you will all meet once it's safe.

Choose a specific contact person outside of the state that you live in. Make sure all family members know the contact person's telephone number's and email address. Each person needs to check in with that person immediately if possible. The contact person can then share with all family members the where about's of all members that have checked in. 

Make sure each person knows what their role/responsibility/duty in survival/ is in the event that everyone is home when disaster strikes. 

For further preparedness planning, please call SERVPRO of E. Vancouver/Clark Co. 360-254-0049

Commercial Services

7/7/2021 (Permalink)

Organized van with drying equipment Our vans and staff are ready for your call!

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

If your business suffers a major loss, call (360) 254-0049.

Disaster Recovery Team

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Preventing Mold After a Flood

6/7/2021 (Permalink)

flooded commercial hallway Keep our number in your phone for quick reference! (360) 254-0049 We're available 24/7/365

Storm flooding can occur in Brush Prairie, WA, without much warning. It is crucial to act quickly to clean up flood water in order to prevent mold growth. Even small amounts of moisture can allow mold to grow, so it is important to get help from an experienced professional who will assess the extent of water damage, remove the water, and ensure that affected materials are completely dry.

1. Assessing the Damage

Water damage may be apparent, but moisture is often invisible. If you don't address excess moisture levels quickly following a flood, you risk needing mold removal down the line.
An experienced storm damage restoration specialist has the knowledge and equipment necessary to detect water levels in porous building materials where moisture can hide. He or she can restore your house to its pre-flood condition, whether that means drying or replacing the material.

2. Extracting the Water

Any area that has flooded can have water removal challenges. Specialized machinery may be needed to remove standing water and extract it from carpets, furniture, and walls. Such equipment may include submersible pumps and powerful wet/dry vacuums. These machines generally will be able to remove most, but not all, of the flood water from your home. At this point, there is still an opportunity for mold growth until moisture has been reduced to acceptable levels.

3. Eliminating the Moisture

To eliminate excess moisture, you'll need a professional to detect where it remains and equipment to dry it. Moisture detectors such as hygrometers and infrared cameras can find water in unexpected places, such as behind walls and underneath carpet. Dehumidifiers and industrial fans help extract moisture from materials and move it out of the building. Moisture levels should be rechecked until they have reached levels low enough to inhibit mold.

Act quickly to ensure that you prevent mold growth following a flood. An experienced professional can help you to assess the extent of water damage, extract the water, and ensure that all moisture has been properly dried.

What You Need to File a Water Damage Claim

5/24/2021 (Permalink)

Mitigated kitchen with SERVPRO drying equipment This kitchen experienced a leak that went unnoticed causing the damage to spread. Here you see drying equipment placed in the mitigated kitchen.

Documentation is required to file a homeowners insurance claim for water damage. A policyholder should provide photos, videos, maintenance records, and proof of purchase to an insurer as evidence of damage caused by a pipe burst or any type of leak. In this blog you can learn more about what information a homeowner should gather as he or she prepares to file a claim for water damage.

Proof of Damage

Insurers will want to see proof of the full extent of the damage. There are several types of useful documentation:

  • Photographs
  • Video
  • Footage dated prior to an incident

These records indicate that damage was caused by the incident that led a homeowner to file an insurance claim. It is important to document damage before taking any steps toward mitigation. Homeowners may also benefit from being able to produce maintenance records indicating that the incident was not due to negligence. Even if an insurer does not cover the cause of damage, coverage should be available for the effects.

Proof of Purchase

It can also be helpful to gather receipts or other proof of purchase for damaged contents. Check your policy to ensure that the replacement cost of items is covered rather than the actual cash value. Given depreciation, the latter may not be sufficient to replace items with severe damage.

A Restoration Estimate

Insurers prefer to work with an established water damage mitigation and restoration company. Obtain an estimate for the cleanup and restoration processes by contacting a company that provides both services. This calculation may be more accurate and complete than estimates from more than one business.

All of this information can help a homeowner filing an insurance claim for water damage. Be aware that homeowners insurance does not cover any damage caused by flooding. A separate flood insurance policy is necessary for damage resulting from heavy rains or rising bodies of water in Camas, WA.

If you need any assistance with providing proper documentation to your insurer, please don't hesitate to ask for our help. We will also help you provide a list of all of your home's belongings.

Give us a call day or night! (360) 254-0049

Top 4 Things You Should Know About Plumbing Maintenance

5/24/2021 (Permalink)

water damaged commercial storage room SERVPRO of E. Vancouver/ Clark Co. is always ready for your call (360) 254-0049

Plumbing problems can happen in any building. Normal wear and tear, plumbing age and quality of a system’s construction materials all have an impact on plumbing performance. Being proactive in keeping a Brush Prarie, WA commercial building’s plumbing system in good operating condition is a great way to protect your investment. It can also help you avoid a much more inconvenient and costly plumbing emergency in the future. Scheduling regular plumbing inspections may help identify small problems to be addressed before they become large. These four top checklist items for a plumbing maintenance inspection cover areas generally considered critical to proper operation of a plumbing system.

1. Fixtures

Quiet leaks and drips from fixtures such as toilets and faucets can waste thousands of gallons of water annually. Fixtures are typically tested during a maintenance inspection. Repairing these silent leaks may save a lot of money on future water bills.

2. Pipes

A visual inspection of pipes can be done to uncover evidence of leaks and signs of corrosion. When significant visible corrosion is noted, it may be a signal that the pipes are close to the end of their useful life. This can give you the opportunity to make a plan before the aging plumbing causes a bigger problem, such as a broken pipe.

3. Drains

A test of drains can uncover any blockages that need to be cleared. Slow draining sinks or toilets that require regular plunging may indicate a blockage. If allowed to persist, blockages can lead to backups and overflows with accompanying water damage.

4. Valves

Testing valves for proper operation may help prevent valve failure. Broken or faulty valves can add challenges to water main maintenance and repair. A simple check of a valve’s ability to open and close can be all that is needed to avert larger plumbing problems in the future.

While some plumbing problems may be unavoidable, it is generally much easier to make preventive plumbing corrections based on recommendations from a routine maintenance inspection than defer routine repairs.

Commercial Water Damage in the Evergreen School District

5/17/2021 (Permalink)

interior of flooded commercial building You can reach us at (360) 254-0049 any time. We’re Faster To Any Size Disaster.

Water spills that happen in your school can be accidental or even acts of truancy by some students.  However, what matters once the incident happens is the steps you take to mitigate the loss, and restore normalcy. Stopping the water source fast helps ease the other steps that follow. Although the janitorial staff and other workers can manage some aspects of the loss, involving a professional team helps guarantee thoroughness and the prevention of mold.   

The intensity of a commercial water damage incident in Vancouver schools depends on how it unfolds. If a main supply line bursts, it can release vast amounts of water within a short while even when you manage to stop the source quickly.  A spill that happens in the middle of the night can also go unnoticed for a long time, leading to widespread damage. We help you deal with disasters when they occur. Our SERVPRO team can also help you prepare a proper response plan that your staff and restoration teams can follow when there is a loss. We do this by creating a digitized ERP, Emergency Ready Profile, which can be promptly accessed.  

With the large open hallways in a school setting, water from a single source can spread over vast areas.  Although the spilled water may not damage the materials in the halls easily, it exposes the students and everyone else to the risk of slip and fall accidents. Fast extraction of the standing water is therefore necessary. Our SERVPRO team can handle such expedited water extraction using truck-mounted water extractors and wet vacs.  

Water loss incidents can damage building materials in the walls and the ceiling if the spill originates from an elevated source. Restoration in such cases requires controlled tear-down of the affected areas to remove all damaged materials and access any water that finds a way into concealed cavities.  Our SERVPRO technicians have the expertise to make flood cuts and punch vent holes or weep holes without causing unnecessary damages.  

For a faster and thorough restoration of water damage in your East Vancouver, Camas or Washougal school, call SERVPRO of E. Vancouver / Clark Co. to help. 

Benefits of Calling SERVPRO of East Vancouver/ Clark County

5/17/2021 (Permalink)

Water damaged commercial strucure We understand how important your business is and the sense of urgency to get back to work. Call us day or night at (360) 254-0049

Dealing with the aftermath of a fire, flood, or mold in your office building isn’t something you want to think about, but when you work with a reliable 24-hour emergency cleanup team, you’re grateful for that wonderful resource. The best disaster relief teams can help piece your business operations back together and make things safe for you to return to work.

What Does a Round-the-Clock Restoration Company Do for You?

If you experience the ordeal of a disaster in your Camas, WA, office, there are plenty of options you can consider for help. Not all of these provide 24-hour response and care. SERVPRO of E. Vancouver/ Clark County can offer you the following benefits:

  • Open seven days a week, even on holidays
  • Will call you back within one hour of your first contact
  • Will be onsite within four hours of your call
  • Will talk to you directly about their findings and plans moving forward

We're Always Available for an Emergency

Natural disasters or issues with plumbing, sewage, or wiring can occur at any time, so you need a disaster response and recovery team you can count on whenever the need arises. When a cleanup and restoration team is always open, you can have peace of mind that your emergency situation won’t get worse or develop further problems due to delays.

Faster to Any Size Disaster

You can’t afford anything but a fast response in these urgent cases. You have a business to run and must ensure the safety of your employees and the vitality of your company. Within the day of your call, a qualified team of professionals will inspect the damage at your office and will start to formulate a plan of attack.

Because flooding and fire emergencies can happen at any time, you need 24-hour care from a disaster response crew. The best companies in the area have what it takes to get on the scene quickly.

Are you Sanitizing Your Phone?

5/13/2021 (Permalink)

Hand holding phone with Servpro application And wash your hands. Always wash your hands.

For many of us, cell phones are like extensions of our own hands. From texting to talking, and surfing to shopping, our devices allow us to do almost anything from pretty much anywhere. And since that has become the norm, our phones have become really dirty. The good news is that it’s simple to disinfect germs from your device. So, the next time you check your email at the dinner table or pass it to your kids to keep them entertained for a few minutes, think about the last time you cleaned your phone. It could make a big difference.

When it comes to keeping yourself and those around you healthy, we all know how important it is to wash your hands. But grabbing our phones has become so automatic that we don’t always have clean hands when we do. You could be working on a new recipe in the kitchen, checking for coupons at the grocery store, or sending a text after pumping gas. Whatever it is, everyday activities could unknowingly be contaminating your phone.

One study from the University of Arizona found that cellphones carry more bacteria than a toilet seat, 10 times more bacteria, to be exact. That’s a lot of germs, especially considering how close your phone comes to your face. And with the Centers for Disease Control and Prevention recommending regular cleaning of all high-touch surfaces, it’s time to start looking at your phone differently.


So, what’s the safest, most effective way to kill the germs, bacteria and viruses that could be stalking your screen? Definitely stay away from any heavy-duty chemicals or abrasive agents. No bleach or bathroom cleaners either. The best way is simple: disinfecting wipes. That’s right, these handy household cleaners will work wonders to disinfect germs from your phone. Just follow these steps for a safe, clean phone:


  • Step 1: Remove phone from case.
  • Step 2: Wipe phone with soft cloth. This helps remove grease, grime and dirt before the real cleaning begins.
  • Step 3: Use disinfecting wipe to clean device, taking care around ports and buttons. The same wipes you use when disinfecting surfaces are safe for electronics and kill the bacteria and viruses living on your phone. Don’t forget to wipe down your case too!
  • Step 4: Let air-dry for 5 minutes. Allow the cleaner to work its magic for a few minutes before diving back into your device.
  • Step 5: Wipe off any excess disinfectant with a soft cloth, preferably with a different cloth from the one you used in step 2.

It’s as simple as that. Just take care not to oversaturate, and steer clear of liquid household cleaners and sprays as they could find their way inside and damage your device (and void the warranty, which is never fun). It probably goes without saying, but you should never submerge your phone in any liquid.


As cleanliness becomes a top concern across the country, people everywhere are looking for the most effective ways to keep their homes and businesses clean. But we all need to do our part in fostering healthy communities. A regular cleaning to disinfect germs from your phone can go a long way in looking out for the health and safety of your friends and family.

Experts recommend giving your cellphone a good wipe with a dry cloth whenever you come home from being in public. This will help remove germs from the surface, but it won’t kill them, which is why you should aim to disinfect the device every other day, or twice a week at the very least.


The fact of the matter is that our phones go everywhere. No matter how often you disinfect your device, it’s going to be exposed to germs. But following these tips can help keep your phone clean and mitigate the spread of germs.

  • Careful not to cross-contaminate: An easy way to spread germs is to touch your phone and then touch something else. And if that “something else” is food-related, you should be extra careful. Try printing out your recipes and leaving your phone in your pocket when you sit down for a meal.
  • Where you go matters: Gyms, grocery stores, mass transit, any place where you’re touching the same surfaces as everybody else poses a potential hazard. Of course, it’s normal to need your phone in these situations, but just think about where your hands have been before you reach for it.
  • Stay out of the bathroom: This involves the same principles as above but is important enough to call out on its own, considering many Americans admit to using their cellphones in the bathroom.

At the end of the day, keeping your phone clean is just like cleaning almost any high-touch surface. Be mindful of how and when you use your device and take the proper steps to disinfect germs from your phone at least a couple times a week to help stop the spread of germs in your community. That, and maybe stop asking strangers to snap your photo.